Onyx Orthopedic Office Chair | Patented SmartGRID seat | Adjustable Lumbar Support | Ergonomic Sitting Posture | High Back Chair | Work, Home, Study | Free Installation | Black

The chair is comfortable. Technician Prashant was very helpful and assembled the chair in 10 mins.

The chair feels very comfortable and premium to use. I ordered the black one as it looks more premium. The installation was delayed, but the installation guy was helpful and professional.

I’ve been using **The Sleep Company Onyx Orthopedic Office Chair** for a few weeks, and it’s been a great upgrade. The **SmartGRID technology** and **adjustable lumbar support** make long work hours much more comfortable, and the **high backrest** gives good neck and shoulder support. The **upright seating position** takes a little getting used to, but once you adjust, it feels very supportive. The **seat cushion** may seem a bit flimsy at first, yet it’s comfortable even for long sittings. The **armrests could use a bit more cushioning**, though they’re still functional and well-placed. Also, the **free assembly service arranged by Amazon** was smooth and quick. Overall, a **great ergonomic chair** with minor improvements needed but excellent comfort, support, and value for the price!

I brought this chair for my office work on Aug 2024. Its a comfortable chair especially for people with weak back. Everything was fine till last week when I got a lower back sprain. Upon further notice, I understood there was a problem with the chair where it was slanted to the left side. I did not notice this and worked normally which resulted in my lower back sprain. I contacted their support and they said they'll arrange a technician to check on the issue. The technician came the next day and confirmed the base of the seat is misaligned. He also informed that this will be covered under warranty. The company also notified that an update will be provided in 48 hours. Today I called their support to ask them about the update and they informed that the seat base is not covered under warranty and I need to pay another 1.5k for repairing it. For a chair which is more than 10k and with 3 years of warranty, I was not even expecting for something like this. My question is, the seat base where we sit is one of the imp areas of a chair, and if this is not covered under warranty, whats the point of having 3 years of warranty? Why are we even getting an ergonomic chair for this price? So everyone planning to get this chair, think twice before you make a purchase and clearly understand how the warranty claim is handled. If not, you'll feel cheated. A ticket has been raised again. If they don't replace this under warranty, I'll be proceeding with the last available option. Only due to this stupid warranty vows, giving this chair one star.

This office chair I snagged online has been a total game-changer for my workday. Seriously, it's so comfortable, I actually look forward to sitting down at my desk now. The lumbar support is just right, and the adjustable features let me dial in the perfect position. Plus, it looks pretty sharp in my home office setup. Definitely a solid purchase for anyone spending long hours seated.

Chair provides good seating comfort. Still have not full thigh coverage.

Good and economical chair.

The chair stays true to its claim of comfort and resting the spine with its patented smart grid cushion and S shaped back rest. However i am not happy with some of the components provided by sleep company. The head rest provided has several marks of wear and tear and the arm rest are of extremely low quality. Other than that rest of the components work flawlessly and I'm quite satisfied with the product. But the sleep company should address these concerns as they are not something you can ignore