They refunded my money and did not want the item returned.

Can I purchase just the replacement bolt?

Yes...you should be able to purchase just the bolt. But it might be easier if you took the old bolt to a local hardware store. They may be able to match the tread design and be cheaper than going thru the manufacturer

Why will the seller not accept the item when requesting to return?

Because they’re cheats and Amazon helps them get away with it. If something hasn’t been used because it couldn’t be installed, there should be no problem accepting it in return. Even aids for getting up from a chair they won’t accept return. This is a racket and we’re the marks. Amazon used to protect their clients. NEVER BUY FROM THESE PEOPLE!

Listing said eligible for return or replacement but when i try to return, it says i can't. still in unopened box. just didn't need it. any recourse?

Nope. Amazon says it’s clearly stated, which it is not. It says it’s returnable but it’s not. Complain to Amazon. Write bad reviews explaining they cheat customers. Contact your state’s consumer protection agency. That’s what I’ve done. And warn as many unsuspecting customers as possible.

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E-Z Lock Raised Toilet Seat With Handles, 5" Toilet Seat Riser with Arms, Fits Most Toilets, Handicap Toilet Seat With Handles, Handicap Toilet Seat

Product ID: 502563675

Details

Brand
Carex
Colour
Gray White
Material
Polycast
Shape
Rectangular
Style
Elongated

📏5-inch height boost

🔒Secure E-Z Lock system

🛠️3-step quick install

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236691CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🚽 Elevate your throne game—comfort and confidence in every sit!

INSTALL IN MINUTES - Simple 3-step installation—no tools, no stress, just ease
BUILT TO SUPPORT YOU - Durable design supports up to 300 lbs with padded handles for extra grip
LOCK LOAD STABILITY - E-Z Lock base ensures no-slip, secure attachment every time
ELEVATE COMFORT SAFETY - 5-inch riser height for effortless sit & stand support
UNIVERSAL FIT ZERO HASSLE - Fits round, standard, and elongated toilets with adjustable arms

The Carex E-Z Lock Raised Toilet Seat with Handles is a 5-inch height toilet riser designed for seniors and individuals with mobility challenges. It fits most toilet shapes, supports up to 300 lbs, and features a secure locking mechanism with padded handles for stability and comfort. Easy to install in just three steps, this durable polycast plastic seat enhances bathroom safety and independence.

Specifications

ASIN	B001RJQE7G
ASIN	B001RJQE7G
Best Sellers Rank	#70,036 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #297 in Toilet Seats
Brand Name	Carex
Color	Gray, White
Customer Reviews	4.3 4.3 out of 5 stars (2,849)
Customer reviews	4.3 4.3 out of 5 stars (2,849)
Date First Available	9 August 2012
Department	Seniors
Global Trade Identification Number	00023601023032
Included Components	one riser
Item Dimensions L x W	43.2L x 39.4W centimeters
Item Type Name	Toilet seat riser
Item Weight	5.6 Pounds
Item model number	FGB30300 0000
Manufacturer	Carex Health Brands
Manufacturer	Carex Health Brands
Manufacturer Part Number	B303-00
Material Type	Polycast Plastic
Model Number	FGB30300 0000
Operation Mode	Manual
Product Dimensions	43.18 x 39.37 x 0.01 cm; 2.54 kg
Shape	Rectangular
Style	Elongated,Adjustable
UPC	023601023032 023601323033
Unit Count	1 Count

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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