Tineco Corded Wet Dry Vacuum Steam Mop All-in-one, Hardwood Floor Cleaner Great for Sticky Messes, Floor ONE S5 Steam Smart for Hard Floors with Digital Display and Long Run Time

*Customer Service update* As promised here's my update regarding my experience with Tineco's customer service. Their Customer Service Reps are patient, attentive and very friendly. I've interacted with about 5 or 6 of them and each one of them made the experience pleasant. The best way to contact Tineco is through the chat feature on their website. Emails take on average 24 to 36hrs for a response. Phonecalls are tricky as well. I think some are located overseas so there is the timezone difference to consider when calling and when you do get a live person they recommend the chat. 🟩 The Chat Is very convenient and quick. They emailed me a return shipping label once I supplied proof of purchase, the serial number of the machine, a summation of what happened and pictures of the damage. I shipped back everything they requested and they shipped me a refurbished machine ( their refurbished machine tend to be machines returned though the machine has no defects). I was skeptical but once I received the replacement machine I was satisfied. 🟩Shipping + Cost Tineco provided a shipping label at no cost to me. The replacement was shipped once they received my machine NOT while mine was in transport as stated. Overall it took about 2.5 weeks to return and receive the replacement. 🟩Replacement Machine It functions well so far mechanically and has no noticeable defects, scratches etc. Perfect condition. 🟩Overall Tineco gets an A+ for customer service! They were friendly and helpful. They also checked with me via email and phonecall to make sure the machine met my satisfaction. **Original Review* I like my Tineco. It does exactly what it promises to do. Its light weight & takes up very little space. Its also easy use and clean. I use it on average 2 or 3x a week. I bought this version because it has a ( nice, very long) cord. I like to go over surfaces repeatedly and don't want to feel rushed because of the battery constraints of other models. I purchased this machine as gifts for family and finally bought one for myself Dec. 2023 since my family like their machines. 🔸️Cleaning Pros: This machine maneuvers easily. I love the steam clean feature. It picks up everything leaving my tiled floor sparkling. Its also wonderful on wood floors too. 🔸️Cleaning Cons: My only complaint is that I do have to clean corners by hand. This machine simply cannot reach those areas but there are newer models that can. Again I bought this model because of the cord. Its now Feb. 2025 and unfortunately just when I was about to use it, the base inexplicably just crumbled and the empty Dirty water tank fell off. The machine is still under warranty. I contacted Tineco and so far it seems promising. I will update my review in regards to my repair/ warranty experience once it's concluded.so far the customer service has been very nice.

This is the tool we had been missing! With lots of hardwood floors and 2 dogs we were constantly sweeping (fur and outdoor stuff) and mopping (paw prints). Cudos to Vacuum Wars for testing this out against dozens of other Aand recommending it over moser expensive options. It arrives in a single medium sized box and requires a few simple steps to assemble. Plug in the handle, remove some packing cardboard, then you’re ready to fill the water tank and get to work. It does require a bit of technique. I found that working backwards produced the best results, otherwise working forward resulted in my leaving footprints in the freshly washed floor. Key points about this that I really like: 1) doesn’t use any soap. Just add tap water to the tank, turn on and move the handle down and wait for the counter to get to 100. It takes about 1 min from cold to be working. 2) clean up afterward is really easy. Tip out the shockingly dirty water, rinse out the tank and pull off the plastic strainer to get rid of the larger chunks. Don’t forget to rinse the roller and roller cover. I found the the dog hair was sticking to these areas and would also get stuck in the connector between the roller and tank. That’s pretty easy to clean out though, although not really discussed in the short instructions. 3) comes with a second roller so you can swap out if you’re doing a marathon cleaning session 4) works ok on rough stone floors. We have slate tiles in the entry way and they are rough finished. Not ideal, but it works and is still better than a wet mop. The 1 thing I’m not thrilled with, but isn’t a deal breaker, is when you’re finished and turn off the unit, it tends to leave a dirty, wet streak where the roller contacts the floor. Easy to wipe with a paper towel, but just be aware this happens. Otherwise, it’s a great time saver and the floors are now consistently clean with not a lot of setup or clean up.

I am truly saddened by the outcome with my Tineco. I have always spoken very highly of Tineco to my family and friends and recommended the product to so many people. Several of them actually purchased a Tineco because of my recommendation. Unfortunately, my experience has now changed. My machine is no longer working properly, keeps saying clean water tank is empty when is not and also keeps saying to perform self cleaning at all times. I was told that my warranty has expired and that I would need to pay $109 for the repair. At this point, I honestly don't feel comfortable investing that much into a machine that has already developed a problem. I truly wanted to love this product, and I did for a long time. I chose Tineco because I believed I was investing in a high-quality, reliable product that would last. But it didn’t, I no longer recommend this product.

This steam cleaner is worth every penny. It cleans well and I when I see the steam, I'd like to believe that it's truly deep cleaning my kitchen tile. Set up to clean is easy and the best part about the vacuum steam mop is seeing the dirty water in the front container. I purchased the corded model and very happy that I did because not having to worry losing charge mid-clean.

What we love: •We are SUPER THANKFUL we went for the corded version as it will not quit until we are done —unlike the cordless version that has a short run and a long recharge time (more on this later) •The cable is really, really long so we do not even need an extension chord get to all our rooms •It cleans much, much better than your hand-mop •It ABSOLUTELY obliterates all the robotic vacuums currently in the market —we own several Roborock and Narwal Flow robot vacuums and neither comes close to this machine •Even if your floors looks clean, one pass with this machine will make you realize just how much dirt is left behind even from wet-hand-mopping (we have white floors, so we can really see the difference when the sunlight hits the floor while we steam-mop) •It glides beautifully on both, hardwood floors and tiles •The steam feature is what makes this thing SHINE, literally —stick on messes are no match for the steam! •The steam is ready to use within seconds —and it is easy to know when it is ready thanks to the LED color ring •The clean and dirty tanks are extremely easy to remove •The voice prompts are very convenient •The self-cleaning option is a very welcome addition —but when we go a step above by removing everything and hand drying before putting it away •We recently had some renovations involving sheet-rock (if you have ever dealt with that, you know how hard it is to get rid of that dust from your floors) after manually sweeping, we still saw dust. We sent the robotic vacuums ...and still saw some dust. Then, we used this machine with the steaming on and IT DID THE MIRACLE —Yes, no more sheet-rock dust on our floors! What a prospect buyer should know: •It requires that you place it on its base in order to self-clean so make sure you place the base in a convenient location •When using the steam, it goes through the clean water quickly —so you will need to refill the clean water tank quite often, but that is super easy to do •The cable is built really tough so it will not break easily —unless you are super rough with it, of course •This will (unfortunately) not fit behind the toilet seat due to its dimensions •Since it cannot lay flat you cannot (sadly) get it under low-profile furniture •If you are on the fence between the corded version and the cordless version, we strongly advice that you go for the corded version —not only because you are not constricted on the time you will be able to run it, but mainly because (as per the owner's manual) in the cordless version the battery warranty is really, really short, so if the battery goes bad, so does your entire machine with no warranty from the manufacturer After one year of owning this machine it is still running as it did the first day. Yes, it was pricey when we bought it, but it was money well-spent. We cannot wait until (hopefully) robotic vacuums integrate steam so that we can (finally) go hands-free. In the meantime, this workhorse will do. Yes, there is a new version of this item out there, but we strongly suggest that, if you are on a budget, you purchase this vacuum now that it is on sale for it will really pay off.

This is quite literally the best purchase I have ever made in my entire life. I did not know how different owning this device would make my life, but it has improved it significantly. For starters, my husband and I have owned the same not great, very old shark vacuum since we met almost 8 years ago. I bought this as we now own three dogs and have a toddler and I needed a more efficient way to clean our house. Compared to our old vacuum, this one is lighter, so I don't find it quite heavy at all. After reading the instructions and looking at the vacuum, it was clear that it was very easy to function and clean. Any pieces that need to be cleaned are easy to get to which makes maintenance after being used easy as well. The cord is quite long and can reach a good distance so I can clean a lot more surface area without having to unplug and replug in a different section of the house. The self clean function works great, however, with the amount of pet hair I have in my home, I do find myself needing to clean the brush roll even after self clean. However, this is extremely easy to do as the brush roll simply pops in and out of the vacuum. So if you do own a lot of pets that shed quite often like mine, just be aware you will need to do self clean on the vacuum a bit more often and you will need to clean the brush roll as well. It's honestly not as difficult as it sounds. The self clean cycle takes probably around five minutes. I have not used it to clean up big wet spills such as a container of SpaghettiOs, however I have no doubt that this device could pick it up with ease. The only issue would be it might have you self clean immediately after. It picks up standing water with ease and left our house so clean, my husband was impressed by the smell left behind, which was absolutely nothing. Just clean. No dog smell, no dust smell, just clean. You will also be shocked by the dirty water dumps and just how much dirt is picked up off of your floor. The steam function is great, just understand it takes about a minute to fully get to full steam function. I honestly found the vacuum more effective with a regular cycle first and then spot steam cleaning as needed. The biggest issue I have with this vacuum is that I did not purchase it sooner. I cannot emphasize again how well this product works. You can't use any cleaner in the tanks, but honestly it gets the house so clean I can't see why you would need it anyways. I was also unsure if I would like the fact that it tells you what it needs, however I have come to really like it.

The Tineco FLOOR ONE S5 Steam (hereafter referred to as "S5") is my third attempt (also have a Hoover and a Karcher) to find a hard floor (both ceramic tile and hardwood) cleaner that not only cleans (they all pretty much do that), but is also not a major hassle to setup for each use. I believe I have found the answer in the S5. The Karcher uses rollers for cleaning like the S5, but has two smaller rollers on either side of a drive unit which leaves a cleaning "gap" which requires considerable overlap to cover. It also only scrubs, requiring a prevacuum for any debris and sometimes a postvacuum as well to pick up lint from the rollers. The Hoover does have a vacuum function, but it is a separate mode requiring two passes: one to scrub, one to vacuum the water. It is also ultra-noisy and the dirty water tank has to be emptied at least twice if cleaning all the floors in one go. The cleaning head on the Hoover is also very difficult to thoroughly clean. Tineco does not recommend the use of any cleaning agent with the S5 Steam, so prepping the unit for use simply consists of filling the clean water tank. It vacuums and cleans simultaneously, so no pre- or post-vacuuming required. The unit is very quiet and extremely well-built. Although mostly "plastic" (as pretty much all floor cleaners are these days), it is of very high quality with a solid feeling. Not at all cheap feeling like the Bissell units I've looked at. I was able to do the entire house with just one refilling of the clean water tank (your mileage may vary) and didn't have to empty the dirty water tank until done. I used the steam setting on both the ceramic tile and hardwood flooring and both cleaned perfectly without the use of a separate cleaning solution. Both prior to and after purchase I contacted Tineco with questions and their customer support was excellent both times. The S5 is a bit pricey compared to the competition, but in terms of build quality, ease of use, performance, and customer service, the Tineco S5 Steam is the best choice.

I’ve put this through its paces several times since buying it, and honestly, the results are pretty "meh." I’m stuck wondering if my floors are just too much for it to handle or if the machine simply isn't worth the high price tag. The Good • It does pick up some surface debris and "takes the garbage" as expected. The Bad • Streaky Mess: Instead of a sparkling finish, it tends to leave dirty spots and streaks behind once the floor dries. • Water Management Issues: If you use it for more than a quick pass, it starts leaving heavy, wet paths everywhere. It feels like it's just spreading the dirt around rather than lifting it. • Value for Money: For what I paid, I expected a much more efficient, professional-grade clean. Final Verdict: It’s a very "regular" performer. If you have light dust, it might be fine, but for a home that actually gets lived in, it struggles to keep up. I’m disappointed given the investment.

Deja los pisos muy limpios, sin rayas y residuos quimicos

Always keeping errors and asking to clean the roller and the dusty water tank

Excelente producto tuve un contratiempo que fue resuelto

Muy buen producto pero la caja llegó golpeada, abierta y el tanque de agua sucia roto

Llevo 2 semanas usándola y todos aquellos que quieran comprarla tengan cuidado. 1 no aspira las orillas de tu casa solo lo qué pasa por debajo de ella. 2 está bien pesada y es perfecta si es pequeño 3 se acaba muy rápido el agua y tienes que rellenar varias veces. Las cosas buenas aspira muy bien los líquidos muy útil por si tienes niños pequeños.