RUGCEL WINCH 13500lb Waterproof Electric Truck Winch 12V Synthetic Rope Winch with Hawse Fairlead,Wired Handle and 2 Wireless Remote,for Trailer and Wrangler in Car Lift

This is my 3rd winch, and it's been my favorite. I haven't bought the high-end Warn winches because this is just mean for safety. I'm not intending to use it in normal off-roading. The first winch was a Quadratec Q9000, and then a Rugged Ridge Trekker 10k. The Rugged Ridge was awful. It never worked correctly, and the customer support was awful. I would send Rugged Ridge a video of the problem, and they would send some part where I was supposed to take apart and install. This winch came quick (2 days) and I loved it. I haven't had a chance to really stress it, so that will come this summer. But the winch was high quality and so were the components. Much better than my other winches.. Also, the instructions were far better than the other two. It's a full blown multi-page glossy instruction manual (8.5 x 11) with photos, etc. The manual control appears to be great quality and it locks into place. My only complaint is that the hook is shown to be red, and they sent black instead. The fairlead, rope, and remotes were all the correct color (red).

Looking to upgrade my old winch. Very happy I purchased this Rugcel winch. Installed Very easy, lifted the water soaked log i needed to move. Will buy again when I upgrade my tractor.

Very solid winch for the money

Seems to work well. Having trouble getting the wireless remotes to work. But seems decent other wise.

My husband got this winch for his new car hauler trailer. Works perfectly! Great buy!

I haven't used it yet, but it feels like high quality.

I don't know much about winches so I focus on budget options. This one already paid for it self with one tow company free incident. A must for those that like to play on the mud.

Just got a new winch. Should have learned the last time. The 20k winch is junk. No, worse than junk. Junk still has value. The thing is so slow that a newborn can walk faster. The thing cracked in two places either while being installed or during the first job. Picture attached. Many reviews point out that the included cover is not in the box. I found that to be the case also. They are aware of this, but choose to do nothing. The winch is a pain to put together. Most winches come with the control box already wire in. No reason not to. Wires are not long enough for a remote location. Has to be on top of the winch anyway. Release handle sticks. Do like the remote controls. Rope lasted less than a week. After 3 months of use, I realize it was a very bad purchase. Free spool doesn’t! Have to pull real hard, or hook to something and pull back with the vehicle. Or, use the motor to reel out. Motor is very noisy. Not a quality product. After 6 months, the reel slips regularly. Put a load on it and the gears jump, loosening the line. Remote operation is inconsistent at best.

Winch not working, contacted vendor for support, no response. Suspect the solenoid pack is broken. When trying to operate winch, cables get very hot fast. Update, winch is fine. I had hooked up the wires wrong. Support assisted promptly and issue was resolved.

Bought this to get me out of really sticky situations that I hopefully will never get myself into. The winch itself has a great finish, the rope appears of good quality. The fact it comes with 2 wireless remotes and one wired gives you tons of redundancy in controls. The wires to connect to the battery are heavy gauge and durable with quality connectors. The mechanism to decouple the winch is solid and easy to use. I can't comment on its capability since that sticky situation hasn't happened yet but I have faith it will work as intended

Je l’ai installer sur mon jeep rubicon et il fait bien la job je l’ai utilisé 4 fois il va très bien

Use this winch on my car hauling trailer so it is for short durations and not very often. Works great but the remote needed the batteries changed almost immediately. The nylon rope doesn't kink like the metal ones can but if it gets stressed over a roller that doesn't roll smoothly the rope will smear. Otherwise it has performed well.

use in my racecar trailer, works fine