The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why does the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed "LOCK" is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories (including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water? —— Nope, the bucket only designs to separate "WASH" and "DRY" function!

The design that the squeezed water goes back to the "WASH" side for two reasons: 1) Keep the DRY side empty to squeeze water properly; 2) Maintain the water level in WASH side for continuous times use until customers want get the water changed.

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilting mop at some angles maybe helpful.

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

JOYMOOP Mop and Bucket with Wringer Set, Hands Free Flat Floor Mop and Bucket, with 5 Washable Microfiber Pads, Wet and Dry Use, Floor Cleaning System

Product ID: 562407497

Details

Colour
White Lite133
Handle material
Stainless
Handle type
Standard
Head material
Steel
Material
Polypropylene

🌀360° spin mop head for full coverage

💧Dual-chamber bucket for separate wash & dry

♻️5 washable microfiber pads for eco-friendly reuse

155334CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Description

🧼 Spin, scrub, and shine—clean smarter, not harder!

EFFORTLESS 360 CLEANING - Reach every corner and under furniture with a fully rotating mop head.
COMPACT SPACE SMART STORAGE - All components nest neatly inside the bucket, perfect for minimalist living spaces.
ECO FRIENDLY COST SAVING PADS - Includes 5 machine-washable microfiber pads that maintain high absorbency and durability.
HANDS FREE MOP WASHING DRYING - Dual-chamber bucket with scraper blades keeps your mop perfectly clean and water-free without touching dirty water.
ADJUSTABLE STAINLESS STEEL HANDLE - Extendable from 26.5 to 50 inches for ergonomic use by all family members.

The JOYMOOP Mop and Bucket Set features a 360° rotating mop head and a dual-chamber bucket system with built-in scrapers for hands-free washing and drying. Its adjustable stainless steel handle and reusable microfiber pads make it a versatile, eco-conscious cleaning solution designed for efficient, thorough floor care with minimal effort and space.

Specifications

ASIN	B091F1RPHD
Best Sellers Rank	40 in Business, Industry & Science ( See Top 100 in Business, Industry & Science ) 1 in Commercial Mop Buckets
Brand Name	JOYMOOP
Colour	White Lite133
Country Of Origin	China
Customer Reviews	4.3 4.3 out of 5 stars (53,147)
Handle Material	Stainless Steel
Handle Type	Standard
Head Material Type	Steel
Included Components	1 Bucket, Adjustable Stainless Steel Handle, Mop with 3 Washable Microfiber Pads, 2 Replacement
Item Type Name	Cleaning Tool
Item Volume	5.6 Litres
Item Weight	1.71 kg
Manufacturer	Jianmei
Manufacturer Part Number	13-D-01-JM
Material Type	Polypropylene
Model Number	13-D-01-JM
Set Name	JOYMOOP Mop and Bucket with Wringer Set
Special Features	Retractable Mop, Rust Resistant, Self-Wringing
Unit Count	1.0 count

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

155334CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

View all Trustpilot reviews