Royal Gourmet PD1300 Portable Propane Gas Grill Griddle for Outdoor Patio Grilling, Includes PVC Cover, 3-Burner Tabletop Griddle for On-the-Go Grilling and Outdoor Adventures, Silver

I purchased the Royal Gourmet PD1300. Upon unboxing the griddle I immediately noticed the surface coating was scratched/peeling in 3 different areas. The product was nicely packed and the box was undamaged so it is highly unlikely that the damage occurred during shipping. I contacted Royal Gourmet by email stating the problem and included a couple of photos. To my amazement, they quickly replied assuring me that they would immediately replace the damaged part. I expected my replacement to to take a couple of weeks to arrive but was surprised that I received it in four days. Again I was disappointed that the replacement griidle was scratched worse that the first one. I immediately contacted them again and I was told that they would contact the warehouse to address the lack of quality control and would ship me a second replacement. This time I was very surprised that it was rushed to me and received it two days after contacting them. I have to say that their customer service is outstanding which is very rare these days. The entire process was smooth and hassle free. They really take responsibility for their products and their customers satisfaction. The griidle itself is great. Assembly was easy only taking me about five minutes. Three knob control is excellent for cooking food that require different temperatures. The cooking surface is smooth and non-stick. It doesn't require seasoning but wiping the surface with oil and a paper towel prior to cooking is preferable. Eggs, no problem. Great for just about any kind of food. The size is perfect for feeding a family of 5 with room to spare. Griidle is a great alternative when you don't feel like firing up your charcoal/wood grill for smaller portions and light and convenient for setting up on a table at the park. Best of all it is easy to clean. Overall great product, will definitely consider their products again when it's time for replacement.

I wanted to use this griddle before writing a review and almost a full month of constant use confirmed my purchase. Customer Service was EXCELLENT when I ran into a small problem with the cooking bed. Set-up was so simple I couldn't believe how quickly I was able to be up and running. I haven't had any problems with sticking that one or two people mentioned because I watched a couple of You tube videos on how to season the griddle top before using it the first time. I think THIS IS A MUST! I have been cooking on it almost daily since it arrived. I even set a pot on one of the burners and steamed corn while cooking hamburgers on the other two. Yes a little of the grease can go outside the grease catcher but from my YouTube viewing almost all of them seem to have this same problem. Just remember to empty it and you should be fine. Last weekend I had a small gathering of 12 people in my backyard and was able to cook burgers made to order side by side and everyone remarked on how quickly it all went. Once you get the hang of things you learn to use the lower cooking spots to your advantage to keep somethings warm while cooking others (also what occurs with most griddles). As you continue to use it the seasoning from prior use seems to add flavor to new meals as you cook. Clean up is a breeze by just sprinkling a little water on it and wiping with paper towels then finishing with a little cooking oil. I especially wanted a counter top version that was easy to move so I could use it while camping. No cooking over a hot stove for me this summer and based on the convenience I may never go back to using my kitchen stove top. Best money you will ever spend!!

Decided 3 Days before We left for a 2 Week Vacation in our RV We wanted a Portable Griddle in addition to the Standard Portable Grill we already had to more easily grill Scallops, Shrimp, Veggies, etc. Ordered this Grill and received 2nd day. Assembled it quickly but didn't have a 20 lb. Propane Tank to Test it out before we left. When we arrived at our Destination, we purchased a Tank. When I attempted to light it, it would not ignite. Being Older, I've had quite a few grills in my time and knew after 30 minutes I had a problem with the griddle. I called Joseph with Royal Gourmet. I truly appreciated his honesty! He told me they had received some griddles recently that had problems with either the Burners and/or the Regulators. Not many Companies are this Honest! They will give you the "Run Around" and maybe offer a suggestion, i. e., "Maybe you crimped the cord and you can get a regulator at a local Hardware Store and try that"! NOPE! Joseph apologized and at first said he would send me a new regulator as that had been the most recent problems. Then he said He would just send me both the Burner and the Regulator. Although somewhere the Regulator got left off the Service Order, the entire Burner arrived at our Campground via Fedex or UPS (Forget Which as We ordered several things during our Vacation). Having been in both the Corporate World and having had a Small Business, I realize Problems occur. But they way Joseph handled this on behalf of Royal Gourmet was exemplary! I want a Large Griddle for our Deck to supplement our conventional Grill. Guess where I'm going to Buy it? BTW, the Griddle now performs wonderfully! Piece of cake to put little Feet on Griddle. And if you set it on an unlevel surface, the Feet "Screw In" so you can adjust as necessary. Griddle Cooking Top is HEAVY As it Should Be! Cast Iron. I seasoned mine. Don't know if it was necessary but did it anyhow! Three Burners and can vary the Heat from Warm to Hot Individually! Great Product! Very good Price! And outstanding Customer Service!

Ok, I ordered this as a 'last one' from Amazon. What I finally received was a refurbished unit. There was absolutely nothing in the Amazon description stating that it was refurbished. Also, whoever packed this unit for shipment did a pretty poor job. The unit arrived with a dent in the left rear leg. It proved a minor issue as I was able to straighten the corner with a hammer. Oh, and the install directions are at the back of the User Manual. Kind if ass-backwards, if you ask me. It went together easily enough, but I found the accompanying cover had a tear in it as, again, whoever packed it for shipment clearly had no idea how to put the cover on. Once together and connected to a 20lb propane tank I set about curing the griddle. I used Virgin Olive Oil, as the manual suggested, and went through the process 3 times, taking about 2 hours. After that I decided to run a simple cooking test on it. Sausage and eggs. This griddle runs very hot, even with a knobs on a lowest setting - or, what I took to be the lowest setting. I definitely need to experiment with that. In any event, the eggs cooked so fast that I burned the bottoms. Nothing stuck to the griddle, but man... HOT! The sausage had a delightful crunch. So, while not at all pleased with having received a damaged refurbished unit, I was able to correct the damage and use the griddle. The grease cup on mine doesn't move around, and is easy to use. Overall, the unit is very well designed and very sturdy - especially the griddle top. Take your time curing it, and it will work as advertised. I would have given this a five star review but I am kind of ticked off at Amazon for selling this as a New-In-Box, and allowing some clueless clown to pack and ship it.

We have not done many reviews before and so this should tell you something... this product is great. We ordered the item and somehow the shipping company delivered the item to an address over 1,000 miles from us (this was not the fault of RoyalGourmet).. RoyalGourmet immediately took care of the problem and we received the item before going on our annual camping trip. Now fore the review: it is very easy to use and get the burners lit.. we liked how you can use 1 or 2 or all 3 burners. Once heated, the who cooking area will stay evening heated and it is so simple to cook anything you are trying. The whole in the front right area for catching extra grease worked we good and did it's job as we hoped. We did eggs, we did hash browns, we did french toast, we did pancakes, we did bacon and it was perfect. We did some sandwiches with meat and cheese in them and they grilled perfectly. We decided to do some hamburgers and we placed a grill type pan we have on top of it, so they it was like grilling - they ended up perfect. After using, we waited until the unit cooled and we had it cleaned in less than 5 minutes.. we just wiped it clean with paper-towels and some parts that had food stick just a little, we scraped with a heavy duty plastic type spatula and the stuff came right off - leaving the surface perfect. By the way, we only used heavy duty plastic type utinsils when cooking our items. In conclusion - we would buy this unit again in a second and to state again - the company was 1st class in their customer service - just as the item is first class. Thanks, Marshall (ps.. we will probably order some more of these items in the near future to give to family for xmas, etc.

The shape of our 2nd floor deck, combined with all of the stuff on it left little room for a 4 or 5 burner Blackstone. But I definitely wanted something that worked well and would fit. After a ton of research, we decided on this. It works great, looks good, and after we paired this with the Royal Gourmet PD2300L Hard cover and a GRIDMANN 36 x 24 Inches Stainless Steel Kitchen Prep Table with Backsplash & Under Shelf, it was perfect! It heats up quickly, is easy to clean and store and the price was excellent.

We took our new griddle camping and I was very happy with it. It was extremely easy to setup and get going. The only problem we had, and it was our fault, is that the feet got crushed and bent flat up into the body when - someone - packed a tote on top of it during transportation. Unfortunately, the feet are attached to thin aluminum sheetIng. Putting even a little extra weight on the unit will cause the aluminum to deform. We were able to bend them back into a "better" position with some pliers, but I’m going to have to build something a bit more sturdy for the future. Again, our fault. If you take it anywhere, simply remove the feet (easy to do) and you should be safe from accidental crushing. And, even with our mistake, it grilled our stakes and corn-on-the-cob perfectly!

So I have had the other higher priced flattops and I still do. But I needed a 22 inch to replace my 17 inch steel top unit I use every weekend. This unit far exceeds the price. The unit is well built not cheep, great heat control and the non stick top is amazing. I used it this weekend for the first time cooked pot stickers for my team and it was so easy to clean and the heat was very steady. I don't need wind deflectors like I do with the other brand I have. One additional feature I loved was the ability to level the top if your on an uneven surface. This was a game changer for me. This is my new go to unit for cooking on the go.

update sept 2021 : initially great unit. Now, 6 months later, the middle burner has some kind of leak and burns very differently that the other two. see picture. Review 6 months ago : Great griddle! With 3 modifications i made to make it way better. I was worried that it would not sear enough to make great smash burgers. I was wrong! The heat is tremendous. It gets to +-500 degrees at low, with three burners on. I made 3 modifications. 1. The grease container does slip out of the unit too easily. Solution : I stuck 2 magnets under the container, so now it actually « clicks » into place. 2 : The grease hole on the griddle IS NOT ALLIGNED with the container under it. Solution : I inserted a small funnel cup under the hole. The grease now trickles perfectly down in the container. 3 : Uneven heating. I read that the front would not heat up enough. Solution : I put copper tape over the back vent holes and on the sides so that heat stays more inside the unit instead of just flowing out too easily when wind picks up. Also, I had a problem at first ; i poured olive oil and heat up the unit to max. The oil turned into a black/deep red gunk, or resin, and stuck to the griddle. I had to use a razor blade to get it off the griddle. Lesson : dont pour oil on the griddle as it is too much and it turns into a resin. Instead, just dip lightly a paper towel in oil and brush the surface. See pictures.

This griddle was easy to assemble. Cooking is a dream, I can’t believe I never had one of these before. Royal Gourmet Is very affordable and a dream to use. Cleanup is easy.

Overall a great product. The enamelled surface on the griddle works well as a non stick. Cleanup is a breeze. I wish they included 2 more nuts for the front levelling posts on the griddle. I added my own. Instructions say not to use on a wooden surface. Cannot use on picnic table? I installed a secondary heat shield. Do not think it needed it. No problems with heat under the griddle. Hooked it up to the house propane system in outside kitchen. Installed an appliance regulator and it works great. I highly recommend this unit. Great value for the dollar.

The Royal Gourmet PD1300 Portable 3-Burner Propane Gas Grill Griddle is a fantastic outdoor cooking solution. The three burners provide even heat distribution, making it easy to cook a variety of foods simultaneously. It’s portable and easy to set up, perfect for camping, tailgating, or backyard barbecues. The griddle surface is spacious and heats quickly, offering great cooking performance. Highly recommended for anyone needing a reliable and versatile portable grill!

I love it. Easy to clean. Quick to cook with. Fantastic company