Troubleshooting steps for a scale that won't turn on

*Replace batteries with reliable brand, replace entire set at once-don't mix old and new *Install batteries-don't mix up positive and negative poles *Check for rust in battery compartment, clean before trying again *Ensure all connections are secure

Precautions for product use

*If the screen displays "LO," please replace battery within 3 days *Remove batteries if not in use for a long time *It isn‘t advised to keep the scale in an extremely humid environment for a long time *The minimum weight to wake up the scale is 5-7kg

To ensure accurate weight measurement

Place scale on a flat/hard surface Check scale legs/pads for obstructions or damage that affect balance Keep your weight centered directly above the scale as much as possible Wait for auto-shutoff(about15 sec)before measuring again Avoid moving scale

1.Reset the scale by removing one battery for 5 seconds and reinserting it back into the battery compartment 2.Step on the scale with one foot until the scale display lights up. Then step off and wait for the screen to display “CAL”

Can't connect to bluetooth / Not syncing with the App

1.Open the app. Under the "Home" section, select the top right "+", select "Body Fat Scale/Weight Scale" 2.Step one foot on the scale surface to wake it up. When the scale model number shows up (begins with "ES/R-A"), click the "+" next to it

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Smart Scale for Body Weight, BMI & Body Fat, 13 Metrics, Elis 1 | Bathroom Digital Bluetooth Scale with 400lbs Capacity, Syncs with Fitness Apps, Accurate for Weight Loss, Fitness, Home Use

Product ID: 39358876

Details

Brand
RENPHO
Color
Black
Display Type
LED
Recommended Uses For Product
Adults Animals
Special Feature
Auto Shut Off

📊13 body metrics tracked

📱Bluetooth sync with top fitness apps

🔋400 lbs capacity & 0.2 lb precision

66238CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

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Description

📈 Elevate your wellness game—because your health deserves the smart edge!

PRECISION YOU CAN TRUST - Advanced sensors and tempered glass deliver ultra-accurate readings in 0.2 lb increments.
SEAMLESS APP INTEGRATION - Effortlessly sync data with Apple Health, Fitbit, Samsung Health, and RENPHO’s own app.
FAMILY FRIENDLY INCLUSIVE - Supports unlimited users plus Baby Mode for infants and pets—health tracking for everyone.
COMPREHENSIVE HEALTH INSIGHTS - Track 13 essential body metrics beyond just weight for a full health snapshot.
TRUSTED BY MILLIONS WORLDWIDE - Join over 20 million users and top media endorsements for professional-grade accuracy.

The RENPHO Smart Scale is a sleek, Bluetooth-enabled digital scale that measures 13 key body metrics including weight, BMI, and body fat with professional accuracy. Supporting up to 400 lbs and syncing seamlessly with major fitness apps, it empowers users and families to track progress and stay motivated through a comprehensive health ecosystem.

Specifications

ASIN	B01N1UX8RW
Battery Type	Disposable AAA
Best Sellers Rank	#1,005 in Health & Household ( See Top 100 in Health & Household ) #2 in Digital Bathroom Scales
Brand Name	RENPHO
Color	Black
Customer Reviews	4.6 4.6 out of 5 stars (337,042)
Display Type	LED
EU Spare Part Availability Duration	1 years
Form Factor	Modern
Global Trade Identification Number	00768390264852, 04897122200014
Included Components	1 x Renpho digital bathroom scale, 1 x User Manual, 2 x AAA Batteries
Item Weight	1.25 kg
Manufacturer	Renpho
Material Type	Tempered Glass
Measurement Type	Digital
Model	ES-CS20M
Part Number	ES-CS20M
Readout Accuracy	3.2 ounces
Recommended Uses For Product	Adults, Animals, Fitness, Weight loss
Room Type	Bathroom
Special Features	Auto Shut Off, Backlit Display, Body Fat, Bone Mass, Precision Balanced
UPC	768390264852 768390265019 601549422355
Unit Count	1 Count
Weigh Scale Type	Floor Scale
Weight Capacity Maximum	180 kg

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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66238CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

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