The Grout Pen I received has a dry white tip, is it broken or did I receive the wrong colour?

Tips need to be primed before use, all brand-new Grout Pens have a dry white tip until they are activated.

The tip of my Grout Pen fell out or is worn down, is my pen broken?

Tips are designed to be removable so when a tip becomes worn or damaged it can be taken out and flipped over. If the tip falls out do not worry, simply put it back in and keep working.

Do I need to press down hard while moving the pen along the grout lines?

Pressing hard will damage the tip. It's better to prime the pen by pressing up and down until the ink flows to the tip. Once the tip is fully saturated, lightly move the pen across the grout line.

The colour of the pen cap is not exactly the colour I want

The Grout Pen colour chart is a good representation, please keep in mind that computer screens can display slightly different colour spectrums, it is recommended to do a small test area first if you are not sure about the colour.

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Twin Pack (IVORY) Grout Pen - Designed for restoring tile grout in bathrooms & kitchens

Product ID: 380310740

Details

Brand
RAINBOW CHALK
Item dimensions L x W x H
9.5 x 1.4 x 19
Item weight
25 Grams
Material
Water Based
Style
Cover Up

💧Water resistant & durable finish

🖊️2 pens cover 120m grout lines

🛡️Anti-bacterial mould prevention

17138CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Description

✨ Refresh your tiles, reclaim your space 🏡

DUAL PEN POWER - Two pens in one pack cover up to 120 meters of 2mm grout lines—max efficiency, minimal fuss.
SAFE STYLISH - Water-based, water-resistant formula in elegant ivory—perfect for kitchens and bathrooms.
PRECISION TIP DESIGN - Removable, reversible tips ensure smooth application and long-lasting use.
MOULD RESISTANT FORMULA - Built-in anti-bacterial agents keep grout fresh and prevent mould from returning.
EFFORTLESS GROUT REVIVAL - Restore and brighten grout lines in minutes without professional help.

The Twin Pack (IVORY) Grout Pen by Rainbow Chalk Markers Ltd offers a professional-grade, water-resistant solution to restore and recolor tile grout lines up to 120 meters. Featuring anti-bacterial agents to prevent mould, removable reversible tips for precision, and a safe water-based formula, this pen set is ideal for kitchens and bathrooms, delivering a clean, protected, and refreshed look with minimal effort.

Specifications

ASIN	B09GG8T2TT
Best Sellers Rank	22,622 in DIY & Tools ( See Top 100 in DIY & Tools ) 81 in Tile Grout
Brand	RAINBOW CHALK MARKERS LTD
Colour	Ivory
Compatible Material	Ceramic, Porcelain, Concrete
Country Of Origin	United Kingdom
Customer Reviews	4.2 4.2 out of 5 stars (726)
Included Components	Grout Pens
Item Dimensions	9.5 x 1.4 x 19 centimetres
Item Form	Pen
Item Weight	25 Grams
Manufacturer	Rainbow Chalk Markers Ltd
Manufacturer Part Number	GP81111/2
Material	Water Based
Model Number	GP81111/2
Number of Items	2
Number of Packs	2
Product Warranty	30 days
Style Name	Cover Up
Surface Recommendation	Tile
Unit Count	1.0 count
Water Resistance Level	Water Resistant

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

17138CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

View all Trustpilot reviews