Power Reclining Loveseat with Heat & Massage, Reclining Loveseat-2 Seat Sofa with Console, Cup Holders, USB & Type-C Ports, Storges,Reclining Couch for Living Room, RV, Media Room Grey

I had a problem with the one back. I emailed Amazon the company got rite back to me that night. They asked for pictures I sent 2 pictures they got back to me the next night by email they asked for photos of the box it came in. NOTE keep the boxes don’t tear them up right away just in case you have a problem they want to know if the damage was caused by the delivery co. They got back to me the next night a said they were sending me a new back an I didn’t have to send the old one back. I got the new one 3 days later every thing was handled perfectly this company is A-1 if you handle it the right way. It works just like they said it may be a little smaller than I thought that is on me the measurements were just what they said but I do recommend it for the price you can’t go wrong great service.

Have not received the main base to assemble. Two of three parts came in rather fast, but the third has shown no movement, other than reports of delays. From two separate locations. It has now been over three weeks and no delivery date. I was kept in close contact with Gueapy customer service. The tracked the package and kept me well informed. Their goal was to ensure customer satisfaction and they succeeded. I had a small shipment problem and they were more than will in to make it right. Thanks Gueapy! The love seat went together easily and will make a great addition to our RV

I am an old disabled lady, AND I broke my elbow recently. I was able to easily put this couch together on my own, in about 20 minutes. Just be careful, read the instructions twice before you start. It goes together so securely that, if you mess up, it's hard to separate to realign lol.Love the heating function. Love the super soft textures. Love the USB ports. Love the reclining (aaaaall the way for your zzzz's).I can only say like for the center console, simply because there's so much empty space UNDER the storage spot, they could have made it much deeper. I also can only say like for the vibration... the vibration itself is great, but you can feel the mechanics under your legs when you're sitting down without using the vibration. I have a large solid lump under my right thigh when I sit in the left seat, that's really not comfortable. I have an additional pillow to counter the bump.

Not as comfortable as I would have liked. For the money it’s nice .

Very nice , went together well and they are very comfortable

This product is almost as bad as their customer service. The advertisement clearly says the product can support up to 300 pounds per seat. I weigh less than 300 pounds. I expected the product to have a normal product life. This sofa was sagging and extremely uncomfortable in less than a week. The seat is so low to begin with it almost looked like a childs sofa. Being handicapped that, and the sagging seat, made getting in and out of the sofa very difficult and sometimes painful.The sofa was delivered in 3 different boxes on different days. I did not keep the boxes as they took up so much space in my home. I now want to return the sofa due to its extremely poor performance and ridiculously short lifespan. The company told me to buy three giant boxes online, or, GO ASK MY NEIGHBORS IF THEY HAD 3 GIANT BOXES I COULD USE! According to the company I cannot have a free return or refund unless I buy 3 giant boxes and pay to ship this big piece of furniture back to them in China so they can THEN determine if there is anything wrong with it - in their opinion. Not worth the time or effort to deal with this nonsense.Edit: Seller did finally reach out with a 60% refund offer which I accepted. The refund was preferable to the difficulty of return shipping. It wasn't the perfect solution but I appreciated the effort.

It arrived 3 big boxes. The assembly instructions were in the 3rd box. We needed minimal tools.it went together OK. Very comfortable. Worth the cost. My wife likes it. It’s her primary price of furniture in the living room. After three months, it is hiding up well with no problems.

Bought this for my elderly parents and assembled for them. They enjoy having a nice cozy loveseat that is power for ease, without having to use their muscles to lower. They live in assisted living, small apartment, and fits perfectly. The massage feature is ok, the heat is great.Assembly:Arrived in 3 boxes and I was able to put them all on a standard warehouse cart and bring to their room. The only thing that confused me were the backs, I had assembled.them wrong so I had to switch out. But a minor delay. I was able to put together and move around myself, 40 year old female with back issues. Shipped well before promised time as well, a week prior. So that was a huge perk and much appreciated. So far, so good!