Serta Down Illusion Soft Hypoallergenic Soft/Medium Bed Pillows for Side, Stomach or Back Sleepers (2 Pack), Queen, White | Down alternative fill offers soft comfort for every sleep position, hypoallergenic and machine washable

These didn’t come vacuum sealed (I think -my boyfriend opened the package) and they were pretty thin and when Id lay my head on it, my head would touch the bed (I.e it was completely flat). So I initially thought these are crap, I’m returning them ASAP. But he asked if we could give them a chance so I agreed. And I was surprised to find the next day that they were so fluffy/puffy but also so soft?!? So I came to the Amazon page and realized it says something along the lines of to allowing 24hr for them to puff up. So I really fluffed them and beat them really good up to get air inside of them. And they became super nice and fluffy with a sturdy upright shape when the bed is made. With “firm” pillows, I typically picture a puffy and thick pillow that doesn’t sink much when you lay my head on it. That makes my neck hurt. And the word “soft” when it comes to pillows, I associate that with a pillow that you head sinks so much that it’s like laying on nothing. That’s why I bought this “medium-firm” because I didn’t want to lay my head on a rock but I also didn’t want a weak a** pillow. By saying this pillow is soft and puffy I mean it has a lot of volume and it’s thick but it is not obnoxiously resistant to mending to the shape of your head. My head doesn’t sink into nothingness, instead this pillow holds my head up just the right amount. I think what allows me to say that it holds MY head up perfectly is that it is adjustable in that you can super easily mess with it/fluff/puff it around and make it hold your head up higher or lower (I.e make it firmer or flatter). Now it’s become the first pillow I reach for every night (most comfortable) and the one I put in the front when I made the bed (it’s pretty - holds up it’s shape but it also looks cozy, soft and inviting). For reference, I mostly sleep on my stomach with one shoulder under the pillow. Also great when laying on my back bc it has so much volume (thick) but very soft so it kind of puffs up on the sides of your head and neck, thereby holding you in that position and providing support. Comfort during sleep is so important, and it’s hard to choose a pillow online, so I hope you found this helpful

Las mejores! Muy cómodas y suaves

Slept on this brand in Bali holiday and ordered straight away from Amazon. Like sleeping on a cloud every night.

Sent me used pillows and took 0 accountability for it.

I didn’t feel it comfortable I wasted my money on this