Question 1

how long does the battery pack take to charge ?

Accepted Answer

Dear Amazon Customer,
 
Thank you for your question. 
 
Charging time is approximately 6.5 hours using the original indoor Arlo AC power adapter which is included in the kit (5V 2A).

For more camera specifications and features, please visit our website. Select Arlo Floodlight Camera and click on the ¨Tech Specs¨ tab.
 
If you have further questions or need our help, please contact our support team: go to our website, click on “Support” in the upper toolbar, scroll to the middle of the page and in the green window click on “Contact Support”, then scroll down and select country from the drop-down list. The calls are free of charge.
 
You can also visit the Arlo community: go to our website, click "Support" in the upper toolbar, scroll to the middle of the page and in the green window click on “Ask the Community”.
 
Regards,
Arlo Europe Support

Question 2

Should advertise there is a subscription fee for cloud services. Buy this experience kit and you don't get free cloud?

Accepted Answer

Dear Amazon Customer,

Thank you for your question.

The Arlo Pro 3 Floodlight camera comes with a free 3-month Smart trial, which includes 30 days of cloud storage. After the trial ends, you would need to subscribe to our Smart Plan to take advantage of this feature, however, if your Arlo Pro 3 Floodlight is connected to a VMB5000 or VMB4540 SmartHub, or to a VMB4500 or VMB4000 base station, you can take advantage of the free local storage.

If you have further questions, please get in touch with our support team: go to our website, click on “Support” in the upper toolbar, scroll to the middle of the page and in the green window click on “Contact Support”, then scroll down and pick up country from the drop-down list. The calls are free of charge.

You can also visit the Arlo community: go to our website, click "Support" in the upper toolbar, scroll to the middle of the page and in the green window click on “Ask the Community”.

Regards,
Arlo Europe Support

Question 3

Can this be used in a location with no WiFi

Accepted Answer

Dear Amazon Customer,

Thanks for your question.

Arlo Pro 3 Floodlight Camera has to be connected to the network to be installed and to work properly. You can connect this camera directly to the 2.4 GHz WiFi network or to one of the following base station or SmartHub: VMB5000, VMB4540, VMB4500, VMB4000.

If you have any other questions about our products, please contact our technical support. To do so, go to our website, click “Support” on the top menu bar, scroll to the middle of the page and in the green window click “Contact Support”, then scroll down to the bottom and choose your country from the drop-down list. The calls are free of charge.
 
Best regards,
Arlo Europe Support

Question 4

Does it operate on multiband broadband. I need to operate it on 5mgz

Accepted Answer

Dear Amazon Customer,

Thank you for your question.

The Arlo Pro 3 Floodlight can be only connected to 2.4 GHz Wi-Fi networks.

If you have any questions about Arlo products, please contact our technical support. Go to our website, click on “Support” in the upper toolbar, scroll to the middle of the page and in the green window click on “Contact Support”, then scroll down and pick up country from the drop-down list. The calls are free of charge.

Regards,

Arlo Europe Support

Size	1 Count (Pack of 1)
Colour	Black
Style	Floodlight
Pattern	+ Audible Alerts
Power Source	Corded Electric
Wattage	16 watts
Installation method	Outdoor
Item Package Quantity	1
Type of Bulb	Infrared
Plug profile	Wall Mount
Special Features	Night Vision

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ArloArlo Pro 3 Outdoor Floodlight Camera, Wireless Home Security System, Black & Certified Accessory, Chime 2, Audible Alerts, Built-in Siren, Customisable Melody, Connections Direct to Wi-Fi, AC2001

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