The VESA plate is oriented crookedly. How to solve it?

If the VESA plate is not in the right position, please hold it with both hands and rotate vigorously to make up arows pointing up. You could refer to the third video on the detail page. Please don't worry. This is normal.

Why does not the arm stay in the position needed?

Please note that when out of the factory, the value of the gas spring is generaly adiusted to the minimum value which makes the arms lean forward. You could refer to the instruction manual to adjust the value according to the weight of your monitor.

When the monitor keeps tilting down, how we can solve it?

You could adjust the tilting bolt for the monitor. 1. Loosen the bolt 1-2 turns with the Allen Key 2. Hold the monitor with both hands and adjust it to the right position 3. Tighten the bolt firmly with the Allen Key

When the tension on the arm does not work at all, how we can do?

Please tell us ASAP and we will send you the new spare parts.

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MOUNTUP Dual Monitor Stand for Desk, Monitor Arms for 2 Monitors 32 27 24 22 Inches, Height Adjustable Double Monitor Mount, VESA Mount with C-Clamp & Grommet Base, Holds 4.4-17.6lbs

Product ID: 563775901

Details

Brand
MOUNTUP
Colour
Black
Material
Metal
Mounting type
Tabletop Mount
Movement type
Articulating

🔧135° tilt, 180° swivel, 360° rotation

⚖️Holds 4.4-17.6 lbs per monitor

🖥️Supports 17-32 inch monitors

115241CFA

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Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🖥️ Elevate your workspace, elevate your game — dual monitors, zero neck pain!

ERGONOMIC FLEXIBILITY - Full motion arms with tilt, swivel, and rotation to customize your perfect viewing angle and reduce neck strain.
CLUTTER FREE WORKSPACE - Integrated cable management and elevated monitors free up desk space for a sleek, professional environment.
EFFORTLESS INSTALLATION - Quick C-clamp or grommet mounting fits desktops up to 3.15" thick—no hassle, no tools fuss.
UNIVERSAL COMPATIBILITY - Fits flat & curved screens 17-32", VESA 75x75 & 100x100 mm for seamless setup.
SMOOTH PNEUMATIC ADJUSTMENT - Premium gas spring arms offer 17.3" extension and 9.4" height range for fluid, durable positioning.

The MOUNTUP Dual Monitor Stand is a robust, height-adjustable mount designed for two monitors between 17 and 32 inches, supporting weights from 4.4 to 17.6 lbs. Featuring full-motion arms with tilt, swivel, and rotation, it offers ergonomic flexibility and smooth pneumatic adjustments. Easy to install with C-clamp or grommet bases, it includes cable management to keep your desk tidy and professional. Backed by a 10-year warranty, it’s a top-rated solution for maximizing productivity and comfort.

Specifications

ASIN	B07Z7ZM8CJ
Best Sellers Rank	#215 in Computers ( See Top 100 in Computers ) #4 in Computer Monitor Arms
Brand	MOUNTUP
Color	Black
Compatible Devices	Monitor
Country of Origin	China
Customer Reviews	4.4 4.4 out of 5 stars (6,570)
Enclosure Material	Metal
Item Weight	3.86 Kilograms
Manufacturer	MOUNTUP
Maximum Tilt Angle	90 Degrees
Maximum-Supported Screen Size	32 Inches
Mfr Part Number	MU0005
Minimum-Supported Screen Size	27 Inches
Model Number	MU0005
Mounting Type	Tabletop Mount
Movement Type	Articulating
Number of Items	2
Number of Packs	1
Unit Count	1 Count
Warranty Description	10 Year

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