How do I return to the company? A seam split and it leaks. It has a one year warranty

I brought the mattress little over a year ago. If has a one year warranty. BAMM. What one year three weeks starts leaking. I was told by Amazon you would replace it. Any suggestions how you want the old back. Trash it? Box it up and you take it. You give me my money back and I buy a new one? What? My apologies it was three months later. Still Amazon said they would replace it some how.

how do we patch a tiny hole in the flocked side of the mattress??

I used GEL superglue, because it's thick, and doesn't run into the hole. Blow up the air mattress, put on a glob of the glue, then patch with a piece of duct tape. be sure there is glue under most of the duct tape. You don't need a giant patch - I patched a quarter inch nick five years ago and my duct tape piece is only about an inch square. A little patch can move with the mattress; a large patch might crack. Our mattress gets a lot of use, and that little patch has never failed.

Do you have a king size?

Hello, we do not at this time. We are releasing a twin and are looking to release a King size in Q1 of 2018. Our Queen is one of the larger queens we have seen in the market.

I ordered the California King because it was rated for 800lbs capacity according to advertisement but says 600lbs on the box which is it?

I would use the box weight. I purchased the queen size a year ago and have slept comfortably on it every night. I inflated after 4 months and just recently inflated again. Love it

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King Koil 16" Queen Air Mattress with Built-in High-Speed Pump - CNN Underscored Top Pick, Sleeps Like a Real Bed, Inflates in 2 Minutes, 600 lb Capacity for Guests, Camping, Home, 1-Year Warranty

Product ID: 378835024

Details

Brand
King Koil
Color
Black
Included Components
Built in Wired
Item Weight
18.1 Pounds
Material
Polyvinyl
Product Dimensions
80"L x 60"W x

💪Supports up to 600 lbs

⏱️Inflates in 2 minutes

🛏️16-inch raised height for real bed feel

581620CFA

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Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🛏️ Sleep Elevated, Anywhere, Anytime — Don’t Miss Out on the Ultimate Air Mattress Upgrade!

RAPID SETUP ZERO WAIT - Built-in high-speed pump inflates in just 120 seconds—get comfy faster than ever.
TRAVEL READY COMPACT - Deflates quickly and packs small, perfect for spontaneous trips or surprise visitors.
CONFIDENCE IN EVERY SLEEP - Backed by a 1-year warranty and trusted by over 1 million sleepers worldwide.
ELEVATED GUEST EXPERIENCE - 16-inch height lets guests step up, not down—luxury air mattress that feels like home.
UNMATCHED SUPPORT COMFORT - Patented coil-beam design endorsed by chiropractors ensures firm, sag-free sleep all night.

The King Koil 16" Queen Air Mattress combines patented coil-beam construction with a built-in high-speed pump to deliver a firm, sag-free sleep surface that inflates in just 2 minutes. Supporting up to 600 lbs and standing 16 inches tall, it offers a real bed feel endorsed by chiropractors. Perfect for home or travel, it deflates compactly and comes with a 1-year warranty, trusted by over a million users.

Specifications

ASIN	B0957TQ3MP
Additional Features	Built-In Pump
Best Sellers Rank	#8,121 in Sports & Outdoors ( See Top 100 in Sports & Outdoors ) #27 in Camping Air Mattresses #45 in Air Mattresses
Brand	King Koil
Brand Name	King Koil
Capacity	600 Pounds
Color	Black
Construction Type	Coil Beam
Cover Material	Soft, comfortable fabric
Customer Reviews	4.3 out of 5 stars 3,482 Reviews
Fill Material	Air
Global Trade Identification Number	00817442020820
Included Components	Built in Wired Pump, Carry Bag, Pump, Repair Patch
Item Depth	16 inches
Item Dimensions	80 x 60 x 16 inches
Item Dimensions L x W x Thickness	80"L x 60"W x 16"Th
Item Display Dimensions	80 x 60 x 16 inches
Item Firmness Description	Adjustable Firmness For Maximum Comfort
Item Type Name	Air Mattress
Item Weight	18.1 Pounds
Manufacturer	King Koil
Manufacturer Part Number	KK16C2BK29316
Manufacturer Warranty Description	All king koil air mattresses come with a 1-year manufacturer warranty.
Material	Polyvinyl Chloride (PVC)
Material Type	Polyvinyl Chloride (PVC)
Mattress Comfort Layer Material	Comfort Foam
Model Name	King Koil Air Mattress
Model Number	KK16C2BK29316
Number of Items	1
Number of Layers	3
Product Benefits	water resistant
Product Care Instructions	Spot Clean
Product Dimensions	80"L x 60"W x 16"Th
Shape	rectangular prism
Size	Queen
Special Feature	Built-In Pump
Specific Uses For Product	Bed
Target Audience	Adult, Kid
Top Material Type	Comfort Flocked Pillow Top
UPC	817442020820
Unit Count	1.0 Count
Water Resistance Level	Water Resistant
Weight Capacity Maximum	600 Pounds

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