Tineco Corded Wet Dry Vacuum Steam Mop All-in-one, Hardwood Floor Cleaner Great for Sticky Messes, Floor ONE S5 Steam Smart for Hard Floors with Digital Display and Long Run Time

*Customer Service update* As promised here's my update regarding my experience with Tineco's customer service. Their Customer Service Reps are patient, attentive and very friendly. I've interacted with about 5 or 6 of them and each one of them made the experience pleasant. The best way to contact Tineco is through the chat feature on their website. Emails take on average 24 to 36hrs for a response. Phonecalls are tricky as well. I think some are located overseas so there is the timezone difference to consider when calling and when you do get a live person they recommend the chat. 🟩 The Chat Is very convenient and quick. They emailed me a return shipping label once I supplied proof of purchase, the serial number of the machine, a summation of what happened and pictures of the damage. I shipped back everything they requested and they shipped me a refurbished machine ( their refurbished machine tend to be machines returned though the machine has no defects). I was skeptical but once I received the replacement machine I was satisfied. 🟩Shipping + Cost Tineco provided a shipping label at no cost to me. The replacement was shipped once they received my machine NOT while mine was in transport as stated. Overall it took about 2.5 weeks to return and receive the replacement. 🟩Replacement Machine It functions well so far mechanically and has no noticeable defects, scratches etc. Perfect condition. 🟩Overall Tineco gets an A+ for customer service! They were friendly and helpful. They also checked with me via email and phonecall to make sure the machine met my satisfaction. **Original Review* I like my Tineco. It does exactly what it promises to do. Its light weight & takes up very little space. Its also easy use and clean. I use it on average 2 or 3x a week. I bought this version because it has a ( nice, very long) cord. I like to go over surfaces repeatedly and don't want to feel rushed because of the battery constraints of other models. I purchased this machine as gifts for family and finally bought one for myself Dec. 2023 since my family like their machines. 🔸️Cleaning Pros: This machine maneuvers easily. I love the steam clean feature. It picks up everything leaving my tiled floor sparkling. Its also wonderful on wood floors too. 🔸️Cleaning Cons: My only complaint is that I do have to clean corners by hand. This machine simply cannot reach those areas but there are newer models that can. Again I bought this model because of the cord. Its now Feb. 2025 and unfortunately just when I was about to use it, the base inexplicably just crumbled and the empty Dirty water tank fell off. The machine is still under warranty. I contacted Tineco and so far it seems promising. I will update my review in regards to my repair/ warranty experience once it's concluded.so far the customer service has been very nice.

This is the tool we had been missing! With lots of hardwood floors and 2 dogs we were constantly sweeping (fur and outdoor stuff) and mopping (paw prints). Cudos to Vacuum Wars for testing this out against dozens of other Aand recommending it over moser expensive options. It arrives in a single medium sized box and requires a few simple steps to assemble. Plug in the handle, remove some packing cardboard, then you’re ready to fill the water tank and get to work. It does require a bit of technique. I found that working backwards produced the best results, otherwise working forward resulted in my leaving footprints in the freshly washed floor. Key points about this that I really like: 1) doesn’t use any soap. Just add tap water to the tank, turn on and move the handle down and wait for the counter to get to 100. It takes about 1 min from cold to be working. 2) clean up afterward is really easy. Tip out the shockingly dirty water, rinse out the tank and pull off the plastic strainer to get rid of the larger chunks. Don’t forget to rinse the roller and roller cover. I found the the dog hair was sticking to these areas and would also get stuck in the connector between the roller and tank. That’s pretty easy to clean out though, although not really discussed in the short instructions. 3) comes with a second roller so you can swap out if you’re doing a marathon cleaning session 4) works ok on rough stone floors. We have slate tiles in the entry way and they are rough finished. Not ideal, but it works and is still better than a wet mop. The 1 thing I’m not thrilled with, but isn’t a deal breaker, is when you’re finished and turn off the unit, it tends to leave a dirty, wet streak where the roller contacts the floor. Easy to wipe with a paper towel, but just be aware this happens. Otherwise, it’s a great time saver and the floors are now consistently clean with not a lot of setup or clean up.

I am truly saddened by the outcome with my Tineco. I have always spoken very highly of Tineco to my family and friends and recommended the product to so many people. Several of them actually purchased a Tineco because of my recommendation. Unfortunately, my experience has now changed. My machine is no longer working properly, keeps saying clean water tank is empty when is not and also keeps saying to perform self cleaning at all times. I was told that my warranty has expired and that I would need to pay $109 for the repair. At this point, I honestly don't feel comfortable investing that much into a machine that has already developed a problem. I truly wanted to love this product, and I did for a long time. I chose Tineco because I believed I was investing in a high-quality, reliable product that would last. But it didn’t, I no longer recommend this product.

This steam cleaner is worth every penny. It cleans well and I when I see the steam, I'd like to believe that it's truly deep cleaning my kitchen tile. Set up to clean is easy and the best part about the vacuum steam mop is seeing the dirty water in the front container. I purchased the corded model and very happy that I did because not having to worry losing charge mid-clean.

What we love: •We are SUPER THANKFUL we went for the corded version as it will not quit until we are done —unlike the cordless version that has a short run and a long recharge time (more on this later) •The cable is really, really long so we do not even need an extension chord get to all our rooms •It cleans much, much better than your hand-mop •It ABSOLUTELY obliterates all the robotic vacuums currently in the market —we own several Roborock and Narwal Flow robot vacuums and neither comes close to this machine •Even if your floors looks clean, one pass with this machine will make you realize just how much dirt is left behind even from wet-hand-mopping (we have white floors, so we can really see the difference when the sunlight hits the floor while we steam-mop) •It glides beautifully on both, hardwood floors and tiles •The steam feature is what makes this thing SHINE, literally —stick on messes are no match for the steam! •The steam is ready to use within seconds —and it is easy to know when it is ready thanks to the LED color ring •The clean and dirty tanks are extremely easy to remove •The voice prompts are very convenient •The self-cleaning option is a very welcome addition —but when we go a step above by removing everything and hand drying before putting it away •We recently had some renovations involving sheet-rock (if you have ever dealt with that, you know how hard it is to get rid of that dust from your floors) after manually sweeping, we still saw dust. We sent the robotic vacuums ...and still saw some dust. Then, we used this machine with the steaming on and IT DID THE MIRACLE —Yes, no more sheet-rock dust on our floors! What a prospect buyer should know: •It requires that you place it on its base in order to self-clean so make sure you place the base in a convenient location •When using the steam, it goes through the clean water quickly —so you will need to refill the clean water tank quite often, but that is super easy to do •The cable is built really tough so it will not break easily —unless you are super rough with it, of course •This will (unfortunately) not fit behind the toilet seat due to its dimensions •Since it cannot lay flat you cannot (sadly) get it under low-profile furniture •If you are on the fence between the corded version and the cordless version, we strongly advice that you go for the corded version —not only because you are not constricted on the time you will be able to run it, but mainly because (as per the owner's manual) in the cordless version the battery warranty is really, really short, so if the battery goes bad, so does your entire machine with no warranty from the manufacturer After one year of owning this machine it is still running as it did the first day. Yes, it was pricey when we bought it, but it was money well-spent. We cannot wait until (hopefully) robotic vacuums integrate steam so that we can (finally) go hands-free. In the meantime, this workhorse will do. Yes, there is a new version of this item out there, but we strongly suggest that, if you are on a budget, you purchase this vacuum now that it is on sale for it will really pay off.

Love this thing! We found our house infested with fleas thanks to an infested vet office. That means vacuuming and ckeaning everything almost every day for weeks on end. We bought this to help us through. We used this on our entire house evety other day. The steam is great for our hardwood floors and tiles. We do our couple rooms with laminate without the steam. Our floors have had zero damage from it's use and our laminate is the old HD cheap stuff. It uses less water than anything else we've used before and yet, the water still comes out black. Our house feels so good after using it. We have an asthmatic cat and frangrance sensitive family members, so the fact it just uses water was the reason we bought it. No expensive bottles of cleaner to buy and no worrying about the smell. Been there, hated that. Cleaning the unit afterwards is pretty easy. It only takes a couple minutes. We empty the dirty water tank, fill the clean water tank, and push the button on top to start the self cleaning cycle. We run it 3 times. Then empty both tanks, rinse and wipe the dirty one, leeave both tanks open on a shelf nearby to dry out, put the roller and extra filter on the stand, wipe the roller area and call it done. If you take care of it and use it properly, it's excellent. It came with an extra roller and filter. Set up was easy, using it is kinda fun. I wish it had a light in the front, but other than that, I have no complaints. The cord is great because when you're doing a couple thousand feet of flooring, the last thing you want to do is stop and wait for recharging. The cord is long and I only need to move it a few times. It surprised me how far I could go. It goes right to the edge of my floors and under most furniture easily. With the steam, I know those edges are clean and the suction is powerful enough to do what it's supposed to do. I'm happy enough that the steamer has been made to work hard every other day and it just does what it's supposed to do. I'm happy using it. If it broke, I would buy another one tomorrow.

I did a lot of research before biting the bullet and purchasing this vacuum, it was my first "expensive" machine and I wanted to make sure I was getting a good product for the price I was paying. The thing that sold me on this particular model was 1. the reviews, I read reviews on EVERYTHING because if the majority of people hate it, odds are so will I, 2. the steam function, if you don't already use a steam mop this might not be a determining factor for you, but I have small dogs who love to eat off the floor or lick the floor if they find crumbs and I don't want them to be licking chemicals, if it's not good for us it's not good for them, plus steam picks up a lot more dirt that a cold wet mop in my opinion, and 3. The cord, while annoying sometimes, means I have unlimited cleaning time, and for a slow cleaner, this is essential. The vacuum is great, and does everything it says it will do, so here are some Cons for those of you considering this type of vacuum: - the cord, unless you get the cordless and then if your house is big and not sure if you’ll be able to use it in one go - you have to clean it out every time, take out the water but also WASH IT bc otherwise it will smell like crap (literally) - you can’t vacuum/mop under the bed or couch, if you tip it over the water will leak - if the floor is really dirty and full of hair you’ll have to keep taking it back to the base for the self cleaning mode - you have to keep refilling clean water and emptying dirty water tank (I do this 2-3 times when I’m cleaning) - you will have to replace the brush every few months, & the filter - ALSO it doesn’t get corners very well I personally am ok with these annoying things because it cleans really well, my mom says the floor feels much cleaner and you can literally see how dirty your floor was. I would never use it for “a quick clean” unless it was a big food and liquid mess because it can be a hassel. But I use it every week for a deep clean and love it. Hope this helps!

I’ve put this through its paces several times since buying it, and honestly, the results are pretty "meh." I’m stuck wondering if my floors are just too much for it to handle or if the machine simply isn't worth the high price tag. The Good • It does pick up some surface debris and "takes the garbage" as expected. The Bad • Streaky Mess: Instead of a sparkling finish, it tends to leave dirty spots and streaks behind once the floor dries. • Water Management Issues: If you use it for more than a quick pass, it starts leaving heavy, wet paths everywhere. It feels like it's just spreading the dirt around rather than lifting it. • Value for Money: For what I paid, I expected a much more efficient, professional-grade clean. Final Verdict: It’s a very "regular" performer. If you have light dust, it might be fine, but for a home that actually gets lived in, it struggles to keep up. I’m disappointed given the investment.

Deja los pisos muy limpios, sin rayas y residuos quimicos

Always keeping errors and asking to clean the roller and the dusty water tank

Excelente producto tuve un contratiempo que fue resuelto

Muy buen producto pero la caja llegó golpeada, abierta y el tanque de agua sucia roto

Llevo 2 semanas usándola y todos aquellos que quieran comprarla tengan cuidado. 1 no aspira las orillas de tu casa solo lo qué pasa por debajo de ella. 2 está bien pesada y es perfecta si es pequeño 3 se acaba muy rápido el agua y tienes que rellenar varias veces. Las cosas buenas aspira muy bien los líquidos muy útil por si tienes niños pequeños.