The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed LOCK is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories(including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water?

The bucket is designed to be a "WASH"&"DRY" separate helper. The 2-bucket also refers to wash chamber and dry chamber. The DRY part is only for you to squeeze extra water after you washing the wet mop, so actually it would be "dirty" into "dirty"!

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilt mop at some angles maybe helpful.

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

JOYMOOP Mop and Bucket with Wringer Set for Home, Flat Mop and Bucket System, Mops for Floor Cleaning and Wall Cleaner, with 3 Reusable Microfiber Mop Pads

JOYMOOP Mop and Bucket with Wringer Set for Home, Flat Mop and Bucket System, Mops for Floor Cleaning and Wall Cleaner, with 3 Reusable Microfiber Mop Pads

Product ID: 358662393

Details

Colour
multi-colored
Handle material
Stainless
Handle type
Stainless
Head material
microfiber
Material
Plastic

📏Adjustable 26.5-50 inch handle

🔄360° mop rotation

🧼2-chamber self-cleaning bucket

Buy anything from 5,000+ international stores. One checkout price. No surprise fees. Join 2M+ shoppers on Desertcart.

278053CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Description

✨ Mop Smarter, Not Harder! 🧹

REACH EVERY CORNER - 360° rotating mop head glides smoothly under furniture and into tight spaces for a spotless home.
COMPACT CLUTTER FREE - All components nest neatly inside the bucket for easy storage in any home, big or small.
CUSTOM FIT FOR EVERY USER - Extendable stainless steel handle adjusts from 26.5 to 50 inches, perfect for all family members.
ECO FRIENDLY COST SAVING - Includes 3 reusable microfiber pads with superior water absorption—replace only every 1-2 months.
EFFORTLESS CLEAN HANDS FREE - Dual-chamber bucket separates wash & dry for hygienic mopping without touching dirty water.

The JOYMOOP Mop and Bucket Set features a dual-chamber bucket for separate washing and drying, a 360° rotating microfiber mop head, and an adjustable stainless steel handle extending up to 50 inches. Designed for efficient, hygienic floor cleaning on hardwood, laminate, and tile, it includes 3 reusable microfiber pads and compact storage, making it a top-rated, time-saving cleaning solution for modern homes.

Specifications

ASIN	B091F22RTX
Additional Features	360° Rotation, Self-Cleaning Mop, Stainless Steel Adjustable Handle
Best Sellers Rank	#48,962 in Home ( See Top 100 in Home ) #188 in Household Mops & Bucket Sets
Brand Name	JOYMOOP
Color	multi-colored
Customer Reviews	4.3 4.3 out of 5 stars (18,708)
Handle Material	Stainless Steel
Handle Type	Stainless Steel Adjustable
Head Material	microfiber
Included Components	1 Bucket, 1 Instruction Manual, 1 Mop-head with 1 Pad, 2 Extra Pads, 4 Mop Handles Rods
Item Type Name	Cleaning Tool
Item Weight	1.93 kg
Manufacturer	Jianmei
Manufacturer Part Number	21-D-01-JM
Material Type	Plastic
Model Number	21-D-01-JM
Set Name	JOYMOOP Mop and Bucket Set
Unit Count	1 Count
Volume	6.5 Liters

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

Buy anything from 5,000+ international stores. One checkout price. No surprise fees. Join 2M+ shoppers on Desertcart.

278053CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

View all Trustpilot reviews