Andrew James Halogen Oven Cooker 12l – 17l 1400W, Glass Air Fryer with Turbo Wash and Included Accessories, Halogen Oven Cooker with Extender Ring & Replacement bulb (WHITE)

I just had to write a good review of this product. I am not keen on writing reviews of electrical equipment too quickly as they can go wrong early. However I purchased this 2 and a half years ago. Now although initially yes they did send me the wrong product and asked me to return it before they would send out the correct one, after speaking with customer service as I could not afford that further delay, they apologised, sent me the correct item immediately and on same day I returned their mistake free of charge to them. Good customer service. I have used many of these ovens since they started to appear and I love them. They cook things like fish, chicken, steaks so well and they are much juicier than when cooked in standard oven. They are very easy to use and save me a fortune. I rarely use my full oven anymore. However this model has lasted the longest. Yes I did pay more than it is currently priced at. However it was worth every penny. It may not last much longer, however I still have the spare bulb (unused) which was one of the reasons I purchased in the first place. I think 2 and half years with daily use is pretty good going for a middle price oven. None of my others lasted nearly as long. I didn't need their two year warrantly. I would purchase this same oven again even if my spare bulb ends up not working. If anyone has never tried these halogen ovens I would recommend giving one a go. If you are a big family as an addition to your other oven. If you are a 1 or 2 person household you will find after starting with these and getting used to them, you will rarely use your full oven. Update: I wrote this review in June 2014 and now we are August 2017. My oven finally gave up the ghost a month or so back after 5 and half years of constant use. the inside lid finally just burnt away lol. I can say I started with Halogen ovens from when they were still very new and this is the first one that has lasted so long. Most varied between months to a year or so, hence my original review stating 2 and half years great. I never used the replacement bulb. I have been without for a month and have to be honest missing it a lot. I used almost every day for 5 and half years. Can't get better than that and I will get the same again. I really hope that in that time the quality has not changed on this item. The best halogen oven I ever purchased so far :)

I bought this as it was slightly cheaper than my original choice and, after reading some poor reviews of halogen ovens in general I decided to go for this cheaper option. But really, the clincher for me was the free included replacement bulb. (Just as well!) In my experience, the Andrew James company cannot be faulted on customer service. One of the best I have ever experienced. I ordered late on Sunday and the oven arrived by 2pm on Wednesday. Unfortunately, the halogen bulb didn't work so I replaced it with the suplied replacement bulb. (A bit fiddly. Someone with no DIY skills would need help IMO.) I emailed the company at about 4pm on Wednesday and they responded that night saying that a replacement would be sent. It arrived the next day and was sent by first class post! First class - they could easily have sent it second class and I'd be just as happy. That is what I call customer service. I've read lots of people complain about things not being cooked well with halogen ovens. To me, this is just the same as when you start using any new cooker. You need to find out from experience how your new cooker works. I used an oven thermometer to test the actual temperatures for the empty oven both with and without the extender ring. Without the extender ring (thermostat at 200C) Bottom: 205C Low rack: 225C High rack: 230C With the extender ring (thermostat at 200C) Bottom: 185C Low rack: 205C High rack: 220C Using that I cooked a perfect pizza in 9 minutes on the bottom of the oven with no extender ring. It was great to see the cheese bubbling away! When I made my bread I used the thaw setting when I was raising the bread. I left it for about 90 minutes and, when I came back, it had raised above the top of the bowl!!! It had never done this before at my normal kitchen temperature. After knocking it back I again used the thaw setting to raise the bread then took it out before setting the oven to pre-heat. I deciced to bake the bread without the extender ring and, after 15 minutes, saw that it was in danger of being burnt. No problem, I just turfed it out of the tin, turned it upside down then continued. It turned out to be the best loaf I've made this year! Once the oven has reached its required temperature the light does not seem to come on very often. The negative points: 1) I think the lid holder is flimsy and I won't be using it. I'm lucky in that I've got enough free workspace to simply put it on the worktop. 2) I would have liked the timer to be able to go past 60 minutes and progress on to zero (like my 12 year old tumbler dryer - so it's not new technology!!!). I'm sure at some point I'll get impatient and turn it backwards. This is not a negative point but if you've never had one of these before you will be surprised at how big it is.

I bought this almost 1 year ago but was not prompted by Amazon then (usually 1 month after purchase) for a review as normally occurs. Having just seen the "Write your own review" button, here it is! I stumbled across this by accident as I was searching for a replacement for a conventional mini-oven. Up until then I was completely ignorant about Halogen cookers, but after further reading decided to try it out. And I haven't been disappointed! This cooks stuff beautifully and in about half the time that my conventional oven used to take. Better yet, it doesn't dry out the food like the conventional oven used to either - for example, I used to despair when trying to cook fish & chips together, the fish was generally undercooked whereas the chips ended up dried-out, brittle and tasteless! With the halogen cooker the excess moisture collects at the bottom of the bowl, instead of being blown out the back like my little oven used to do. Actually, when you remove the top of the halogen cooker when cooking has completed you are greeted by a blast of steam - so practically all the excess water remains in the bowl! In fact, you will periodically need to empty the water that collects there, presuming of course you don't usually cook 'messy' meals that require the bowl to be cleaned each time! The only criticism I have concerns the quality of the 'stainless-steel' used in the supplied tray-rack that you would use for grilling etc. - with its legs standing in the water that collects on the bowl-bottom, they quickly start to rust. Emptying the excess water each time it's used is the obvious solution of course! Summing up, this I would rate as my best kitchen appliance purchase to date! I use this far more frequently that I did the conventional cooker or the microwave (which I scrapped on safety-grounds - people really should read up on the health implications of eating food cooked in these!) - and it cooks the food far better than anything else I've tried. Plus as I write this, the current asking price is just £39.95 - I payed £59.95 if memory serves! - and this includes all the usual accessories (which I got) PLUS A SPARE REPLACEMENT TUBE! (which I didn't get!) So it strikes me as a real bargain! Update: 3 - 4 years after buying this and with almost daily use, the halogen heating element has finally blown. Fair enough. I open it up to make sure that's what it was only to find that this heating element was never meant to be replaced - this version was meant to be a throw-away item once the halogen bulb blew! Frankly, that makes me angry! I had seen elements for sale on Ebay over the years which after removing a few screws, could be just plugged in - as it should be! - and had presumed that this was standard practice - which it should have been! And it may be now, given that Andrew James now provides a spare bulb with the cooker - but it wasn't then! It's still replaceable, but only for the technically competent. Had I known then what I know now, I never would have bought this. Great concept let down by a shoddy design where the customer was set up to be screwed financially. Gone from 5 to 2-stars. Update: The above hissy-fit was unjustified - I ended up ordering the element after all, and although nowhere as easy to install as in the current models, it's not rocket-science either! Suffice it to say that it's back in operation again and warrants 4-stars.

This item is very good and highly efficient. This item comes with a replaceable spare bulb, I like the way you can replace the bulbs as some other ovens don't offer this feature. When I first received the item the white plastic base - which holds the glass bowl, was damaged during delivery. This was not a problem for Andrew James, I sent a picture of the damaged base and they were quick to send one out. I describe the customer service as excellent for handling this. I fully recommend reading the manual before use, you must not turn the timer dial anticlockwise, whilst the oven is on or off as this can damage the oven. Just keep it running after cooking. I think a hinged lid would be better, as it can be a little inconvenient when the stand gets stuck to the lid when checking your food. I like the way it switches off when you lift up the handle this is an excellent idea, however it takes some getting used to,(at first) to remember to press it down. At first I thought it wasn't working but you have to make sure the handle is pressed down fully. I am thinking about purchasing a red one as I prefer the colour more then the white. I am yet to try out the wash function so I don't really know if it's any good as of yet. The timers full capacity is 60 minutes and the oven can cook up to 250 degrees which is very good, depending on how quick you wish to cook your food. I don't recommend getting cold water on this product until it has cooled down completely as this would cause the glass to break. At first I followed the instructions for making a piece of toast to test it out, very nice toast indeed. Grilling chips and chicken burgers. It seems to cook some of the chips quicker then others. The Chicken burgers turned out great and the chips just fine as long as you rearrange them and turn them over. Roast chicken - I think next time round I might use the extender ring as it cooked the part of the chicken nearest to the heat source quicker then other areas. Some parts of the chicken didn't get cooked and I had to cut it open to cook these parts. I totally overlooked using the extender ring - easily done as it was my first time roasting a chicken. Maybe it would work better and cook more evenly if the extender ring was used. You do need to turn the chicken over half way throughout. The Chicken in the end was lovely. If cooking the chicken doesn't work with the extender ring, I won't be roasting a whole chicken instead I think it may be more suited to smaller pieces of chicken such as thigh, wings or breast, as it can cook these more efficiently. Stand is difficult to know how to use at first but got the hang of it. Recipe book has many helpful recipes.

I rate myself as a pretty good cook and I like to use "proper" appliances when I can. I didn't really "need" this oven. However, while looking for a suitable solution for my brother, who has moved to a flat with a much smaller kitchen, we looked at this and he decided to buy. A week later after his good reports I invested in one for myself and I am very pleased with it. It takes a bit of getting used to when trying to replicate recipes that you are used to doing in a conventional fan oven but once you work it out it's great. My oven now lies disused and I am even considering using the space for more storage in the kitchen! I am also looking at my microwave and wondering if I still need it but not quite ready to go that far at the moment. I do not use ready meals very often so rely on my brother's reports that these do very well - have the "oven" taste you do not get in the microwave, even an expensive combination one as he has. So far I have cooked a chocolate tart and a bread pudding, a steak pie, roast chicken and roast potatoes, frozen oven chips - also now thinking of dumping the deep fryer they are so good! - jacket potatoes (fast and fluffy), pork chops, sausages,quiche. No disasters as yet although a pasta dish broadly based on macaroni cheese with mozzarella sliced over the top ended as a very liquidy sauce and a coq au vin with quite a lot of sauce took absolutely ages to cook - I suggest limiting the amount of liquid in a dish for best results. I do really think this will be the gadget that lasts. No more oven cleaning, my most hated chore. I think this is well worth the money, I would only wish that there were more accessories available, so that for example you could stack the racks above each other more easily and thus make better use of the oven. But I have found ways round this as well, and I would advise not to forget to use the extension ring not only to provide more space but also to remove the heat source further from your food, thus avoiding premature browning.

I purchased two of these halogen ovens through Amazon in the past month. I was impressed by the build quality. However both ovens were deemed as failures for the following reasons and were returned for refunds. What I found was …… Temperature control was faulty on both units. Both gave similar results of burnt or over cooked food. Dial temp. 125 Actual temp after 20 minutes 135 deg C Dial temp. 150 Actual temp after 20 minutes 190 deg C Dial temp. 170 Actual temp after 20 minutes 210 deg C Dial temp. 200 Actual temp after 20 minutes 230 deg C Dial temp. 225 Actual temp after 20 minutes 270 deg C Dial temp. 250 Actual temp after 20 minutes 290 deg C I was very disappointed with these two units and wonder if these came from a bad batch? I would buy again, but am somewhat reluctant based on this experience. I passed this information onto Andrew James Customer Services and this was the disappointing response………. Hi, Thank you for your feedback, were really sorry to hear you have had issues with your appliances, we have passed your feedback over to the relevant team that can be addressed internally. Kind regards Thank you for contacting Andrew James Customer Services

I first seen a Halogen oven about 10 years ago and liked the idea of it, unfortunately there where several hundred pounds for the oven only, no accessories and I did not think it would be worth it. I was given a gift voucher for Christmas and I had already picked what I wanted, but I was just looking for things to buy with it to use the full amount at once, I stumbled across this while looking at pasta machines. I did not know Amazon sold Halogen ovens and could not believe that this one was only £39.95 including a whole load of accessories. I read a lot of the reviews, and was worried about buying it as some of the reviews where really bad. I decided to take the risk anyway as I believed it was excellent value and a gift voucher was paying for it. I have been using it now for almost 4 months, and I must say I had no reason to be worried. It is used every single day in my house, cooks everything extremely fast and to perfection. I have not used my gas oven (which cooks so unevenly) or my microwave since I have had it. I seen reviews where a large number of people where saying that its difficult to figure out how long to cook it for. I have not had this problem. I put everything in for half the recommended time at the temp specified for a fan oven and it is usually right on, somethings I have had to leave in a wee bit longer. The benefit of having the glass bowl is that you can watch it cook and you can usually tell if something is cooked or not! Don't forget it has a timer too, so no accidentally forgetting about it and coming back to burnt food either!! The only kind of downside to it is cleaning it, it does have a self clean feature, but if you manage to get it very dirty it doesn't properly clean the bowl, but its easy to just take the bowel to the sink (as its not dishwasher safe) and give it a good wipe inside. Its definitely easier than cleaning a gas oven so who am I to complain!! I do agree however that the instruction booklet could be better, but its not rocket science to figure out! Overall this is excellent value for money, and I'm so glad I bought it.

There's no doubt that halogen cooking is the future - it's fuel efficient, generally quick and clean. Don't get me wrong, I really don't want to discourage you to buy one - we got ours at Christmas and have used it almost every day but - there's a bit of feel of 1970s microwave about the whole thing - a sense, if you will, that this is the clunky prototype and which, in a couple of years, will look like a museum piece. Let's start with the timer - remember the old joke with microwaves about the new Indian dish called 'Chicken Ding'? Well it's back with the halogen oven - a horrid old analogue clicky clock which cannot be turned backwards and yes folks, actually goes 'ding' when finished - surely, surely, surely they could have incorporated some good old 1980s LED technology with the timer. As to cooking - well, you're on your own a bit; there's nary a cooking book in the land that will give you halogen oven times so there's a fair bit of experimentation involved - so far we have had quite good part baked baguette, excellent bacon and sausages but very soggy pizza and burned frozen meat pies (you've guessed we're not gourmet chefs). Oddly vegetables take much longer than a standard oven so much of the advantage is lost. One finally little niggle Andrew James - the bowl gets very hot and the flex is designed in such a way that, unless you are cooking in a large farmhouse kitchen with acres of surface space (we're not and nor are most of the country) it tends to rest against said hot bowl - dead dangerous in my book. But look - halogen ovens are cool and are definitely a bit of a talking point at the moment if you like to feel you're on the cutting edge - with a bit of experimentation they do a great job and you can feel all warm and glowy about the reduction in global warming you're contributing to. However, if you don't want to be a pioneer give it a couple of years whilst the lovely one we bought joins the Atari games console and only reappears for TV programmes on the theme of 'remember this?'