King C. Gillette Cordless Men’s Beard Trimmer Kit with 3 Interchangeable Combs

Not having used high tech on my beard, I thought I'd try this Gillette model. Once charged it was ready to go. It does take getting used to in terms of getting the right length of beard hair your desire and to ensure the right angle to hold the razor. I recommend washing and drying the beard before using the razor. Cuts are even length and clean up the roguh edges. The whole kit comes in a nice zip bag. The unit can be charged with a simple USB connection. Very convenient.

I bought a King C. Gillette Cordless Beard Trimmer one year ago, and it worked wonderfully during the year. However, last week it stopped working and would not recharge. I checked the manual and the product specified that it had a two year warranty. I immediately googled Gillette customer service and got the phone number. I called the number and after a short wait, I was connected with a very helpful woman. I explained the problem and she suggested some fix options, but none of them worked. She put me on hold for a few minutes, and then said that she connected with the return department, and that they would send me a new trimmer, at no cost. I gave her my contact information, and the return department sent me a request for proof of purchase. Fortunately, I bought the original trimmer on Amazon and I was able to find the original purchase order, which I copied. I sent a copy of the purchase order and within a day got confirmation that a new trimmer was in transit. Yesterday, I received the new trimmer, and it worked perfectly. Thank you Gillette.

Average battery life, blade isn't as sharp as the previous model and you cannot use it while it's on charge which is very inconvenient compared to the older model which you can. Spend abit more and buy the model up.

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I discovered a lot of great design features. The trimmer is a great value for the money paid.