ALPHA BIDET UXT Pearl Bidet Toilet Combination | 1.28GPF Smart Toilet w/Next Gen Bidet | ADA Chair Height | Automatic Lid and Seat | Automatic Flushing | Endless Warm Water | 3 Year Warranty

I have had this installed for 3 months now and it works great and looks fantastic. I love it! I chose this one because of the longer warranty period. If you are the type that leans back, it won't work as there is no tank to support you. Also, if you have a squatty potty or bathroom rugs that fit around the toilet, this is quite a bit wider.

The Alpha Pearl toilet is such a game changer in the bathroom. All the functions work flawlessly with ease of use and ability to set preferences. The toilet is beautiful and updated the bathroom which is something I hadn't thought would be so different. The installer had no issue with setting the Alpha in place and attaching the remote to the wall. In fact, installation was flawless. The remarkable clean feeling after use is worth every penny. The hygiene benefit is heavenly.

Amazing toilet! Has all the features and more than needed.

Not having any previous point of reference when it comes to bidets, i must say that the experience is refreshing....literally and figuratively! The installation of this unit was pretty easy and straightforward. I love using it.....i haven't used a sheet of toilet paper since i installed the bidet. The heated seat is great and the fresh feeling is amazing! Im wondering why ive never switched to this before. We'll see if it can stand the test of time...but just 2 weeks in, i'm glad we made the purchase.

A nice unit. Performs as advertised. Ours malfunctioned after 18 months and is now unusable--extremely loud, repeated clunking sounds when flushed, like a machine gun, sounds as though it's self destructing. Reached out to support 3 days ago (but it was a Saturday), had hoped for a response by now (Tuesday), have reached out again. Still waiting to hear.Something to consider: When a smart toilet such as this malfunctions, who in the world can you call to fix it? Certainly not a plumber as the mechanism in these is more electronic than hydro-mechanical. I would absolutely not recommend this if it is to be the only toilet in your house or even in a critical bathroom as you may experience prolonged downtime in the event of a malfunction.The warranty is promised as two years (at least it was when I bought it) and I am at 18 months. I will update this review when the situation is resolved and give a complete review on the process and the company's responsivness.As far as smart toilets goes, this one is very good. Since encountering it I have happened upon some Totos that I like better, more bells and whistles and cooler designs, but surely more expensive too. Note that if you choose to use the seat heater, it stays on 24/7 which uses electricity and contributes to limiting its life span. To be fair, I believe most of the competitors' smart toilets are the same. But be aware when buying a smart toilet about this functionality. I'm sure it's because if it were motion or touch activated it wouldn't heat up quickly enough. So, good toilet, competitive at its price point, concerned that it failed after just 18 months and especially concerned about company support and downtime--but hopeful that within a matter of days or a week I will have good news and be able to update this review accordingly.Update 1: After about 5 days of downtime, they are sending a new valve under warranty. They do not offer labor unless I want to deinstall the toilet and ship it to them which is of course impractical. They offered a PDF of instructions, however, it appears I will have to remove the toilet from the floor to access the space behind it, and then I will need to uninstall the flush valve and install a new one. I am extremely handy and capable, but this is not a conventional toilet nor a conventional flush valve so I am uncomfortable doing this. I think this experience is important for a potential buyer to note, because in the event you need service you will be on your own to make repairs. I did speak to my very capable plumber who very much does not want the liability of repairing an electronic toilet which does not fall under a plumber's expertise.Update 2: After waiting a week for the part and two weeks for the plumber, the plumber (whom I have worked with for years and trust very much) installed the new valve (he had to remove the toilet to access the back and then re-install it). $325 later, we discover the new valve is defective and will not shut off--the water runs continuously at high velocity and cannot be stopped without shutting the water supply off. I have reached out to Alpha Bidet again, and have now waited two days with no reply. Simply not worth it, will likely have to go back to a conventional toilet after having sunk $2,000 plus $325 on repairs.I cannot speak to the availability of service regarding smart toilets of competitive brands.