iSpring WGB32B 3-Stage Whole House Water Filtration System w/ 20-Inch Big Blue Sediment and Carbon Block Filters

A simple to install and maintain filtration system for any well/bore hole water system. Comprehensively takes care of the water supply to ensure the cleanest possible water. Would readily recommend.

I installed this 3-stage system in 2020. I was impressed by the quality and the ease of installation. The water quality immediately improved in taste, clarity/turbidity and scale build-up. We have been VERY pleased with the performance and cost effectiveness of this System & the iSpring replacement filters. Additionally, over the years, whenever I had a question, a call to Customer Support got me to a LIVE knowledgable person with real answers. Recently, after 5 years of use, one of the filter caps (black female threaded piece that accepts the blue filter housing) developed a crack. I called Customer Support first thing to check about a replacement repair part. Within seconds my call was answered by Nick and within 2 minutes Nick thoroughly understood my situation. He indicated, even though I was well beyond warranty, he would ship me a complete new top machine head (all 3 black caps assembled together in a new mounting bracket). All Nick needed was a copy of my original invoice and my shipping address. This Customer Support was the BEST I have ever received (and I’m a 77 year-old Handyman/Engineer). Entire call lasted less than 5 minutes and the whole mood was positive and focused on fixing my issue. Oh, additionally, the Machine Head arrived in less than 2-½ days (55 hrs.from my call!!)!! HIGHLY RECOMMEND!

Easy to set up.

Un buen filtro, fácil de instalar

I have bought two systems from iSpring, je first one was a seven-stage reverse osmosis (RCC1UP-AK 7-Stage) that I have been using every day since 2020. I cannot be any happier, the product is excellent. Of course, I had a little issue during the installation, but Don from iSpring resolved it in a record time, no questions asked. It could have been just luck, but today I have purchased a home filtering system, the WGB32B and again I had a little issue with the water being milky for days and that was not oxygen in it. I called iSpring after sales support and again no questions asked, the response from Michele was immediate. Michele expedited the replacement of the filters and that fixed my problem in a snap. Now my home water is so limpid, it seems like it is coming from a spring. Because of the excellence of iSpring and its service, I consume safe water without sending plastic bottles to the dump or without carrying the 5 gallon jugs that were killing my back… Little issues should be expected, but as long as iSpring employs quality people such as Don and Michele, then the products are definitely a safe bet…

Product: iSpring WGB32B 3 Stage whole house filter. Date installed: June, 2022 First Filter change: May, 2023 (note house is barely used from Nov to May, seasonal log cabin) Upstate NY, well water Filters: Sediment filter => GAC+KDF filter => CTO Carbon filter Professional plumber install - paid $800, well worth it, they have the tools, they have the skills, they have the patience, well, most of the time. To do it over again: would 100% get the Spin-down filter to lessen load on sediment filter. May still do this but may not have room. Nick, if you're reading this and seeing the pics, what do you think? We research every major purchase, whole house filter was a major need. Built a log cabin on a small lake in the Adirondack park in upstate NY. Well drilled about 200'. Water is potable, tested several times, but there was some flakey silver particles and other sediment in the toilette and clogging up the screens. Water tasted just fine but needed to get rid of this sediment. We looked at several companies and settled with iSpring for the sheer quality of their product and the amazing customer support. I dealt with Nick in the beginning of the purchase process and he guided me to the right product and the right filter combinations. Nick is incredibly knowledgeable, patient and understand customer service and a good dude. Was going to give it go to install it myself as there are good videos out there but went the professional plumber route and glad I did. We included a bunch of shut-off valves with a bypass and plumber put in a faucet to relieve the pressure when you change the filters (great idea). I wish he had put a pressure valve before the filter system and afterwards to see if there's pressure drop. We had one small issue which was one of the cannisters was damaged in transport (threads). Called iSpring, luckily Nick picked up, and he sent me replacement right away. Installed with no leaks, no issues. You will notice what the sediment filter is picking up which is amazing that was going through the house and we were drinking it. Water is clear, no sediment in toilette bowl or the faucet screens and taste amazing - neighbors come here now to fill their water bottles. We changed the filters after 11 months (6 months of heavy use). Sediment filter was replaced (obviously after seeing the pics), KDF filter was fine, carbon filter replaced but looked okay too (see pics). We finished our basement over the winter and the unit is now enclosed. Note: not easy removing the housing to change the filters, you will need two of those wrenches for sure. They're heavy when full of water so have a bucket underneath. When re-installing, don't overtighten and make sure your gasket is good and apply a bit of silicone to it before spinning it back on. Make this purchase, you will be amazed and even more amazed by the excellent support you get - that's what really did it for us as iSpring stands out in this area. Thanks Nick and the entire team there.