15.6'' Rack KVM Console w/Monitor/Keyboard/Touchpad,8 Port KVM VGA

I had been using a long cable and monitor and/or laptop for my KVM solution and kept looking at this product although hesitated because many KVM systems have mixed reviews. So happy I ended up getting this one. First, the quality of the screen and keyboard is great - up there with my X1 Thinkpad. The switching and compatibility is perfect - it works with everything I have in the rack. It's very compact in a rack. And the tech support is amazing. My arrived damaged (clearly due to the shipper, the box was completely deformed with parts hanging out) -- but the manufacturer worked with me to get a replacement for the damaged part. Moreover, they looked at ways to improve the part and packaging based on the feedback. Amazing company!

The device hadn't even been used for 30 days when it simply stopped working, and we've lost time and money. It's a bad product, and the supplier hasn't responded well, as Amazon didn't even take responsibility or mediate between us.

This is probably the best price performance value on a 8 port KVM/ LCD monitor I've ever encountered. It works really well. The slide rails are very smooth and there's quality construction throughout. The layout of the buttons on it are really well done. The only negative thing I could say about it Is that it has a protective film on the LCD display and it is nearly impossible to get off. Other than that, pretty happy with it.

This KVM with monitor works very well. I did have one issue after a little over a year. The unit would start beeping and would not respond. Power in off and waiting a few minutes before turning it on, would solved the issue few a day or so. I contacted [email protected]. They said it was likely the 12V power adapter. They immediately send one out and it did solve the issue.

Easy to set up and use, slides easily on the rails. Great for my home lab. That being said, those who complain that it's not really 1U are correct, but it's easy to fix. For some insane reason the screws on the bottom of the case are rounded and 'proud' (not flush) so it does not have enough clearance and scrapes. I have no idea what they were thinking. I would have been so easy to do it right. I replaced the screws with flush-mount screws and now it just barely fits as a 1U, but there is no excuse for what they did.

UPDATE: Broke after 9 months of usage. DO NOT BUY! Original Review: I have this in my home lab and was disappointed to learn that the mouse doesn't work with Dell LifeCycle Manager. I have to use tabs. If you move the mouse, it just opens the help menu, which can be very annoying sometimes. Overall, its decent, nothing great. Not working in Dell menus is a big con to me. Works fine when in an OS so just be warned it will not work on Dell server management systems.

The package was shipped with all contents intact. Set up with nice and easy it took one person and maybe 30 minutes.

Have 5 computers hooked up so far. Works great. Very nice solution for my needs. No need to spend more than necessary. Recommended.

we received the item in very good packaging, item also is good quality, they do the things that we request. great customer service, satisfied with this purchase.

Funktioniert wie er soll, ist aber nicht ganz einfach einzurichten. Wir haben mehrere Anläufe gebraucht, was einfach Zeit gekostet hat. Daher keine volle Sternzahl.

The product worked perfectly for more than a year and then the plug-in power supply failed. I contacted the seller and they responded within hours and once they too confirmed it was the power supply they immediately sent a replacement. Excellent support and follow-up service.