ASURION 4 Year Kitchen Protection Plan ($40 - $49.99)

This protection is a must when purchasing a Krups Kettle. I like this kettle and I bought it three times in a row. Unfortunately, the first two did not last long. The very first one died when it was almost two years old, still under manufacturer's warranty. I tried to contact Krups, they made the repair process complicated and expensive (shipping), thus rendering the repair almost useless compared to purchasing a new device. At that time, three years ago, this kettle was sold under $50, and I bought it again but this time, along with Asurion insurance for 4 years. This second kettle worked very well for two years, but then it started to show some malfunction signs and finally died. I contacted Asurion, and their response was immediate: Here is the free shipping label, drop the package at UPS shop, and we refund your purchase, period. No arguing, no conditions, no hassle whatsoever. Knowing that my $46 will be refunded, I packed the old kettle, dropped it at Staples and indeed, next day my gift card was uploaded in my Amazon account. The whole return process did not cost me a penny. Could it be better? I doubt it. Asurion provided excellent service, held their promise to the "t". Needless to say, I immediately bought the third Krups kettle on Amazon, again backed by Asurion warranty. Asurion brings now even more value than before, due to 50% higher price I paid for the kettle now. I am very satisfied with the Asurion service. I buy it with many goods here on Amazon if it is offered. Thank you Asurion!

Everything was good

Great hassle free warranty thank you!!

This is a very easy process and they have quickly refunded me so I could buy a replacement item.

So I been buying a few of these insurance for some of the electric stuff I bought, this time; is for the phone I bought for the store; the phone had a lottt of issues, sometime can’t hear the customer or sometimes the customer not able to hear us, anyway; so it was after the 30 days return window, so I try to file a claim; ( I bought the 3 or 4 years ) called the 1-800 number does NOT work, they wanted me to chat so I did, it says not available?!?!?! Try to call Amazon; NO?!?!?! So I realize I spent the money not only for nothing but frustration!!!! The good news were it helps me to save a lot of money because I will NEVER buy this insurance EVER again. Because; 1st I bought insurance because I thought I could and I DO trust Amazon, but at the same time; I am not the kind of guy would support an company or brand that does NOT back up their products!!!

Ok

I happy with my claim for broken glass tea kettle. I had one phone conversation and proceed by given steps. Will purchase new tea kettle and ASURION insurance too!

When insured items fail asurion is so helpful!