Does this product have a manufacturers warranty?

According to the book there is a one year limited warranty.

I cannot find replacement pads for this model. Anyone have a link?

Genuine replacement pads are sold here on Amazon by SharkNinja. Search for: Shark Touch-Free Dirt Grip Washable Pad (XTP184). They are pretty expensive, considering they recommend replacement every 20 wash cycles. As far as I can tell, there are no off-brand replacements for the pad. There are pads that are similar, and may work, but they are for other models of Shark products.

Is it meant for use with only water ? No soap of cleaner of any kind ? Do you need to soap the floor first ?

I use distilled water and add a little white vinegar. It helps to keep the lines clean and gives extra cleaning power to the steam.

Does this not have a stand or a way to maintain upright?

For my steamer I have a big round hook shaped hanger, it’s perfect for the steamer, the extra head, keeps it handy ready to use. You can get these hanger/hooks BB&B or on Amazon. They hang from any rack-I have two in my utility/other closet for this. Use them to hang purses in my bedroom closet, they hold a lot.

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Shark Steam Mop Pro Lift-Away with Detachable Handheld Steamer, S3973D | Whole-Home Cleaning, Steams Hard Floors, Upholstery, Garments and Cars, 3 Modes with SteamBlaster Technology

Shark Steam Mop Pro Lift-Away with Detachable Handheld Steamer, S3973D | Whole-Home Cleaning, Steams Hard Floors, Upholstery, Garments and Cars, 3 Modes with SteamBlaster Technology

Product ID: 36255112

Details

Brand
Shark
Model Name
Shark Pro Mop
Special Feature
Lightweight
Surface Recommendation
Floor

💧2.2L Water Tank Capacity

🔄3 Adjustable Steam Modes

🔥1500W Steam Power

Description

✨ Elevate your clean game—steam your way to spotless floors and beyond! ✨

PRECISION STEAM BLASTER - Target stubborn stains with fingertip-controlled steam bursts that blast grime away instantly.
VERSATILE 2 IN 1 DESIGN - Effortlessly switch between floor mop and detachable handheld steamer for whole-home cleaning mastery.
CHEMICAL FREE DEEP CLEAN - Harness the pure power of steam to sanitize without harsh chemicals—safe for your home and family.
LIGHTWEIGHT READY TO GO - At just 7 pounds with quick assembly, cleaning feels less like a chore and more like a power move.
DOUBLE SIDED DIRT GRIP PADS - Twice the scrubbing power with durable, washable pads that trap dirt and debris like a pro.

The Shark Lift-Away Pro Steam Mop S3973D delivers powerful, chemical-free sanitization with 1500 watts of steam energy and a 2.2L water tank. Its innovative 3-mode steam control and Steam Blaster technology tackle everything from sealed hardwood floors to upholstery and garments. Featuring a detachable handheld steamer and double-sided dirt-grip pads, this lightweight, versatile cleaning powerhouse transforms your whole home into a spotless sanctuary.

Specifications

ASIN	B01L3QLQ98
Best Sellers Rank	#97,558 in Industrial & Scientific ( See Top 100 in Industrial & Scientific ) #121 in Steam Mops #14,665 in Janitorial & Sanitation Supplies
Brand Name	Shark
Capacity	50 centimeters
Color	Gray
Customer Reviews	4.5 4.5 out of 5 stars (3,548)
Form Factor	Upright
Global Trade Identification Number	00622356544191, 10622356544198
Included Components	Intelli-Mop Head (1) Dirt Grip Pad (1) Fill Flask (1) Accessory Hose (1) Garment Steamer (1) Small Above-Floor Pocket Tool + Pad (1) Triangle Dirt Grip Pad
Item Dimensions D x W x H	12"D x 12"W x 51.2"H
Item Type Name	Shark Lift-Away Pro Steam Pocket Mop (S3973D)
Item Weight	7 pounds
Manufacturer	SharkNinja
Model Name	Shark Lift-Away Pro Steam Pocket Mop (S3973D)
Model Number	S3973D
Part Number	S3973D
Power Source	Ac/dc
Product Care Instructions	Hand Wash
Special Features	Lightweight, Steam Control
Style	Steam Lift-Away (Essential)
Surface Recommendation	Floor
Tank Volume	2.2 liters
UPC	622356544191
Voltage	110120 volts
Wattage	1500 watts

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