LUXE Bidet NEO 320 Plus - Warm Water, Dual Nozzle, Non-Electric Bidet Attachment for Toilet Seat, Patented Slide-In Install, 360° Self-Clean, EZ-Lift to Clean, Feminine & Rear Wash (White)

I've had this a bit, so I've used it enough to give a fair review. It's my 1st bidet and I love it - now I know why folks rave about theirs. Installation was pretty darn easy - the instructions were well written, easy to follow with pictures and all supplies you'd need included. A bidet definitely works well for #2 - much cleaner feel then TP alone ever leaves you. For #1 it's the same - though depending on your body size/shape, you may need to scoot forward a bit so the stream hits the correct area. During the cooler months I made use of the warm water feature - though to do so I ran the sink water 1st to prime the pipe before shooting icy cold water where the sun doesn't shine! I do wish this model had the air dryer feature - as a female I do still need to dry off when done. But other than that, this bidet is pretty full featured for its price point and a great entry model into bidet use.

Just bought one of these because I was having back surgery. I have never used a bidet before, but one seemed like it would assist me a lot during recovery. For the price (on sale on Amazon), I cannot say enough about it. It was a great price point for someone new like us to trying out a bidet. The controls are clear, and work perfectly. I like how it operates, and it’s intuitive in that sense. They controls are also very accessible, which was important to me coming off my surgery. I really didn’t expect to like it very much, but even after a few days, I am sold on it. I don’t plan to stop using it after I recover. It hits the right spots, has adjustable water pressure with its level action, has warm and cold water, self cleans decently, flips up out of the way for easy toilet cleaning, and goes on very easily. After one day, we bought another one for our main floor bathroom as the first one we bought was going into our master-bathroom. I might also add one to our kids upstairs bathroom as well due to the price point, and how nice it is. I originally flirted with the idea that if we liked it, I would upgrade our master bath bidet and put this one elsewhere. After a few days, we denied that this is so nice at this price point, why spend more on another brand, just stick with these for our other bathrooms. Highly recommend!!! Surprises by how much we like it and how good of quality it is.

This Luxe Bidet NEO 320 Plus is an excellent choice for those seeking to add a Bidet without changing their existing toilet seat, which in my situation, was exactly the case, since I have a preferred seat color that is not easy to find (without mixing some paint). As you can see in the pics I've provided, the typical white seat just wouldn't cut it with my vintage 50's green fixtures and wheat/yellow tile. In fact, I was even concerned that this Bidet being mostly white was going to be a real eye-sore, but fortunately, that didn't turnout to be the case. Frankly, the highlights of white and chrome actually even add a bit of additional bling to the décor! So now, first off, I've provided a couple pics to show you all that comes in the very professionally designed and packaged box, including everything most folks will ever need to do the install, even with a couple extra spacer options for those needing to elevate their seat another 1/8" or so, or that are installing with a Luxe Toilet Seat. Of noteworthy significance is the size and professional quality of the printed material included in the package. This is clearly a top-notch company, not trying to squeak by saving a few bucks at the expense of the customer. They really do step-up to give you the maximum in customer service, not only in the package, but also if you find yourself needing to communicate with them, and yes, they even provide a phone number so you can talk to a real person, if you like. They strike me as a company that listens to customer feedback and actually makes improvements to their product and kit contents as a result. They even provide accessories on their website (luxebidet.com) such as alternate colored face-plate stickers that a person might find desirable to better compliment their bathroom color-scheme. The next couple pics I've provided will show you the location of the LUXE ID, which when you read the manual, it will tell you to be sure and record it. I actually peeled the sticker and stuck it right on that page in the manual, along with taking the pics for a digital record. (BTW, when it comes to removing the sticker(s) you may find a thin layer of glue residue that is pretty stubborn and it is not water-based, so soap or alcohol won't do the trick, but a shot or dab of a light oil/solvent like WD-40 will take it right off.) I opted to give you quite a few pics of my particular bathroom, so you could see not only the cosmetic issues, but also what you might run into if you have an older home and original fixtures, like I do. When you read in the reviews about folks installing the Bidet in 10 minutes, firstly, they are estimating, and secondly, they probably installed a cold-water only model, and thirdly, they probably only counted the time from when they had everything, including tools, in the bathroom sans prep-time and cleanup time, and fourthly, they probably really spent about 20 minutes on the project, overall. Oh, and even prior to firstly, their bathroom fixtures were likely relatively new. If you have newer fixtures, the process will likely go like clockwork. (BTW, even though it is barely necessary, it is still definitely a good idea to quickly read the manual before you start, as there is actually an ideal order of what to connect first, and even some other details you'd rather be aware of ahead of time. Case in point, albeit not mentioned in the manual, but by me in this review, when you are screwing onto plastic threads, do not force anything. If it is stubborn you are cross-threading and ruining your Bidet before you even get it installed. The trick is to carefully get your threads started and then gently pull on the tubing directly away and in perfect alignment with the fitting while you are continuing to screw the connection all the way with only your fingers, no tools needed. Let the nut pull the fitting together rather than pushing the tubing towards the nut. This removes any kind of bind that might give resistance and make you think you need to put a wrench on it. Frankly, all the fittings have rubber washers, so if you get every connection as tight as you can with your fingers, you may not even need to snug some of them any further, and if you do find one or two dripping after turning the water back on, you will only then need the wrench to give them a quarter turn, or so. Overtightening will only serve to pinch your rubber washer and cause it to leak more, instead of less. One more point to make, before moving on. There are a lot of comments about not needing a hot water option, which frankly, is likely to be true, especially for those living further south, although I have not had a chance to see what the water feels like at its coldest temps in the winter, so that remains to be seen (or better said, felt.) From what I can tell at this point, though, I suspect my fanny will not be overly shocked by a blast of cold water, not being nearly as extreme as stepping into a cold shower. That said, I opted for the hot and cold water version of the Bidet, full-well knowing that I would have to give the hot water a significant amount of time to travel the pipes before turning it on my rear end. The simple way to do that right at the Bidet, is to turn both the front lever and back dial clockwise all the way to the right (about the 5 o'clock positions) to the hot and self-cleaning modes, respectively, and let them run full blast while you are doing your business. (I actually timed mine and it takes about 2 minutes for the water to get hot.) A quicker way, is of course, to turn on a larger sink or bathtub faucet but frankly, I prefer using the self-cleaning mode of the Bidet for the multi-benefit of letting it do some self-cleaning while the water is warming up. That's probably how it's going to happen in the dead of next winter and those thereafter. (Update: Having used the bidet for several months and now getting into cooler water temps, I'm am even more convinced that the hot water option is not all that necessary, but if you are in doubt, this hot and cold model can still be initially or even permanently installed as a cold water only bidet by making use of the cap provided in the kit to seal off the hot water side. This might be a desirable approach, as the cold water side will be the easiest to quickly install vs. the potentially more challenging logistics of hooking-up the hot water side, which you could always do later. Of course, you could also go with the cold water only model in the first place and save a few bucks, but if you want to play it safe and have the hot water potential available, this unit will provide all the options.) While we're considering the versatility of the settings for various functionality, there are some comments about the spray being too high pressure, also, which must mean that they are surely not reviewing the Luxe Bidet NEO 320 Plus, as there are actually a variety of ways to adjust the water pressure, albeit the most obvious one is to use the actual built-in feature for that purpose and simply turn the lever counterclockwise to the left. Turning it to the right also works, for that matter, though that direction is meant to bring in more and more of the hot water, which in turn reduces the cold water supply. Since the hot water line is smaller than the cold water line, routing through that smaller line also has the effect of reducing volume and pressure. Another way to get less pressure is to simply not pull the lever up all the way. Yet another option is to turn the back dial slightly to the left or right to reduce pressure by sharing with either the feminine or the self-cleaning functions. If already in the feminine position, simply turn to the right and share with the center, standard position. Finally, there is always the last resort option that the manufacturer suggests, of adding a dedicated valve to the line(s) and cutting back your flow there, although, I doubt that's necessary for most folks. I have great water pressure and I am able to easily reduce it as I've described, although I don't really find it necessary or even desirable. I like the solid power-washing effect, albeit perhaps necessary to be careful about where you let it directly hit. Okay, now, let's talk about the actual installation. In my case, I use those soft vinyl covered foam seats that crack and wear out every few years, primarily because that's the only version I can find in the color I want. (Yes, I could easily paint a different seat the right color, but I get about five years out of the soft version, and they really don't cost that much to replace. I even keep a new replacement seat on reserve and ready for that inevitable day when the outer vinyl covering on the old one finally cracks and becomes unsightly.) When I first slid the Bidet, as it comes in the box, under the hinges, it looked like they were going to make contact with each other before the seat was all the way in the down position, so I proceeded to put the thicker horse shoe shaped brackets on to see how that worked. (I provided some pics to show you how easy that is.) Well, once I did that, it was clear that I was going to want to order some thicker stick-on pads to fill the extra space between the seat and the toilet rim, but as I studied it, I decided that the thinner brackets might actually have worked, once it was all tightened up. Sure enough, they did! Barely. There was an initial rub between the brackets and the seat hinges, but it was so minor that it fixed itself by wearing a minute corner off of the softer seat hinge. I could have even filed it, if necessary. Anyway it was a much better solution, as I no longer needed to add any thicker pads. With this type of seat it is highly flexible, so even if the back pads are not initially touching, they will once you sit on it, and that works perfectly! There is a tiny downward slope towards the front of the toilet, but it's really minor and essentially not even noticeable. In fact, the seat has taken that new shape, so it looks like it is meant to be. (I've provided the pics so you can decide if you agree, or not.) Another quick detail in this phase of the install, is that I opted to push the Bidet all the way back, which in my case, meant that it cannot be tilted up to the full 90 degrees, for cleaning. It can, however, still be lifted to about 45 degrees which is plenty to get under it for cleaning, so that works just as well, and I get the benefit of getting the sprayers and cover further out of the way. It does mean that the aim of the spray is proportionately further back too, though. So, for some that may be a factor to consider. I personally don't find it problematic in the all the way back position. It's usually necessary to move around a bit anyway, for a thorough washing everywhere you want it. Now, for the far more significant caveat. Once again, in my particular case, with a 50's built home (that's 1950's for you younger folks) this was far from a 10 minute install. Between corroded and stuck valves to even having a larger size male connection at the bottom of the tank filler valve, I was destined to be shutting the main water supply off and replacing some additional parts not supplied in the kit, not to mention needing a larger array of tools. I gave you a few pics to see what my actual installation project entailed (through no fault of the excellent Luxe Bidet manufacturer, I should add). I had already been planning on replacing the old original brass filler/float valve anyway, so it was the perfect time to do it. I also had to replace a hot water supply valve under the sink, due to the existing valve's stem shearing off (fortunately in the off position). Since it was on the hot water side, I actually just shut off the supply to the hot water tank, rather than to the whole house, to replace it, although I had to crawl into the attic to get to the valve, so with hindsight, I'd have been better off just shutting the entire water supply off at the main water meter, next to the alley. In the final detail, for the cosmetics of the visible portion of the white, hot water supply tubing to the Bidet, I opted to line it up with a white grout line at the same height, using peel and stick clamps to hold it in place. Alternatively, I could have run it at the very base of the wall, but it was such a short portion that was visible that it didn't turn out to be an eye-sore at its natural height. Oh, there was one other incident that I should mention. At one point I wound-up disconnecting the cold water supply from the plastic threaded Bidet control head and out came a little cylinder consisting of o-rings and plastic washers sandwiched together, which turned out to be a back-flow preventer, that frankly, is pretty non-essential, even silly, but California (where the manufacturer is) has its rules... Anyway, the ends of the cylinder were different, so it definitely had a direction that it was supposed to go back in. If that happens to you, simply put it back in the hole of the control module with the protruding plastic blade (looks like a minus sign) first and you'll be good to go. If you put it in backwards, you won't get any water, but it will be easy to grab that same blade with some tweezers and pull it out and reverse it. Of course that is one more time you will have to carefully screw onto those plastic threads without cross-threading them, so it's best to put it in right the first time. If you never have to take it apart in the first place, you won't have it happen, either, so read the manual, follow their suggested order and think through how you are going to want your tubing to look in the end, etc. For most, this will all be like clockwork, and you'll all be patting yourself on the back for going with a Bidet, especially this Luxe Bidet NEO 320 Plus!

I give this bidet a solid 4, but could have been higher if not for the warm water installation issues. First the good. Once installed the Bidet does a great job. Warm water option helps clean better and faster. Easy to adjust once on the toilet. I also like the multiple functions for high and low water pressure based on personal preference. The installation over all was fine up until I hooked up the warm water line. The warm water T unit is designed poorly. There is virtually no seal that will work in the unit to keep it from leaking that will not cutoff water pressure. The black rubber seal that comes with the unit folds in half if you try to tighten at all, causing it to go up and inside the plumbing pipe. I tried using several sized beveled rubber washers. This did seal the leaks, but also cut off water pressure causing loud noises from the pipes when I turned on the hot water in the sink. I had Luxe send me a new T valve unit, but they sent me the same rubber seal with the new unit and the T unit still leaked. I finally resolved the issue by supergluing the rubber seal to the bottom of the T valve. I used a special liquid plumbers tape and traditional plumbers tape when I re-installed the T unit. This stopped the leaking from the T valve unit and I had correct water pressure from the sink and bidet with no pipe noise. I also had issues hooking up the hot water line to the bidet control unit. It did not want to go on straight, causing the line not to seal to the unit and leak. I had to remove the control unit from the toilet, use my thread tap tool set to re-do the threads. Then I was able to screw the warm water line on the bidet control unit and seal without any leaks. Another option would be to not hook up the warm water line, but then you may as well get a unit with just the cold water option and pay less.

I've wanted a bidet for awhile, mostly to reduce toilet paper use. After installing this in one bathroom, I quickly ordered another. There is life before bidet (BD) and after bidet (AD). I can't imagine going back, even though it's only been a few weeks. We still have a couple bathrooms without one and they see a lot less use now. I chose the LUXE Bidet NEO 320 Plus over other for a few reasons: it was far less expensive than the ones integrated into a toilet seat, I can pick the kind of toilet seat a like, it has a hot water inlet so I can warm the water if needed, and it's designed well for easy cleaning. The installation was straightforward and all the hoses and adapters are included along with a well-written instruction manual. After using it for awhile, the features I like the most are the controls, self-cleaning, and the way it lifts up for easy toilet cleaning. The valve lever moves clockwise or counterclockwise for warmer or cooler, respectively, and lifting it starts the flow of water and adjusts the pressure. It quickly becomes intuitive. Turning the other dial switches between normal wash, feminine wash, and nozzle cleaning. The only drawback, if you can call it that, is the extra installation required for the hot water line. I had to drill a small (3/8") hole in the side of the sink cabinet to run the line to the hot water valve under the sink, but hooking it up was simple. I find that the temperature of the cold water is fine and really don't care about it being any warmer, but it's also summer and the cold water isn't that cold. I suspect that I'll use the warm water more in the winter, but even then the cold water in the line has been partially warmed to room temperature by sitting in the water line inside the house. The cooler water doesn't bother me and actually feels nice. If I were the only one in the house, I would probably choose the model with just cold water for easier installation, but others in my family wanted to be able to use warm water. The adjustable temperature was a good compromise, and not much more difficult to install than one with just a cold water line.

As a 61 yr. old male, living alone, I have started to have to deal with hemorrhoids ( my job keeps me on my feet all day). While visiting my older brother (living in San Diego), he showed off his new bidet that he found locally, and said how pleased he and his wife were with it. I was intrigued, as toilet paper was brutal on my tush, and wipes weren't a lot better. When I returned to Boise and saw how reasonably priced they were and a miriad of other glowing reviews,,, I figured "what do I have to lose?" I ordered the Luxe Neo 320 Plus (I wanted warm water, and the forward jet might be nice for female guests) along with their compatible toilet seat. My order arrived promptly, in perfect condition, and installation was a breeze. Everything you need ( minus a couple of common household tools) was included in the box. In less than ninety minutes I had it installed and operational. No leaks and no regrets. My only criticism would be three: 1. Shutoff valves (at the bidet connection) should be standard and included. 2. I wish the hot water supply line was also braided (I understand cost, and end-user convenience/flexibility... and I don't fault the manufacturer). 3.Mounting bolt covers. I am not sure this comment belongs with the bidet, or the toilet seat, but because the multitude of adapters come with the bidet comes with this, I will mention it here. the brackets that mount the bidet to the bowl and seat have a long slot that remains uncovered. This both looks unfinished (compared to all their other flat, smooth, easy to wipe down, surfaces) and unhygienic. I get that the slots allow for the greatest toilet bowl mounting/alignment compatibility; but I would think that there could easily be a snap on cap that would hide the "bare bones" mounting, while providing a flatter, easier to clean profile. Still. not a deal breaker. Just something that seems "incomplete" for a well-thought-out complete package. Aesthetically/hygienically, this is a miss. While I have only been using this bidet for less than two weeks, I have to say I am thrilled with my current results The bidet is working flawlessly, and my hemorrhoids seem to finally be healing (swelling is reducing and burning/itching is all but gone). Bottom line? As of this moment I would unconditionally recommend this line of bidets to family and friends without reservation. (The toilet seat is first rate too... see my separate review on that). Two years after purchasing, and I am still in love. This bidet is one of the two best investments I have made here on to Amazon... the other being knee pads. Oh, by the way? My 'roids? Not an issue in over a year. Can I say with any medical authority, this was the cure? No.., I'm not a doctor. But, I can say, nothing else has changed in my behavior during this time (while actually stopping other OTC remedies). Ultimately, you will have to be your own judge. For me... I would buy a again in a second, and pay twice the price...and... STILL feel like I am getting my money's worth

I’ve been using the LUXE BIDET NEO 320 Plus for a bit now, and it has made a big difference in my bathroom routine. Being able to adjust the water temperature is a huge plus and makes the whole experience much more comfortable, especially on colder days.Installation was straightforward and the unit feels solid once in place. The controls are simple and intuitive, and switching between different settings is easy even for guests who haven’t used a bidet before.The spray alignment is slightly off out of the box, but it’s nothing a quick wiggle or small adjustment can’t fix, and once you dial it in, it works reliably. This minor quirk doesn’t outweigh the comfort and cleanliness it provides.Overall, I’m very happy with the LUXE BIDET NEO 320 Plus and would definitely recommend it to anyone looking for an affordable upgrade with adjustable water temperature and easy everyday use.

Tushy was the first bidet attachment brand that I was introduced to so I immediately bought one for myself. I wanted warm/hot water so I got the Spa model. The #1 reason I’d choose Tushy brand again is because how easy, quick and LEAK FREE the installation was, as I’ve now installed 3 of them. I looked at other brands after I installed my Tushy and I saw that Luxe was very popular and half the price so I ordered one, even though I live by the mantra, “You get what you pay for.” I also ignored that customers noted leakage as a con for the Luxe brand since I had no issues installing 3 Tushy’s. I should’ve stuck to my mantra and heeded other customers’ advice. Installation was a pain! The Luxe NEO 320 Plus leaked from every single connection at one point or another during the installation. Granted, I didn’t realize there was Plumber’s tape included but in my defense, the video tutorials did not mention it at all. These bidet attachments are my first attempt at any kind of plumbing at all, like most of us, I’m assuming. In contrast to Tushy, where it was just one clear and easy to understand video that included all of the info, unlike Luxe’s multiple short videos that just aren’t as user friendly when you have to keep scrolling down to start the next extremely short video. My issue is that I shouldn’t have to read every form of instructions (video, written) to get the all of the installation info. I almost gave up on the Luxe as it was taking such a long time to fix the leaks, some even persisted after I used the Plumber’s tape. I found that with the Luxe, you had to over tighten everything to stop the leaks, which feels like a bad design. The Tushy was mainly hand tightened. Just a couple spots required an adjustable wrench. Big difference. All that said, I think I like the Luxe better after installation, but I wouldn’t go through that terrible installation process again, so the Tushy wins. Tushy Spa 3.0 pros: easy install, nozzle adjuster so you can target front to back. Tushy Spa 3.0 cons: water feels just warm with knob turned all the way to the right. I did find that you can get much warmer to hot water by turning the knob past its set end point. That could damage the knob eventually though. Since the knobs are round, they become slippery if your hands are wet. The water spray is narrower than Luxe’s, not a huge deal, but Luxe’s feels gentler and I like the slightly wider spray. The nozzle adjuster barely moves on the Spa model. Maybe 1/4 of an inch when their website says it should move a 1/2 inch. That means you may have to do a little more leaning and adjusting on the toilet seat to get the spray where you want it. Probably not a huge deal but the nozzle adjuster on the Classic model moves a lot more than a 1/2 inch. I messaged Tushy about this on their website and included a video but they haven't replied to me. Interesting since they like to mention their excellent customer service. Edit: Tushy got back to me and offered to replace my bidet since the nozzle adjuster did not move as much as it should. I had already installed it so I just kept it. I couldn’t get my quick release toilet seat to lock in place for some reason. The Classic model worked with another quick release toilet seat though. I didn’t troubleshoot the Spa issue with Tushy since I switched to Luxe. Luxe NEO 320 Plus pros: the controls are better than Tushy. They have levers instead of round knobs so it doesn’t matter if your hands are wet. Water actually gets quite hot when you turn the knob all the way. Wider and gentler spray. It has a hinged design where you don't have to completely remove your toilet seat, just loosen it a little. This hinged design also allows you to lift the attachment up to clean under it while most other bidet attachments are fixed and difficult to clean under. Luxe NEO 320 Plus cons: terrible installation process and video tutorial. Other differences between the 2 models: the Tushy Spa 3.0 has a single, uncovered, adjustable nozzle while the Luxe NEO 320 Plus has two fixed but covered nozzles, one for front cleaning and one for the back. I don’t know how much difference 1 or 2 nozzles will make in the long run. Maybe more issues due to having more moving parts. So far I haven’t had an issue with the fixed nozzles compared to an adjustable one. The covered nozzles are nice though, as they can get soiled. There are pros and cons for both but nothing is worth the long and difficult installation process of the Luxe bidet attachment so Tushy wins. Some people got it to install easily, sure, but keep reading reviews and you’ll see that a lot of people had the same experience installing the Luxe as I did. 3 installed Tushy’s with zero leaks and zero hassle and 1 Luxe installation with all the leaks. Tushy wins based on that. Edit: Luxe gave me a full refund for my bidet after they saw this review. I wasn’t expecting that but it was a nice customer service gesture that I appreciated. Thank you, Luxe.

Wrong fittings for South Africa. No way to connect to existing water source.. pity. Seems like good quality. Good packaging. Wrong fittings for our market.

Éste producto no trae los latiguillos de conexión de agua caliente y fria como dice en sus especificacion técnica. Crea un enorme problema ya que no son de 3/8” de pulgada

Je suis ravie de mon achat… Après plus de 4 semaines d’utilisation, j’en suis très satisfaite. Très bon produit, facile d’installation. Je le recommande sans aucune hésitation. D’ailleurs, un membre de ma famille va s’en procurer un prochainement ! C’est un produit indispensable pour notre hygiène personnelle. Celui-ci est mon deuxième achat. Le premier était d’une autre marque et comme il était plus épais et plus large sous le siège, il a fini par se fissurer à différents endroits, je perdais des morceaux et la rouille prenait dans les fissures après 2 ans d’utilisation. Ce nouveau bidet, j’aime beaucoup sa fixation en U U sous mon siège, il ne fait pas surélever celui-ci, donc, il devrait ne pas se briser ou se fissurer dans le temps. Les deux buses effectuent bien le travail, ils n’éclaboussent pas l’eau partout sous le siège ni à aucun autre endroit que là où il doit s’effectuer pour un bon nettoyage. Il est très facile également à nettoyer, seulement à le soulever et le nettoyage est fait ! Un bémol, la fixation (tuyau flexible fourni avec le bidet) pour relier l’eau froide de la toilette au bidet est beaucoup trop courte. J’ai acheté une rallonge de 6" avec une bague de joint et j’ai pu tout relier sans problème. J’espère qu’il pourra me servir pour quelques années. Je le recommande sans aucune hésitation !

j'ai un problème je ne trouve pas de raccord pour m'adapter a la tuyauterie de ma maison qui en 12/17

Couple of issues. I have one piece toilet. The brackets to be attached to the seat were far apart. Could only engate them in seat holding screws by twisting them around. Also caps of the brackets could not be put on as that will raise toilet seat too high in the front. We have cold and hot water supplies with standard sockets. Cold water attachment went on fine but we are still searching for hot water reducer socket for hot water connection to go on. Once we will find it we can use it. How it will work still needs to be seen.