How do i go about contacting the seller. The pens i bought are defective and went in the bin. I would like a refund or a replacement

I'd try the seller first. Go to the particular order on your account and look for a section called "contact the seller". Its there somewhere on the order page. Try the seller first, then Amazon too, enclosing copies of any contact you've made now or previously. It appears as though the goods you received were faulty and "NOT FIT FOR PURPOSE" (important to state in both seller and Amazon's letter/email as its your legal right to expect goods purchased from anyone to be fit for the purpose you intended). Amazon are very good at dealing with problems I've found and tend to be very helpful always. Good luck and I hope you can get it all sorted out.

Do the colours 'bleed' through to the other side of the paper?

Hi, I do use mine in colouring books, I have not had any trouble. I would imagine it depends on what paper your using, but mine have been great.

Are there any repeat colours

The write up says no duplicates.I did find some colours were very similar but these are excellent value fo r money and they last a long time

Is there a cream colour in this set as there is in the larger pack?

No, the nearest colour to cream is white. There is also a very pale silver.

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Shuttle Art Gel Pens, 120 Colours Gel Colouring Pens for Adults Pack

Product ID: 50883905

Details

Age range (description)
Kid-Adult
Brand
Shuttle Art
Colour
120 Colours
Ink colour
Multicolour
Material
Plastic
Model name
Unique Colors

🎨120 unique vibrant colors

💧smudge-free, water-based ink

🖋️0.8-1.0mm precision tip

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Description

🌈 Unlock your masterpiece with every stroke—120 colors, zero limits!

SMUDGE PROOF BRILLIANCE - Premium water-based ink ensures vibrant, fade-resistant colors that stay put.
UNRIVALED COLOR SPECTRUM - 120 distinct shades to fuel every creative vision—no repeats, just pure inspiration.
PRECISION MEETS SMOOTHNESS - Fine 0.8-1.0mm tips deliver flawless lines for intricate details or bold strokes.
GIFT READY ARTISTIC FREEDOM - The ultimate present for journaling, sketching, or coloring enthusiasts craving endless variety.
CREATIVE BONDING FOR ALL AGES - Perfect for adults and kids alike—turn every project into a shared masterpiece.

The Shuttle Art Gel Pens set offers 120 unique, vibrant gel colors with smooth, precise 0.8-1.0mm tips and premium smudge-free, water-based ink. Designed for artists and creatives of all ages, this non-toxic, fade-resistant collection is perfect for detailed drawing, coloring, journaling, and scrapbooking, making it an essential tool for unleashing limitless artistic expression.

Specifications

ASIN	B01GLS0C2K
Age Range Description	Kid-Adult
Best Sellers Rank	11,637 in Toys & Games ( See Top 100 in Toys & Games ) 89 in Kids' Colouring Pens & Markers
Body Shape	Cylindrical
Brand Name	Shuttle Art
Closure Type	Snap
Colour	120 Colours
Country Of Origin	China
Customer Reviews	4.5 4.5 out of 5 stars (21,908)
Drill Point	Gel
Global Trade Identification Number	00601420263503
Grip Type	Smooth
Hardness	Metal
Included Components	120 x Gel Pens
Ink Base	Water
Ink Colour	Multicolour
Is the Product Left or Right Handed?	Ambidextrous
Item Dimensions	34.5 x 15.5 x 5.6 centimetres
Item Type Name	120 Colors Gel Pen Set
Item Weight	200 Grams
Line Size	0_3mm
Manufacturer	Shuttle Art
Material Type	Plastic
Model Name	Unique Colors Gel Pens - Set of 120
Model Number	963258
Pattern	Solid
Recommended Uses For Product	Sketching, Doodling, Drawing, Writing, Coloring, Scrapbooking
Special Features	Non Toxic
Style	Modern
Theme	Artistic Expression
UPC	601420263503
Unit Count	120.0 count
Water Resistance Level	Not Water Resistant
Writing Instrument Form	Roller Ball Pen
Writing Technique	ink gel

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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45284CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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