The handle on my 20cm saucepan lid has broken. How do I claim under the guarantee?

I had the same problem after using a pan only about 6 times. The metal screw had stripped the plastic handle's thread without any misuse. I rang tefal as there's a 10 year guarantee on the pan. They told me that they lids break so they don't ever guarantee the lids!!! If you're in the UK, your contract is with who sold the pans to you. So contact the vendor with proof of purchase. Otherwise just buy 3 new lids from Amazon for only £17.50

Can you use these in the oven? If not, why not ie the rubber can't withstand high temperatures. I need this functionality. Thanks.

It states clearly in the description that they are ovenproof at temps up to 175c for up to one hour

Are the lids universal? Can they be used with pans of the same size?

There is no reason why these pan lids should not be used on other pans of the same diameter.Hope this helps, Jeremy.

Are these pans dishwasher safe? I fancy the grey ones but worried the dishwasher might fade them?

Hi Weliwoo, I do not have a dishwasher, but according to the description of these items they are supposed to be dishwasher safe as well as oven safe up to 1 hour at 175 degrees, but it did not say Centigrade or Farenheit. I hope this helps.

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Tefal Ingenio Glass Lids, Set of 3, 18/18/20 cm, Black

Tefal Ingenio Glass Lids, Set of 3, 18/18/20 cm, Black

Product ID: 48858338

Details

Brand
Tefal
Colour
Black
Material
Glass
Product dimensions
23.2L x 21.6W
Style
Fashionable

🧊Tempered glass for durability

🧼Dishwasher safe for easy cleaning

♨️Oven safe up to 175°C

95606CFA

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Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🍳 Elevate your cookware game with lids that work as hard as you do!

STEAM SMART VENT - Integrated opening doubles as a steam release for precise cooking control.
SPACE SAVVY DESIGN - Fold-flat knobs maximize your kitchen storage.
OVEN READY DURABILITY - Withstands up to 175°C for an hour—flexibility for your culinary creativity.
EFFORTLESS MAINTENANCE - Dishwasher safe lids keep your kitchen routine sleek and simple.
SEAMLESS COMPATIBILITY - Perfectly fits Ingenio 16, 18, and 20 cm saucepans for a flawless match.

The Tefal Ingenio Glass Lids set includes three durable, tempered glass lids sized 16, 18, and 20 cm, designed exclusively for Ingenio saucepans. Featuring fold-flat knobs for space-saving storage and a smart steam vent, these lids are oven safe up to 175°C for one hour and dishwasher safe for easy cleaning. Saucepans sold separately.

Specifications

ASIN	B008P6Z1CI
Best Sellers Rank	66,731 in Home & Kitchen ( See Top 100 in Home & Kitchen ) 8 in Pan Lids
Brand	Tefal
Closure Type	Glass lid
Colour	Black
Customer Reviews	4.7 4.7 out of 5 stars (4,629)
Included Components	no
Is the item dishwasher safe?	Yes
Is the item microwaveable?	Yes
Item Dimensions L x W	23.2L x 21.6W centimetres
Item Highlight	Glass, Fits Ingenio Saucepans, Easy to Clean, Oven Safe to 175C for One Hour, Saucepans Sold Separately, L9931012
Item Type Name	Lid
Item Weight	1.08 Kilograms
Manufacturer	Tefal
Material	Glass
Model Number	L9931012
Number of Pieces	10
Part Number	L9931012
Product Style	Fashionable
Shape	Round
Unit Count	3.0 count

Common Questions

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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95606CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

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3 weeks ago

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