My cat is 17 pounds and the other is 8 pounds. Is the outdoor megakit able to support by 17 pound cat?

Yes, this will support your 17 lb cat.

i lost my directions Is there anyway I can get them emailed to me?

Yes, please email us (manufacturer) direct at info@sportpet.com :)

Can we get extra poles and connections to help stabilize the condo?

I think you should get the manufacture email and ask them or phone number.

Where can I buy the tunnels?

Good question, the sellers aren't very helpful in finding them but they do go on about how wonderful they are. I believe the best way to get the tunnels is to scroll down to the section that shows what others have purchased with the kit, it shows the tunnels and play pen. I personally don't need the tunnels but I was wondering the same thing. I searched the store I bought the kit from and they don't appear to carry it so I assumed that the suggested pieces will fit. If you decide to try one, please let everyone know if it connects or not. If it doesn't, there is a 30-day return policy. Hope this helps and good luck.

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Kitty City Outdoor Catio Furniture and Play Kits for Cats, Outdoor Mega Kit

Product ID: 385657285

Details

Breed Recommendation
All Breed
Material
Nylon
Product Dimensions
47.25"L x 33"W
Recommended Uses For Product
indoor outdoor
Specific Uses For Product
Active

🏠3-level multi-cubby design

🔗Expandable with tunnels

🌬️Breathable nylon mesh

381534CFA

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Description

🐾 Elevate your cat’s outdoor adventure with style and space!

FRESH AIR FULL VIEW - Durable nylon mesh lets your cats breathe easy and keeps them visible during playtime.
CUSTOMIZABLE HIDEOUTS - Rearrangeable cubby cubes create endless cozy nooks for naps and hide-and-seek.
BUILD YOUR CAT KINGDOM - Modular design lets you connect tunnels and other kits for an ever-expanding feline playground.
ROOM FOR THE WHOLE CREW - Spacious 47x33x47 inch footprint supports multi-cat households without crowding.
EASY ACCESS EFFORTLESS CARE - Large zippered side door and top panel make entry and cleaning a breeze.

The Kitty City Outdoor Mega Kit is a lightweight, durable nylon mesh catio measuring 47.25"L x 33"W x 46.75"H, designed for indoor and outdoor use. Featuring three levels of rearrangeable cubby cubes, it offers ample space for multiple cats to play, hide, and rest. Its breathable mesh ensures fresh air and visibility, while large zippered doors provide easy access and cleaning. The kit is expandable with tunnels and additional playsets, making it perfect for creating a customizable, secure outdoor playground for your feline friends.

Specifications

ASIN	B09LNJ1LJZ
ASIN	B09LNJ1LJZ
Age Range Description	All Life Stages
Best Sellers Rank	#5,035 in Pet Supplies ( See Top 100 in Pet Supplies ) #2 in Cat Houses & Condos
Brand Name	Kitty City
Breed Recommendation	All Breed Sizes
Color	OUTDOOR MEGA KIT
Customer Reviews	4.2 4.2 out of 5 stars (2,671)
Date First Available	November 11, 2021
Department	PETS
Dog Breed Size	All, Medium, Small
Included Components	Outdoor Mega Kit
Item Dimensions L x W x H	47.25"L x 33"W x 46.75"H
Item Type Name	Cat Furniture
Item Weight	11.8 pounds
Item model number	CM-10172
Manufacturer	SportPet Designs, LLC.
Manufacturer	SportPet Designs, LLC.
Manufacturer Part Number	CM-10172
Material Type	Nylon
Model Name	Kitty City OUTDOOR MEGA KIT
Model Number	CM-10172
Mounting Type	Door Mount
Number of Items	1
Number of Levels	3
Number of Packs	1
Other Special Features of the Product	Durable, Lightweight, Portable
Pet Type	Cat
Product Care Instructions	Hand Wash Only
Product Dimensions	33 x 47.25 x 46.75 inches; 11.8 pounds
Recommended Uses For Product	indoor,outdoor
Specific Uses For Product	Active
Style	Outdoor Mega Kit
Target Species	Cat
UPC	083985101726
Unit Count	11.8 Pounds
Warranty Description	6 Months

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

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Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

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381534CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

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