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Selected as a Doody's Core Title for 2022! For comprehensive guidance on creating quality structures that support patient/provider collaboration, cost-effective solutions, and safe, efficient care, get the fully updated HQ Solutions , an official publication of the National Association for Healthcare Quality (NAHQ). Written by HQ experts and applicable to all practice settings, this essential resource offers healthcare quality professionals the theoretical and practical basis for safe, reliable, cost-effective care, including the use of state-of-the-art tools for measuring, monitoring, selecting, and managing data. Invaluable for preparing for the Certified Professional in Healthcare Qualityยฎ (CPHQ) certification exam, this is an optimal healthcare quality professionalโs resource. Create a safer, more efficient care environment, with proven quality improvement practices โฆ NEW quality and safety tools and techniques adaptable to any care setting NEW and updated content on recent changes in U.S. healthcare quality requirements, legislation, and reform NEW content on core skills and methods of organizational leadership, patient safety, performance and process improvement, and health data analytics Key resource for HQ principles and practices โvital for healthcare quality professionals including nurses, instructors, researchers, consultants, and clinicians in all practice settings, including home care, hospices, skilled nursing facilities, rehab, and ambulatory care, as well as healthcare organizations, healthcare boards, and government agencies Organizational Leadership Leadership fundamentals and principles, quality and safety infrastructure, strategic planning, and change management Real-life scenarios solved with proven leadership formulas and evidence-based solutions Performance measures, key performance and quality indicators, and performance improvement models Accreditation, Regulation, and Continuous Readiness Impact of regulations on healthcare quality and safety Continuous readiness activities Organizational assessment, survey procedures, and more Health Data Analytics Foundations of a solid data management system Tools, approaches, and application of data management systems, data collection, interpretation, and reporting Analysis tools and basic statistical techniques and methods Patient Safety Practical tools for safety assessment, planning, implementation, and evaluation Components of a safety culture Effective risk management strategies Performance, Safety, and Process Improvement Key principles and practices Critical pathways, effective team building, decision support, benchmarking IOM imperatives, analysis and interpretation of data, decision-support tools , and more About the Authors/Editors Luc R. Pelletier, MSN APRN PMHCNS-BC CPHQ FNAHQ FAAN, is Senior Specialist in Nursing at Sharp Mesa Vista Hospital, an adjunct professor at the University of San Diego Hahn School of Nursing and Health Science, a core adjunct faculty member at National University, and a healthcare consultant in San Diego, California. Christy L. Beaudin, PhD LCSW CPHQ FNAHQ is Principal Consultant with CL Beaudin & Associates in Los Angeles, CA and is adjunct faculty at the University of Redlands. Review: Great resource for exam and work - Very informative and easy to read with many colored tables and graphs. For the CPHQ exam, Iโd advice also getting the Quality Toolbox book by Nancy Tague for better explanations and examples of the quality and process improvement tools (I also got the Janet brown quality handbook, but itโs text heavy and not that easy to read, iโd wouldnโt advice purchasing it). Tip: donโt take the free online practice exams, they are full of mistakes. Review: Buy this Guide, Do NOT buy Mometrix - This book is excellent. I took my CPHQ exam today and felt it prepared me well for the concepts asked, was current, and well-organized. It was key to have industry experience too, but am SOO grateful I had this tool. Prior to purchasing this resource I had started with the Mometrix CPHQ prep book which was disorganized, inaccurate, and pointed me in the wrong direction. I have teammates taking this exam next and I will recommend this NAHQ book to all!!
| Best Sellers Rank | #675,135 in Books ( See Top 100 in Books ) #95 in Nursing Administration #243 in Nursing Administration & Management |
| Customer Reviews | 4.6 out of 5 stars 229 Reviews |
Z**.
Great resource for exam and work
Very informative and easy to read with many colored tables and graphs. For the CPHQ exam, Iโd advice also getting the Quality Toolbox book by Nancy Tague for better explanations and examples of the quality and process improvement tools (I also got the Janet brown quality handbook, but itโs text heavy and not that easy to read, iโd wouldnโt advice purchasing it). Tip: donโt take the free online practice exams, they are full of mistakes.
E**N
Buy this Guide, Do NOT buy Mometrix
This book is excellent. I took my CPHQ exam today and felt it prepared me well for the concepts asked, was current, and well-organized. It was key to have industry experience too, but am SOO grateful I had this tool. Prior to purchasing this resource I had started with the Mometrix CPHQ prep book which was disorganized, inaccurate, and pointed me in the wrong direction. I have teammates taking this exam next and I will recommend this NAHQ book to all!!
D**E
Studying
I am in the process of studying for the CPHQ exam. I love the kindle version of this book because even if I donโt have my ipad with me I can always read it on my phone. I love the features of highlighting, creating flash cards, notes, etc. The book follows the outline of the test which is great. Whenever I find a concept that I need more information on, I look it up online and enter a note. Having all my notes, bookmarks, and highlighted phrases together in one place makes studying much easier than hauling around a book!
J**9
Great Resource for the CPHQ Examination
I have a background in healthcare and have been in quality for about 4 years. I wanted to take my CPHQ exam, so I basically studied this book for about 4 months. Then I purchased, the NAHQ's practice tests and studied those. I have to say that the practice tests are excellent because you really have an opportunity to test your knowledge and the tests include rationales for all answers (correct and incorrect). These tools, the book and tests, helped me to successfully pass the examination.
C**A
Definite must
The study guide was comprehensive and this is the one I would recommend as itโs published by the organization that writes the exam questions but I would also recommend answering practice questions to prepare for the test. I passed my exam.
C**N
Excellent resource in Healthcare Quality
Used this product to study for my CPHQ exam along with the test prep questions bank to successfully passed my exam on the first attempt thank God.
L**U
Five Stars
The only resource required for CPHQ! Caveat- need to have some experience with healthcare in a North American context
D**E
Good Read
Very good read.
A**Z
Good
Itโs ok
A**N
Ahead of Time
Received the book ahead of the scheduled date. Quite satisfied with the quality as well as the price. Needless to say, the book is invaluable. Thank you.
A**R
Thank you very much
Thank you very much.
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