Does this headset Compatible with Genesis pure cloud?

Yes, you will be able to listen and talk through calls without issues. As for Remote Call Control to answer/end/mute calls directly from the headset, it will depend on the version of the softphone. In this case, RCC will work with Genesys PureCloud while having the Plantronics hub installed (available on our Poly site under support). For more details on the required setup, please access our Headset Supported Softphones article available on our website. If you have any additional concerns, please do not hesitate to contact our Customer Care Team at 800-985-9815

Am I able connect to my Macbook bluetooth without plugging in the adapter? And if so, does that impact the audio quality?

I've used the headset with two different MacBook Pro's -- An early 2015 Pro and a 2021 model. Seems to work fine with both, no degradation in audio quality. I also used with with a Windows 10 box and cell phone (work and home). Only issue I do notice is that it will sometimes connect to multiple systems. When it connect to the phone as well as one of my computers, the phone mutes it. Took me a little while to figure out why I wasn't getting audio in/out.

Will the headset work with the plantronics 203079-01 base? My older headset broke and I wanted to just buy the new headset and use the old base.

Hi, yes, the charging stand with part number 203079-01 is compatible with both Poly Voyager Focus 2 as well as Voyager 4320 UC.

Will the usb-c adapter work on an ipad pro?

No, the USB-c works with Windows or Mac OS.

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Poly - Voyager 4320 UC Wireless Headset (Plantronics) - Headphones with Boom Mic - Connect to PC/Mac via USB-A Bluetooth Adapter, Cell Phone via Bluetooth - Works with Teams, Zoom & More | Boom Mic, Connect to PC/Mac via USB-A Bluetooth Adapter, Cell Phone via Bluetooth, Works with Teams

Product ID: 395660915

Details

Brand
PLT
Color
Black
Ear Placement
Over Ear
Form Factor
Over Ear
Impedance
32 ohm

🎤Dual-mic noise canceling

🎧24h wireless talk time

📶50m Bluetooth range

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Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🎧 Stay connected, stay ahead — the Voyager 4320 UC is your wireless workday wingman!

FREEDOM TO MOVE - Roam up to 50 meters without losing connection—perfect for dynamic hybrid workdays.
UNMATCHED ALL DAY COMFORT - Lightweight design with padded headband keeps you focused from morning meetings to late calls.
CRYSTAL CLEAR CONVERSATIONS - Dual-mic Acoustic Fence tech blocks background noise so your voice always stands out.
FAST CHARGING LONG LASTING - Get up to 24 hours of talk time with just 1.6 hours of charging—stay powered through your busiest days.
SEAMLESS MULTI DEVICE CONNECTIVITY - Effortlessly switch between PC/Mac via BT700 USB-A adapter and mobile with Bluetooth 5.2.

The Poly Voyager 4320 UC is a professional-grade wireless stereo headset designed for hybrid workers. Featuring dual-mic noise-canceling Acoustic Fence technology, it delivers crystal-clear calls by blocking background noise. Connect seamlessly to PCs and Macs via the included BT700 USB-A Bluetooth adapter or directly to mobile devices with Bluetooth 5.2. Enjoy up to 24 hours of wireless talk time, a 50-meter Bluetooth range, and all-day comfort with a lightweight, padded headband. Compatible with Teams, Zoom, and more, it’s the ultimate affordable solution for productive, on-the-go communication.

Specifications

ASIN	B09BBTCTMM
Additional Features	Fast Charging
Age Range Description	Adult
Antenna Location	Calling, Office Meetings
Audio Driver Type	Dynamic Driver
Battery Average Life	24 hour
Battery Charge Time	1.6 hour
Best Sellers Rank	#428 in On-Ear Headphones #524 in Computer Headsets
Bluetooth Range	50 meters
Bluetooth Version	5.2
Brand Name	PLT
Built-In Media	Cable, Charging Station
Cable Features	Without Cable
Carrying Case Color	black
Carrying Case Material	Plastic
Color	Black
Compatible Devices	Laptops, Desktops, Cellphones
Connectivity Technology	Bluetooth 5.2, USB
Control Method	Touch
Control Type	Media Control
Controller Type	Bluetooth, USB
Customer Package Type	FFP
Customer Reviews	3.9 3.9 out of 5 stars (172)
EU Spare Part Availability Duration	1 years
Earpiece Shape	Angular; Over Ear
Enclosure Material	Polyurethane (PU) Metal
Frequency Range	20 Hz - 20,000 Hz
Frequency Response	20 KHz
Global Trade Identification Number	00197029504548
Headphone Folding Features	Over Ear
Headphone Jack	USB
Headphones Ear Placement	Over Ear
Impedance	32 ohm
Item Weight	162 g
Manufacturer	Poly
Model Name	VOYAGER 4320 UC V4320 C
Model Number	218475-01
Noise Control	Sound Isolation
Number of Items	1
Series Number	4300
Specific Uses For Product	Home
Style Name	Headset
Subject Character	no subject character
Theme	No theme
UPC	017229174283 197029504548
Unit Count	1 Count
Warranty Description	2 year manufacturer
Water Resistance Level	Not Water Resistant
Wireless Technology	Bluetooth

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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180169CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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