Yale Assure Lock Touchscreen, Wi-Fi Smart Lock - Works with the Yale Access App, Amazon Alexa, Google Assistant, HomeKit, Phillips Hue and Samsung SmartThings, Oil Rubbed Bronze

I finally found the perfect lock. I never leave reviews but I was so frustrated in my search for the perfect lock and so happy with what I found, I thought I would recount my saga to help anyone in my same position. I am an iPhone/iPad guy that likes to use Google Home wherever possible. It is a little tough to manage integration with Siri and Google Assistant but I mostly have it licked - except for the lock which had been the bane of my existence. I started with the Yale Nest lock. Should work great with google, right? It does, except google can only lock the door, not unlock it. I understand why for security purposes, but it defeated the purpose I was looking for - not having to use a key OR the keypad when my hands were full. I wanted quick and easy entry. I was going to set up a simple Siri shortcut so I could tell my Apple Watch to unlock the door, and it would tell Google. No dice. Strike one. I next tried the Sledge Sense. It says it works with Google Assistant and Siri. I knew going in that Google would not unlock this door either, but I read that Siri would. I figured I could make this work. I’ll leave all my google routines for inside the home (lock doors before bed, lock doors for when I am about to leave, etc.) and then just use a Siri routine for returning home (unlock door and disarm security system). Strike 2. First, the Sense does work with Google and HomeKit, but not at the same time. You have to choose one or the other. So no double routines. Still figured I could just cut the locking out of my Google routines by making it auto lock and then run it just on HomeKit to unlock with Siri. This kind of worked, but your iPhone has to be unlocked in order for Siri to unlock the door. This means that you cannot use Siri to unlock the door with your Apple Watch while the phone is in your pocket. So still not accomplishing the easy entry I was looking for. I was tired of spending money on locks that didn’t do what I wanted and about to give up when I decided I would give this one a try. And I struck gold. First of all, it works with Siri and Google, though I didn’t even bother to set it up with Siri because of the geofencing discussed below. Second, Google actually CAN lock AND unlock this one, unlike the other 2. You do have to speak your code Google to unlock which still makes quick entry awkward, but at least you can use google to unlock the door for a visitor if you are in another room of the house. But the best part is you don’t need to rely on Google OR Siri to unlock the door for yourself when coming home. Just set up geofencing with the Bluetooth on your iPhone, and it will unlock automatically when you get close. This has everything I was looking for in a lock. It seems to be well built and was easy to set up and get running. It still has a few little quirks that are annoying but not fatal. My only real complaint is how you wake up the keypad if you want to do a manual code entry. You would think you would press the home icon on the top but you would be wrong. You might also hope that you could touch anywhere on the screen to wake it up, but that’s not it either. Instead, you have to press on the bottom left hand side of the screen where the check mark would be (except you can’t see the check mark at that point because the screen is asleep). This is not a big deal at all once you get used to it, but I could see this being very confusing if I have a guest coming to my house and I just give them the code to punch in for the door. I’m sure I will be getting a few calls that the keypad “doesn’t work." I wish they would fix this. Also, I don’t think you can manage pin codes from the app. It appears you have to do this from the keypad. I might be wrong as I haven’t looked into this very much yet, but if you are someone who manages a lot of key codes (Airbnb), you need to look into this and this may not be the lock for you. Otherwise, I am so very thankful that I took a chance on this lock. It is everything I was looking for and more. I am buying 2 more for my other doors!

Have had this lock for several weeks. We could not be happier. It not only looks great, but it works great too. We purchased a new entrance door and decided to install a new lock/handle system. Did a lot of research and this one seemed to have good reviews all around, so made the decision to purchase. So glad we did. The install was pretty straight forward and the coding for the lock went pretty smoothly. There was a little confusion on assigning codes to two "owners" but we made a quick call to Yale and they led us through it step by step and then we continued on our own and everything went smoothly. It is a joy not to have to use a key and to have it automatically open is so helpful. Defintely recommend this lock.

I ordered this lock in the August Connect version because I am a frequent AirBNB host. I could have easily installed this lock plus an updated door handle myself, but the holes in the door were too small, so I ended up paying a locksmith to do it so I wouldn't have to mess with a jig drill bit. This may not be an issue for all doors (my house is older - so smaller knobs/locks all around). After the lock, August module, and batteries were in, it did take some time to connect it with the August Connect (that has to be plugged into an outlet). I had to try multiple times but I finally got it installed correctly. The iPhone app now works perfectly, and I connected my AirBNB account within the August app as well. The hardware was not the easiest to get to cooperate with the app so that was annoying and I give that 3 stars for ease of installation, but now that it is up and running, I love it. I have gotten a couple bookings since integrating, and August automatically will e-mail a code to AirBNB guests and then CC me on it so that I will know what it is. The guests then show up under the users section of the app, and are automatically assigned temporary random codes that only work between the check-in date/time until the check-out date/time. After that, the codes get automatically deleted. I am excited that I will not have to exchange keys with guests anymore or use a lockbox and it will be fantastic to not have to think about manually assigning or removing codes either for the AirBNB folks. I also set up auto-unlock based on location, and now when I get home, the door unlocks when I walk up to it. No need to get out my keys or use the keypad which is also great when my hands are full of grocery bags or other items. I assigned permanent codes to my boyfriend, my dad, and one other relative, and the August app notifies when any of them or AirBNB guests lock or unlock the door. I also like the activity feed within the app that shows every time the door was open, closed, or locked/unlocked. Super useful. Finally, I also installed the Alexa skill (for me, I used the August skill) and I can lock/unlock using voice. For unlock, it requires you to provide a PIN. I also set up auto-locking after 5 minutes, so that AirBNB guests don't have to mess with trying to figure out how to lock it or possibly accidentally leave it unlocked. Great investment. 5 stars for lock feature, 3 stars for easy installation, and 5 stars for Alexa integration.

I bought this lock for my house when installing a new door. I figured a new door deserves a fancy new smart lock! I did some research and decided on this lock. Unfortunately this lock has been nothing but agony. The first lock I got was registered to someone else, so I could not set it up. This was irritating because I did not buy an open box, but mistakes happen. I contacted Yale support who was not able to fix this for security reasons. Fine, I guess that makes sense. You don't want an airbnb guest to take over someone's lock. I'm mildly annoyed, but I return the lock and eventually get a replacement. The second lock was easy to install and set up. I was excited to have a working smart lock with good features! It worked great... for a couple weeks. I noticed after a while it was no longer automatically unlocking when I got home. Good thing I set up a code as well! I got in with the code and was able to recalibrate the lock. Great! It must have been fixed by that, or so I thought. A few days later I arrive home to find the lock unresponsive. I cannot get it to open through the app, or with the code because the screen was not responding to touch. Using a 9v battery at the bottom also did not wake it up. Support said I had no option but to call a locksmith. They refused to pay for the locksmith that I only had to get because their lock failed. They said they would send me a replacement lock in 7-15 business days. I'm pretty irritated at this point. I pay the locksmith, get into my house and disassemble the smart lock. Then I go to the hardware store, buy two new deadbolts (one to temporarily replace the smart lock and one to replace the lock the locksmith destroyed), go home, and install them. By the time the replacement lock arrives I've had some time to cool down. I figured third time is the charm, right? I install the new lock and go to set it up in the app. The first step is to scan the qr code on the inside of the battery cover, but there is no qr code on the replacement lock. Hmm, well there is an option to put in the serial number instead, so I try that. It doesn't take the serial number.... Ok, the next option is to select the model and detect it nearby. I'm able to get that to go through fortunately. Great, were making progress! Then it tells me that this replacement, which I got directly from Yale, is registered to someone else. Are you kidding me?!? I'm done with Yale. I will never buy another product from them.

My initial review is below, I was ready to give this almost five stars. However, now after the Wi-Fi bridge stopped working after two years and the support response initially was “buy a new bridge” I do not recommend this locomotive or any Yale product. When I contacted them and went through the trouble shooting steps they gave no explanation as to what might have happened or any other assistance. Then after much back and forth and some arguing was offered a 20% coupon code which makes the cost from their website the same price as on Amazon. That’s no deal and no way to stand behind your product. Avoid this lock. Based on cnet and wire cutter reviews I’ve ordered an Ultraloq with built in WiFi and will review that once it arrives. Initial review before the WiFi bridge died is below. I do not recommend this lock or any Yale products. This is a great lock. Easy to install and fits to replace almost any existing deadbolt. It's attractive and works well. If you set it up to do so, it will auto unlock if you have your phone with you and get close to the door, great when you have your hands full. You can also assign codes to repair people or contractors remotely and receive alerts when they go in and out. The rub it getting it online. It has to be connected to a 2.4 ghz network and will not work properly if it is connected to a dual 2,4/5 ghz network. I also experienced a situation where the serial number for the wifi module included with the lock was different that what was actually in the box. Yale phone tech support - on a Saturday no less - was outstanding! The rep and I walked through the set-up issues and then discovered the serial number issue. If they could make this lock connect to 5 ghz networks I'd give it five stars.