There is a white gasket loose in box, probably belongs inside lock nut but it is sliced. Is it supposed to be? Called 888 phone, never answers.

If I remember correctly, it does go inside of the nut. As it tightens it shrinks closed rather than gapping as it tightens. Also please be sure you use the Teflon tape on the threads of the spicket coming out of the wall BEORE you hand tighten the nut.

At the connection points, are all the parts stainless steel?

That's what the instructions say, check instructions for that product.

How flexible is the hose?

It’s fine. More flexible than me. Best Shower System we’ve ever had. The water pressure is great.

I've had this model now for about 4 months but it starting leaking just after 2 1/2 months and getting worse. what do I do ?

did you use the teflon tape in the parts where the hoses connect to the shower head if not then try that I have had mine for over 6 months and no problems

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AquaCare As-Seen-On-TV High Pressure Handheld/Rain 50-mode 3-way Shower Head Combo with Adjustable Arm - Anti-clog Nozzles, Tub & Pet Power Wash, 6 ft. Stainless Steel Hose, All Chrome Finish

AquaCare As-Seen-On-TV High Pressure Handheld/Rain 50-mode 3-way Shower Head Combo with Adjustable Arm - Anti-clog Nozzles, Tub & Pet Power Wash, 6 ft. Stainless Steel Hose, All Chrome Finish

Product ID: 437105586

Details

Brand
Hotel Spa
Finish type
All-Chrome
Material
Acrylonitrile
Shape
Round
Style
High Pressure

💧8-setting hand shower + 6-setting rain head

🔧Adjustable arm for perfect reach & pressure

🛁72-inch stainless steel hose for max mobility

141618CFA

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Description

🚿 Elevate your daily rinse with precision power & pet-friendly versatility!

ANTI CLOG NOZZLE TECH - Enjoy consistent high pressure with no grime buildup—showerheads that stay flawless for years.
DUAL MODE POWER SHOWER - Switch seamlessly between 8-setting handheld and 6-setting rain shower for a spa-like experience every day.
ADJUSTABLE EXTENSION ARM - Customizable height and angle for ergonomic use and enhanced water flow precision without lifting a finger.
PRO GRADE TUB PET POWER WASH - Blast away soap scum or gently deep-clean pets with two powerful spray modes from up to 6 feet away.
EFFORTLESS TOOL FREE INSTALLATION - Get premium all-chrome style and functionality installed in minutes with no tools required—upgrade your bathroom instantly.

The AquaCare High Pressure Shower Head Combo features an 8-setting handheld and 6-setting rain shower with anti-clog nozzles for lasting water pressure. Its patented adjustable arm and easy-reach diverter enhance comfort and control. Equipped with a 72-inch stainless steel hose and dual-mode power wash, it’s perfect for showering, cleaning, and pet care. Designed in the USA with a premium all-chrome finish, it installs tool-free and offers superior hygiene protection for a modern, versatile shower upgrade.

Specifications

ASIN	B09FCY5JTJ
ASIN	B09FCY5JTJ
Brand Name	Hotel Spa
Color	All-Chrome
Customer Reviews	4.4 4.4 out of 5 stars (1,352)
Customer reviews	4.4 4.4 out of 5 stars (1,352)
Date First Available	1 January 2024
Efficiency	2.5 GPM
Finish Types	All-Chrome
Hose Length	72 Inches
Included Components	Rainfall Shower Head, Handheld Shower, 3-Way Diverter with Angle-Adjustable Bracket, 6 Ft Stainless Steel Shower Hose, Teflon Tape, Washers and Installation Guide, Warranty
Installation Type	Wall Mounted
Item Dimensions L x W	38.9L x 17.8W centimeters
Item Weight	1.45 kg
Item model number	5538
Manufacturer	Hotel Spa
Manufacturer	Hotel Spa
Manufacturer Part Number	5538
Material Type	Acrylonitrile Butadiene Styrene Stainless Steel
Model Number	5538
Number of Jets	1
Number of settings	6, 8
Other Special Features of the Product	Easy to Install, Tools Free Installation, Fits Any Standard Shower Arm, Limited Lifetime Warranty, Angle-Adjustable, Patented 3-way Water Diverter with Angle-Adjustable Bracket, 6 Ft Stainless Steel Hose, Premium All Chrome Finish, Easy To Clean Rub Free Jets
Product Dimensions	38.86 x 17.78 x 16.26 cm; 1.45 kg
Setting Type	Rain
Shape	Round
Style Name	High Pressure Handheld / Rain 50-mode 3-way Shower Head Combo with Adjustable Arm
UPC	786696055387
Unit Count	1 Count

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TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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141618CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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Fantastic and great service. Shipping was faster than expected.

1 week ago

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