US adaptor for the Drinkwell water fountain

Thank you for your question, Linda! This replacement pump will also include the power adapter as well, and is designed for use with US/Canadian power outlets.

I have a drinkwell platinum. Mine still works but it on flows at a trickle. Whats wrong with it?

1) I would make sure the flow control handle is all the way to the right for maximum flow. 2) I would clean the strainer in front of the pump inlet. 3) I would disassemble and clean the pump to make sure the pump inlet is clean from cat hair and other dirty particles. If the flow is still a trickle, there could be something wrong with the pump itself, in which case it needs replacement. I have attached the youtube address to a short video showing how to clean the unit. https://www.youtube.com/watch?v=_F0Z1LxXbH8

I need the adaptor for drinkwell platinum. can i get it by buying this pump?

Go on Amazon and go to the area they sell the Drinkwell Platinum. You can find the number of replacement parts, where the sell it on their site. I needed the pump for the Drinkwell, and they had it. That is what I needed. Bough it, replaced the bad pump, and it is still working. This was a couple of months ago. Hope I was able to help.

can I buy a replacement debris trap, the one that fits around the neck of the pump?

Thank you for this question! The part number for the pre-filters that are placed around the pump are PAC00-13110.

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

PetSafe Drinkwell Platinum Dog and Cat Water Fountain Replacement Pump | Submersible Pump for Quiet Operation, Compatible with Drinkwell Platinum and Platinum LED Fountains

PetSafe Drinkwell Platinum Dog and Cat Water Fountain Replacement Pump | Submersible Pump for Quiet Operation, Compatible with Drinkwell Platinum and Platinum LED Fountains

Product ID: 377536764

Details

Brand
PetSafe
Colour
Black
Material
Plastic
Product dimensions
8.6L x 13.5W x
Style
Submersible

🔇Quiet submersible pump

🔌5.5 ft power cord

♻️Easy to clean & maintain

54459CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Description

💧 Keep your pet’s hydration flowing—quietly, reliably, effortlessly.

BACKUP READY ALWAYS - Keep a spare pump handy to avoid downtime during cleaning or maintenance.
EXTENDED REACH POWER - Generous 5.5 ft cord lets you place the fountain exactly where your pet loves it.
SEAMLESS COMPATIBILITY - Specifically engineered for PetSafe Drinkwell Platinum fountains—no guesswork needed.
TRUSTED PET SAFE QUALITY - Backed by nearly 30 years of innovation and U.S.-based expert customer support.
WHISPER QUIET HYDRATION - Submersible design ensures peaceful water flow, perfect for calm pet environments.

The PetSafe Drinkwell Platinum Replacement Pump is a submersible, quiet-operating pump designed exclusively for PetSafe Drinkwell Platinum fountains. Featuring a 5.5 ft power cord and easy maintenance, it serves as a reliable replacement or backup to ensure your pet’s water fountain runs smoothly. Supported by PetSafe’s 30-year legacy and U.S.-based customer care, this pump guarantees consistent hydration for your furry friends.

Specifications

ASIN	B076Z9J7NT
Best Sellers Rank	#36,055 in Pet Supplies ( See Top 100 in Pet Supplies ) #48 in Dog Fountains
Brand	PetSafe
Brand Name	PetSafe
Color	Black
Colour	Black
Customer Reviews	4.6 out of 5 stars 5,693 Reviews
Global Trade Identification Number	00729849132047
Item Dimensions L x W x H	8.6L x 13.5W x 6.2H centimeters
Item Type Name	PetSafe Replacement Pump
Item Weight	299 Grams
Manufacturer	Radio Systems Corporation
Manufacturer Part Number	PAC00-13204
Material	Plastic
Material Type	Plastic
Model Number	PL1700B plastic
Power Source	Corded Electric
Power source	Corded Electric
Product Style	Submersible
Product dimensions	8.6L x 13.5W x 6.2H centimeters
Specific Uses For Product	Home pet care, Long-term use
Style	Submersible
UPC	729849132047
Unit Count	1 Count
Voltage	12 Volts

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

54459CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

View all Trustpilot reviews