Key Performance Indicators (KPI): The 75 measures every manager needs to know (Financial Times Series)

I bought this book along with the rest in the series. I love them all, but truthfully this book covers the highlights of the rest of the series. You don't need to buy this book if you buy the others. Regardless of this, I would highly recommend this book and the others. They are well designed, very readable and very very informative with good examples and excellent web references for further reading.

A great tool for analysts, easy to read and understand with practical suggestions and tips. I have found it extremely useful and have referred to it many times since purchase and always keep it close to hand for quick reference.

I like this book and it is nice for analyzing reports and financial statements. The list of KPI's is comprehensive. However working in a government organisation, I could use some public KPIs. Also an idea could be to add a few more project KPI's, which are very useful.

KPI is one of the areas I am focusing on developing employee's performances and how to indicate their role to their performance . I recommending this book.

Not as useful as hoped but still helpful.

The cover is obviously dirty. I don't want to return it because I'm in a hurry to use it, but it's still uncomfortable

Essential for beginners, thanks to the writer

Bought this for a read whilst on a business trip abroad. Being an It consultant I write a lot of reports for my clients and this book will be really useful for reference proposes. Easy to read and well laid out.

Gran resumen, claro, rapido y efectivo, pero tambien es novedoso y realista para poner indicadores funcionales como los de recursos humanos, responsabilidad social, super recomendado !!

Entrepreneur should Know the importance of each KPI. This book has explained clearly about each matrix. How to measure and why to measure the KPI. Easy to read. Publisher should Increase the font size.

Bernard, You are an angel for what you did with this book! It is exactly what we needed. The book is clearly explained, magnificently formatted, and for me, 1000% useful page after page! I love the sections, from financial things every MS Fin can quote in their sleep (but not the rest of us) to customer perspectives and sales and marketing KPIs (for those with marketing and advertising needs). So often, these are overlooked or ignored. Then it moves to operational and process and supply/waste mitigation (very useful for those of you planning on achieving the new ISO 9001:2015 certification) to Employee perspectives (important for OD practitioners and branding consultants) and finally to corporate and social responsibility and sustainability (so that you don't get accused of quoting the trendy "blah blah de jour" without facts to back up your claims. I hope Bernard will write a sequel with another 75 KPIs!

Good book

Excelente!!