How do I fix the strap?it came packaged wierd and the strap is bent and has dents

The strap was bent on my bag also but it will straighten out. Put something like a can of coke in the bag (just anything a little heavy), and hang the bag by the strap. After a day or so, the strap will straighten right out.

I want to return this bag, but it will not give me the option to return it. How can I go about returning it?

IF YOU HAVE AMAZON PRIME, GO TO THE NEAREST DROP OFF PLACE/UPS AND THEN YOU LOG INTO YOUR ACCOUNT ON YOUR SMART PHONE.THE CLERK THEN SCANS THE ITEM'S INFORMATION AND PRINT OUT A RETURN SHIPPING LABEL FOR A FEW DOLLARS. THEN THE PACKAGE. IS RETURNED BACK TO AMAZON

what is the strap length?

THE STRAP LENGTH IS 8 IN, AND IS JUST LONG ENOUGH TO CARRY OVER YOUR SHOULDER AND IT SITS ABOVE THE WAIST ON MYSELF AT 5 FT 5 IN, 128 LBS-[ I WEAR SM-MED LADYS PANTS WITH SLENDER WAIST] -JUST TO GIVE YOU AN IDEA HOW THE PURSE CARRIES ON AN AVERAGE SIZE WOMAN. PURSE IS PERFECT FOR A YOUNG GIRL/TEENAGER OR YOUNG WOMAN.

Cyhtwsdj Shoulder Bags For Women Cute Hobo Tote Handbag Mini

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Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

👜 Carry Confidence, Catch Eyes.

SPACIOUS YET COMPACT - Generous 270 cubic inches capacity fits all your essentials—wallet, phone, cosmetics—without the bulk.
DURABLE LUXE HARDWARE - Smooth metal zipper and high-quality fittings ensure long-lasting style and security for your valuables.
VEGAN CONSCIOUS CHIC - Crafted from premium faux leather and polyester lining, perfect for the eco-aware fashionista.
VERSATILE STYLE STATEMENT - Transforms seamlessly from office tote to evening clutch—your go-to bag for every occasion and outfit.
EFFORTLESS EVERYDAY ELEGANCE - Sleek hobo silhouette blends retro charm with modern minimalism for a standout look at work or weekend brunch.

The CYHTWSDJ Shoulder Bag is a stylish, vegan-friendly hobo tote crafted from high-quality PU leather with a smooth metal zipper. Measuring 10.2 x 6.7 x 3.9 inches, it offers ample space with multiple pockets to organize essentials securely. Lightweight and durable, this versatile bag suits professional and casual settings alike, making it a must-have accessory for millennial women who value fashion, function, and sustainability.

Specifications

ASIN	B099DWMNCZ
ASIN	B099DWMNCZ
Age Range Description	Adult
Apparel Fabric Stretch	No Stretch
Apparel Fabric Weight Class	Lightweight
Best Sellers Rank	235,227 in Fashion ( See Top 100 in Fashion ) 1,082 in Women's Hobos & Shoulder Bags
Brand	CYHTWSDJ
Capacity	270.18 cubic inches
Closure Type	Zipper
Colour	White
Compatible Device Size Maximum	10 Inches
Country Of Origin	China
Country of origin	China
Customer Reviews	4.4 4.4 out of 5 stars (2,693)
Customer reviews	4.4 4.4 out of 5 stars (2,693)
Date First Available	16 July 2021
Department	Women's
Fabric Type	Polyester
Fit to Size Sentiment	Small
Frame Color	White
Garment Size Country	Great Britain
Global Trade Identification Number	00755291207217
Handbag Silhouette	Hobo
Handle Type	Shoulder strap
Import Designation	Made in the USA or Imported
Included Components	Tote Bag
Inner Material Type	Polyester
Item Dimensions	25.9 x 19.8 x 17 centimetres
Item Shape	crescent" or "half-moon
Item Type Name	Hobo Tote Handbag
Item Weight	0.13 Kilograms
Lining Description	Polyurethane
Manufacturer Warranty Description	no warranty
Material Features	Vegan
Material Type	Faux Leather, Polyester
Model Name	Yxb
Number Of Pockets	2
Number of Compartments	1
Number of Handles	1
Number of Items	1
Number of Sections	1
Occasion Type	Birthday
Outer Material Type	Polyurethane
Pattern	Solid
Pocket Description	Slash pocket or similar general bag
Product Care Instructions	Dry clean and avoid direct contact with strong liquids or chemicals.
Product Dimensions	25.91 x 19.81 x 17.02 cm; 127 g
Season	occasion
Shoulder to Bottom Hem Length	6.7 Inches
Size	L
Sleeping Bag Filling Material	Polyester
Strap Color	White
Strap Type	Shoulder
Style Name	Retro
Target Audience	Girls, Women
UPC	755291207217
Unit Count	1.0 count
Warranty Type	No Warranty
Zippered Compartment Count	1

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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