Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect (The Unreasonable Hospitality Collection)
Product ID: 430257777
⭐4.8/5 from 6,678 reviews
🏆#1 Hospitality & Leadership
📚NYT Bestseller #160
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Description
✨ Elevate Every Interaction: Give More, Expect More, Be More!
- AWARD WINNING INSPIRATION - Learn from the #1 Hospitality & Leadership bestseller that’s reshaping service culture.
- ENGAGING REAL WORLD STORIES - Absorb captivating narratives that blend entertainment with practical business wisdom.
- PROVEN CUSTOMER DELIGHT FORMULA - Master the 95/5 rule to strategically invest in unforgettable customer experiences.
- CROSS INDUSTRY HOSPITALITY SECRETS - Actionable principles that elevate client care beyond restaurants to any business.
- TRANSFORMATIVE LEADERSHIP INSIGHTS - Discover how radical reinvention turned a struggling restaurant into the world's best.
Unreasonable Hospitality by Will Guidara is a 2022 hardcover New York Times bestseller that reveals how extraordinary generosity and thoughtful service transformed Eleven Madison Park into the world's best restaurant. Blending inspiring leadership lessons with real-life stories, this top-ranked book (#1 in Hospitality & Leadership) offers actionable strategies for professionals seeking to revolutionize customer experience and business culture across industries.
Specifications
| Best Sellers Rank | #233 in Books ( See Top 100 in Books ) #1 in Hospitality, Travel & Tourism (Books) #1 in Workplace Culture (Books) #3 in Business Management (Books) |
| Customer Reviews | 4.8 4.8 out of 5 stars (7,122) |
| Dimensions | 6.26 x 0.98 x 9.25 inches |
| Edition | 1st |
| ISBN-10 | 0593418573 |
| ISBN-13 | 978-0593418574 |
| Item Weight | 1.03 pounds |
| Language | English |
| Part of series | The Unreasonable Hospitality Collection |
| Print length | 288 pages |
| Publication date | October 25, 2022 |
| Publisher | Optimism Press |
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