ULTRALOQ U-Bolt Pro WiFi Smart Lock with Door Sensor, App Remote Control

Great product and exceptional customer service! The lock itself is super easy to use and works seamlessly. Recently my keypad was acting up occasionally, though I was still able to control the door via my phone. I reached out to support by email, and they replied right away with clear troubleshooting guidelines. When the issue persisted, they immediately sent out a new keypad, which completely resolved the problem. Very impressed with both the lock and their helpful communication.

The U-Bolt Pro that has the full green circle light indicator is the BEST model that ULTRALOQ offers. The full green circle gives you an instant indicator that your print was successful and is easily seen in all conditions. The newer model lock that has the small green check mark is a downgrade from the older model. The green check mark can't be seen in bright areas and it's frustrating to use in the daytime. I hope ULTRALOQ keeps the older U-Bolt model that has the full green/red circle around the lock. It's a satisfying action to see the green circle appear and know your print was successful. These are the best smart locks out there and I will continue to use these unless ULTRALOQ changes their locks to the small green check mark. Customers want the big full green/red circle. Make this feature your signature item of your locks and you will stand out from your competitors. I love the hidden key feature of the U-Bolt. The auto lock feature is a great idea but has some issues from time to time where the feature will stop working, but I just reset in app and it starts working again. I use rechargeable lithium batteries and they work well, but I keep and extra set of batteries fully charged on standby to swap out when needed. Takes a little effort to maintain the batteries but benefits of this smart lock definitely outweighs the effort and maintenance of batteries. I can lock/unlock via the app, which is awesome. I absolutely LOVE the biometrics fingerprint method of unlocking. My wife and I prints are stored and SUPER convenient to unlock via fingerprint. I don't want to go back to any other method. Fingerprint is very accurate and super convenient to the user. And this lock also has number keys to use as a backup with an additional hidden key feature. This lock has EVERYTHING you need. I highly recommend this U-Bolt Pro older model that has full green/red circle light over the newer model that has the small green/red check mark light. Please ULTRALOQ go back to using the full circle light. I want to see newer models but with the full circle light.

Not complicated and works as described. Reviewers complaining about knocking off the door must mount them incorrectly. Mounted correctly they attach to the interior door frame just below the and to the side of the striker plate. The base gets screwed in place and the larger top clips firmly into place. You literally have to be running into the door frame to knock it off. Easy to use app and WiFi setup. Finger print reader is quick. Auto lock is nice. It’s an improvement over a Eufy I have on another door.

ULTRALOQ U-Bolt Pro WiFi Smart Lock Review – 4/5 Stars After about four days of using two of these locks, I'd give them 4 out of 5 stars. Overall, I think the technology is solid, and I'm happy with the purchase. The fingerprint reader works very well. I registered both of my thumbs, and the setup took only a few seconds. Unlocking with my fingerprint has quickly become my preferred way to get into the house. Installation was fairly straightforward, but the most challenging part was getting the deadbolt perfectly aligned with the existing hole in the door frame and lining up the strike plate. If the lock isn't square or the deadbolt rubs at all, you'll notice it. Take your time during installation, because proper alignment makes a big difference in how smoothly the lock operates. One thing that surprised me was that each lock had to be connected to Wi-Fi individually. It makes sense since each lock is its own device, but I was expecting the app to remember my Wi-Fi network after setting up the first lock. Instead, I had to enter my network name and password for both locks. Not a major issue—just something I didn't expect. The auto-lock feature is something I have mixed feelings about, but that's more about personal preference than a flaw. For the main door that I use when leaving the house, I really like having it set to lock automatically after 10 seconds. On a door that gets a lot of traffic, though, auto-lock can become a little annoying. Fortunately, the settings are customizable, so you can adjust them to fit how you use each door. The app has been easy to use, and I like being able to check the lock status remotely. I'm still building confidence in the technology and the lock its self, so I occasionally check the app and the lock to make sure everything is locked, but that's probably just me getting used to smart locks. I also want to mention price. I purchased both of mine as open-box items for about $100 each, and at that price I think they're an excellent value. I'm not sure I'd feel the same paying closer to the full retail price of around $170 per lock. Overall, I'm very satisfied so far. There are a few areas where the setup could be a little smoother, but once installed and properly aligned, the locks have worked well. Based on my experience, I'd recommend them to friends and family, especially if you can find them on sale.

Update: After posting this review, U-tec reached out to me via email and asked for one more chance to make it right. They actually said they would "do whatever (troubleshoot, replacement, etc) to solve the problem for me ASAP." I researched the locks they have and I knew I wanted a matter certified lock since the connection didn't work with my homey pro. I requested their new lock that has this and UWB. They responded that they're not able to give me this lock. This is the 2nd time I've requested a different lock (a different lock each time) and a 2nd time I was told no. Why did they reach out and commit to making it right if they refuse to do that?? They didn't offer anything else and they only seem to respond by email at like 3am. Their customer service has promised great service but they refuse to even stand behind their product that I've only had 6 months. One of the more disappointing and frustrating experiences I've had in a long time Original review: I've had this lock installed for 6 months. I'm a fairly big smart home enthusiast and have tried connecting this device through an Amazon Echo, SmartThings, and IFTTT. I even have Homey Pro, which connects to virtually everything but I've had no luck getting this lock to consistently work. Installation: Thankfully no issues with installing the lock and for the first month or so I'd say it worked exactly as I expected. Complaints: It started by my door not auto locking. So at random times I would check my front door or leave through the front and the door wasn't locked. This was not a previous issue so I wasn't sure why it broke. I pulled up the app and discovered the lock was no longer connected to Wi-Fi. I have a Gateway Eero Pro 6E router, as well as 2 mesh Wi-Fi extenders plugged in to ensure there are no weak spots or issues with coverage. I have cameras installed further away above my garage and a bird feeder in the middle of my backyard that don't that any issues with a great connection. Despite trying repeatedly for months I've been unable to get the Wi-Fi connection stable. That's means the lock is reliant on Bluetooth. I would try for sometimes an hour or more a day to find work arounds or a different solution. I would hide the 5ghz bandwidth so only 2.4 was visible but it didn't make any difference. I tried removing the lock and re-adding it and no luck. Finally I factory reset it and once I did that the U-tec app couldn't find the lock any longer. I tried uninstalling and reinstalling the app, the lock, and other apps to control the lock. At this point I had no ability to control the "smart" lock. I reached out to customer service who insisted I try all the same things I already had. I requested they send me a new lock but they instead offered to send the interior portion of the lock. They promised I'd have it within 5 business days. I received the lock after more than 2 weeks. I installed the new part and the app was successful in finding my lock. Unfortunately it still wouldn't connect to the Wi-Fi I have a long running chain open ticket with customer service. I requested they send me a new lock or a refund. They tried to continue troubleshooting with me, even asking me to disable my WPA3 setting on my router, which reduces the security of my network. I told them no and again this time requested a new Ultraloq model that is matter compliant and is the exact same cost I paid for this lock. I was told no. I asked for a refund so I can look for a better lock elsewhere and was told no. I reasoned with them that if they would give me a solution that works I would stay a customer but otherwise I would have to find a new brand with a better product. They refused again. I asked to speak to a supervisor and they refused to accommodate my request. So now I know no other option than to buy a new smart lock and forfeit the $150 I wasted on Ultraloq, not to mention all the hours and frustration. One thing for certain, I will never buy another product from them again.

We have found this SMART lock to be an excellent product with many state-of-the-art features. We had a small issue with the lock initially, but their Customer Service Group was VERY proactive and quickly resolved the issue. The lock has wi-fi capabilities and can be controlled from anywhere, which is exactly what I wanted. There are several ways to open the lock....wi-fi, key, touch pad, fingerprint, etc. and we have found it to be a great product at a very reasonable price.

UPDATE 8-2-2024 After my original review I have to admit that Ultraloq Support has stepped to the plate. Perhaps my original two contacts with them were off days They sent me a replacement lock expeditiously. I think the original one that I brought had Bluetooth problems. Hey sometimes items do come out of the box damaged or with issues. It happens. The replacement one connects both with Bluetooth and WiFi (using the Ultraloq bridge now every time. The support team kept in contact with me via email. I am old fashioned and still would have preferred contact via phone. Welcome to the New World. If you buy a brand new one and start having Bluetooth and WiFi connectivity issues contact their support team and troubleshoot right away. It is most probably a bad Bluetooth chip. Because the difference is night and day from the one that I originally purchased to the replacement they sent ——— This Ultraloq Smart Lock when you read the documentation it is to die for. The problem is that it truly doesn’t live to its documentation. The Outside Box documentation says compatible with Alexa/Google. The inside documentation says you need to purchase the ULTRALOQ Bridge for that to happen. Without the bridge you should be able to connect via Bluetooth. I can be right next to the lock and at times the app just keeps on spinning trying to connect to Bluetooth. The same with my wife’s cell phone. Both cellphones are brand new iPhones. ULTRALOQ support recommendation was to power down the iPhone. Mind you I have about 46 other smart devices throughout the house. I don’t need to reboot my iPhone 50 percent of the time to connect to them like I have to do with ULTRALOQ smart lock. So in my personal opinion ULTRALOQ recommendation is malarkey. Especially when at time I reboot the iPhone and I still have issues connecting to the lock while being adjacent to it. The lock has the latest firmware up to date as per the ULTRALOQ app. Yet, I broke down and brought the WiFi bridge adapter to see if Alexa could lock/unlock by voice or text command. Just to make it easier to ingress and egress the home. That only worked one time. Yet I thank the powers that be that we have kept the regular key with us because we would have been locked out of our home due to smart lock not connecting with either cellphone But let’s give props when they are due. When the smart lock works the way it is supposed to it is stellar. But I really don’t trust a lock that only works 60 percent of the time In summary CONS 1. Bluetooth connectivity is wonky 2. For WiFi connectivity the bridge ( sold separately or as part of the kit) has to be within 10 feet of the lock and the bridge has to have line of sight to the smart lock 3. Customer support is deplorable. When you are locked out of your house you don’t want to wait two hours for an email reply because phone support is non existent 4. Fingerprint recognition is intermittent PROS (When it works) 1. Has Bluetooth and WiFi connectivity to your personal cell device 2. Supposedly can hold up to 50 codes for family and friends 3. Can use the ULTRALOQ App, Bluetooth, Alexa/Google, punch in code or manual key to unlock or lock the smart lock. I would recommend buying it but be aware of its idiosyncrasies.

So far so good! I have hurricane impact doors that have the hurricane lock about 5 inches above the deadbolt. This made finding a smart lock that would fit difficult. Luckily the U bolt pro was the perfect size and highly recommended. It’s been a few days and everything is working great. Easy to install, maybe 30 minutes, and easy to program. I had the whole family of 6 programmed with fingerprints within an hour of installing. So far the fingerprint scanner has worked every time. I will update if anything but at this point I love it!

Elegant, sophisticated, and simple. This is not my first smart lock but it is my favorite. Construction and materials, 5 stars, ease of installation 5 stars, how it looks on your door, 5 stars. Functionality? Yes 5 stars, even though you will see hundreds of reviews saying that the wifi or the Bluetooth connectivity is NOT worth it. And that may well be true, but, read the reviews of every smart lock Amazon offers and you will see the same thing over and over. With ultraloq pro the fingerprint feature is “solid” and will be your “go to” way to get in the house. The 4 to 8 digit code will also Always work, until the battery dies and then you still have an actual Key! So, from me at least, the Bluetooth is a great way to set up the lock after installation and the wifi is hit and miss, just like all the other locks that don’t have fingerprint and touchpad entry or a physical key. I have also heard that their customer service is above and beyond, got like that. Highly recommend.

I purchased the ULTRALOQ U-Bolt Pro WiFi in September 2025, and it has been a game-changer for our home. The installation was easy, and the fingerprint ID and auto-unlock features work flawlessly. My child is especially happy that he no longer needs to carry a house key or take off his gloves to unlock the door in -15°C weather! Unfortunately, during a home renovation, our contractors accidentally broke the door sensor. Since I am located in Canada, I was worried about finding a replacement part, but U-tec’s customer service was incredible. I spoke with a very friendly representative who understood the problem immediately. Even though I am outside the US, they went above and beyond to ship the replacement sensor to me. Everything arrived perfectly, the part fit exactly, and our lock is back to working 100%. It’s rare to find a company that supports its customers this well after the sale. Highly recommended both for the quality of the lock and the professional service!

Entrega muito rápida! Recomendo

I bought this lock, it seemed to work fine for a few months. When it unfortunately stopped working during the warranty period I was told that despite them delivering the original to me in UAE, the warranty only applies if I have an address in the USA. I had no choice but to pay extra money to get them to send me a replacement. I’ve been waiting since July and I still don’t have the lock or any confirmation it has even been sent. So if you are buying this lock for the warranty or customer service then you will be sorely disappointed.

After doing a fair bit of research, i decided to go with ULTRALOQ for my smart lock. Installation was easy, but i faced some issues with my lock after installing. I emailed support and they were very helpful. They offered to send me a new unit, which helped to solve my problem! Highly recommended and it is value for money.