Nest Doorbell Wired (2nd Gen) Snow GA02767-US

Device was having issues. And both Amazon and the seller couldn’t have behaved any worst than this. Extremely disappointed with the level of service I received while activating the warranty return…

Don't buy this product in India. This product needs an adapter and seller doesn't provide. Seller have no clue how to connect this product using wired option. He forces to use battery option, and shared numerous videos based out of US (110V) instead of India (240V). When I wanted to return the product, Amazon raised query with Seller (as its third party) even after I told that already contacted Seller and he is of no use. And they assure me to return after 48 hrs in spite of return date passed, as I raised the return request before the last day of return. Now Amazon is not helping to return as well.

Finally got this installed and I love it! I particularly like having the infrared light capturing black-and-white images at night so I don't have to have the porch light on attracting insects. Maybe I'm just excited because I've gone so long with a video doorbell that only worked intermittently. Also, it recognizes familiar faces, packages, humans and animals separately, and vehicles, depending on how you set it. Oh, and the response time is very good. Last camera sometimes didn't respond at all, even to someone at the door.

Well designed package. I am not sure this is designed intention to fit narrow door frame or not. Those who have storm door might know that storm door frame will cover part of the original door frame. That leaves narrow door frame for install video door frame especially wired doorbell (to install the video door over the existing wired doorbell). This version of Google/Nest wired video door bell has a bracket at the back which is narrow enough to install comfortably with door frame of 1.3 inches width. The back of the doorbell itself has round chamfer shape around the edges and raised up a bit by the metal back bracket make good clearance away from storm door frame that overhang on to the original door frame. Nice. I have no issue installed it with storm door. It slightly off but does not too bad at all. There is no need for additional shim or other 3rd party base plate needed. I have been looking for a video doorbell that narrow enough to fit and this one fits perfectly. From functionality standpoint, the door bell detects person, package or motion well. It is not perfect but sufficient. It does not distinguish depth for person or motion. If detection frame/zone you created covers certain area of the screen (the app. allows you to define different zones) any things in that zone will be detected regardless of how far the object is. It would be nice if it offers "depth" for detection as well. I am not sure other brands do have this feature or not. One of my zone, will detect people at the mailbox near the street from the front door from time to time. I like the feature that application can detect present of a package or absence of the previously detected package. Nice touch. It is easy to install and setup. Should be straight forward to setup and help can be reached on line within the app. as well. That is also good.

I have had a Nest Hello doorbell for a few years, but recently it developed the symptom that my indoor electronic chime would only sound two notes, no matter what I set the duration to in the Nest app. The camera itself was working well, though the field of view didn't extend as far down as I would like. I also noticed that the plastic on the faceplate was blistering, so I decided to replace it with the Gen 2 Wired. The Gen 2 is a bit taller than the Hello (the battery version is even taller), which meant that the spacer I had 3D printed to bring it past the door molding needed to be redone. Luckily, the screw holes are the same distance apart. Installing was straightforward, and I used the included 20-degree wedge plus the printed spacer. Due to the way the Gen 2 mounts, I had to swap out the #10 long screws I had used for some thinner ones, as the screw heads blocked the camera from mounting properly. The Google Home app leads you through the install, but the URL shown for a web video leads to the old Nest Hello instructions! The chime adapter, while it looks like that of the Hello, is different and connects in parallel to the chime wires rather than in series. Once installed, I was delighted that the indoor chime worked properly again. I was also happy to see that the vertical field of view was considerably taller than that of the Hello, so that I could see almost all of my front steps without a wedge angling down. Image quality is better than the Hello, and at night the picture is still in color! Another advantage I had not anticipated is that I get notifications of people at the door almost instantaneously, whereas with the Nest Hello it was typically 20-30 seconds later. I attribute this to the local processing of images, rather than sending them to the cloud for recognition. Right now, my major gripe is that there is not a fully functional web interface, unlike the older camera. There is a beta interface, but it shows a live view only and tends to crash a lot. I hope this gets improved. The Google Home app isn't bad, but I like to use a web browser on my PC. A minor gripe is that email notification is no longer available, just push notifications from the app.

Love our Google Nest Doorbell. Informs us when a person is seen in our front yard, when a package is seen on the porch, or when it is no longer seen as well. Works great with our iPhones and the Google Home app. Ours is the wired version. I utilized the existing doorbell wires to power it. No batteries needed. When someone presses the doorbell it rings our existing physical doorbell. The doorbell is very dependable and very convenient. It is nice to be able to see who is on our porch and even speak to them through the doorbell's built in speaker and microphone.