What makes the heat moist if heated in microwave?

You need to submerge it in a bowl of water in the microwave and heat it that way.

What is the warranty?

If you scroll down and look at description you can read specifics or get the following in order to find this out Manufacturer Contact Information 800-431-2830

On the package there is a p65 cancer & reproductive harm warning. what is this in regards to? i contacted the company directly and haven't heard back.

It is intended to help Californians make informed decisions about protecting themselves from chemicals that "could" cause cancer, birth defects, or other reproductive harm. ... This means that not every chemical on the list has been proven to the worldwide scientific community to actually cause cancer in people. I have been using the product for years and never had a problem!

My pack has some areas that still feel like there are little beads in there and other areas feel like gel. Whats this from?

These packs must best be stored in a container of water otherwise they dry out and go lumpy when you want to use heat water in a saucepan then immersed in hot water then return to container when finished

Relief Pak Point Relief Pak Neck Hot Pack 11 1311

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

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33500CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

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Description

🌟 Unwind in Style with Every Heat Wave!

TAILORED COMFORT - Designed specifically for neck relief, providing targeted support where you need it most.
CHILL OUT ANYTIME - Store in the freezer for effective cold therapy to reduce inflammation.
SOOTHE YOUR STRESS - Experience 30 minutes of soothing, humid heat therapy for ultimate relaxation.
CONVENIENT PORTABLE - Lightweight and easy to store, perfect for home or on-the-go relief.
VERSATILE HEATING OPTIONS - Easily warm in a bain-marie, microwave, or on the hob for quick relief.

The Relief Pak Point Relief Pak Neck Hot Pack (11-1311) is a versatile therapy cushion designed to alleviate pain and tension through effective heat and cold therapy. Weighing just 0.28 g and measuring 15.88 x 25.4 cm, it can be easily warmed or chilled for personalized comfort. Ideal for busy professionals seeking relief from stress, this hot pack is a must-have for your wellness routine.

Specifications

ASIN	B001RPYGPC
Batteries Required?	No
Batteries included?	No
Best Sellers Rank	449,734 in Health & Personal Care ( See Top 100 in Health & Personal Care ) 913 in Adhesive Heat Patches
Customer Reviews	4.1 4.1 out of 5 stars (735)
Date First Available	8 Aug. 2012
Guaranteed software updates until	unknown
Included components	Neck Hot Pack
Item Package Quantity	1
Item Weight	0.28 g
Item model number	11-1311
Manufacturer	FEI
Material	Plastic
Number of Pieces	1
Part number	11-1311
Product Dimensions	15.88 x 25.4 x 10.16 cm; 0.28 g
Size	Neck
Specific uses	For hot and cold therapy

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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The product quality is outstanding. Exactly what I needed for my work.

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Fantastic and great service. Shipping was faster than expected.

1 week ago

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33500CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

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Relief Pak Point Relief Pak Neck Hot Pack, 11-1311

Description

Specifications

Common Questions