PUR PLUS Faucet Mount Water Filtration System, PFM400H

Their working great. They do a great job.

Works as advertised. A little on the bulky side so make sure your sink is large enough. When installed I noticed it caused too much back pressure in an aged kitchen sink valve assembly and there was a leak at the base of the faucet. It wasn’t the fault of this product (per se) but I’m mentioning it because it may happen to someone else. It’s a quick fix, but it may speed up a leak that was already starting.

Update: After 9 months it has sprung a leak. It is still functional, but wastes some water. After 3 months, this filter system is still working well, and the water tastes good. I also like the way that the filter switch lever works (which annoyed me on the last Britta system that I had). I am concerned about how long this system will last, though. I bought this one, because I was tired of replacing plastic Britta systems and this one (chrome color) is listed with a material of stainless steel, but it is really all plastic, unless there are some stainless steel parts hidden inside, which is not what listing the material as stainless steel suggests. I am not optimistic about how long it will last. Another thing that surprised me is that the capsule that holds the filter cartridge is bigger than I expected, and the horizontal orientation of the capsule means that it doesn't fold back out of the way much, so it is often in the way of doing other things like washing bowls that I tip up on that side by habit. This was not an issue with the smaller, vertically oriented Britta filter system that I had used prior to this. I can retrain my hands to tip bowls the other way, but it would be better if it were less in the way. I see now that there are vertical capsule PUR filter systems (I should have done more homework), but the large capsule is still a concern.

I will never buy bottled water again... my new favorite thing is my new pur filter and my new glass sports bottle to drink my beautiful crystal clear filtered water in! My only complaint is to myself... "I should have bought this sooner" and to my self, I'd say back... "but I always recycled my plastic..." and to me, I'd remind myself that "the industrial process of recycling also creates harmful biproducts to the environment"... whew! And now that I think of it... imagine how many of those plastic isotopes get leached into the water contained within plastic? Yikes! We should have one of these things on every kitchen sink in the world! Also, it was super easy to attach, is pleasing to the eye, produces crystal clear perfectly tasteless water, is easy to switch from filter to non for doing dishes, and also has an indicator light! Brilliant! I will never buy bottled water again! And no need for a giant filter pitcher either... this seems to make all of those old hats a thing of the past!

UPDATED REVIEW - 11/16/17: After being reminded of the two year PUR warranty, I was able to obtain answers (and solutions, thankfully) to my filter problem by calling the Customer Service number, 800-787-5463, listed on the warranty link found on the Amazon product page. The service rep was knowledgeable, attentive, and had my problem solved in a very short amount of time. I wish I had called sooner, and am a happy PUR customer again. I can honestly update my review to 5 stars. For those who have experienced similar electronic filter change light malfunctions, try this: Unscrew the cover, remove the filter, setting it aside. Towards the back of the filter unit, on one side (for the horizontal filter), will be a small rectangular "box" that should have a little tab sticking up. If it is depressed/flush with the box, use your finger, butter knife, etc., to pop up the tab. After this, depress the tab and hold for five seconds, release; repeat this process five more times. Reinsert the filter, and screw on the cover. Green light (or appropriate color) should now activate when filter is used. Easy peasy. **************************** I wish I could say that I'm as happy with this PUR water filter as I have been with my other PUR units, and I have owned several. It's been just under five months since I bought this PUR PFM400H housing unit. I usually average replacing the water filter itself (inside the unit) about every three months. Recently, one week after changing the water filter (which is only the second filter for this unit) the electronic filter change light malfunctioned, and now the light is red all of the time. I can manually make a note of the date of filter change, and replace it after about three months, but why even have the change light as part of the unit if it stops working so soon after purchase? It's possible I just got a "lemon" out of other perfectly workable units. All I know is that I'm really disappointed, because I've had much better experiences with PUR filters before.

I highly recommend this filter because the quality is wonderful and I don't need to leave home to buy water.

This is the fourth filter I have purchased from PUR in the past five years, and the fourth one to suddenly start leaking, correction, spraying water everywhere due to shoddy quality. I purchased the "chrome" model, mistakenly believing that it would be more durable because it was metal. I know, you must be laughing, because OF COURSE it is not metal, but plastic with chrome paint. Sigh. After six months of normal use, the seal around the cap that keeps the filter in failed. As a result, if I try to filter water, it sprays in multiple directions all over the kitchen. Not only am I out the $30 that I wasted on the filter body, but also am wondering what to do with the $50 worth of filter cartridges that I bought from Costco. UPDATE: After twenty minutes of talking to customer service, I was told that I have to pay to return their defective merchandise. After they "verify" that it is indeed leaking, only then will they send me a new unit. They said I should expect this to take up to a MONTH! If you read the rave reviews for this product, please remember that many, if not most of them, were likely paid for by the corporation manufacturing these miserable filters. If you don't want to end up throwing away money, you should purchase a filter from another company. UPDATE: I replied to the "support technician" who posted a comment to this review. As far as I can tell, the only reason they have a "social media support" department is to portray the image that this company actually cares about their customers. After two email exchanges with this person, the most she could offer me was telling me that they have received the defective unit that I had to pay to return. Big deal - I knew that already from tracking the package! Seriously, what is the point? It is still going to take a further two weeks for them to send me a new unit, apparently. So now I am out the money I paid to return their unit, as well as all the money I have to spend on bottled water until they finally send me a new one. What a total scam.

We learned recently after the Flint crisis that our town (in Missouri) has more documented cases of lead poisoning than Flint. It is mostly due to paint but we were warned that some older neighborhoods may be at risk for lead in through the pipes. I am 28 weeks pregnant and we have two small children so I ordered a water quality test but reviews on those are mixed as well. I didn't want to take any risks so I started looking for a faucet filter to reduce our ingestion risks. I was really hesitant to purchase this filter given the number of reviews stating it leaks but I'm glad I took a chance. Install was a beeze and only took a few moments to screw on. My sink and faucet are the original ones that came with our home (built in 1937) so I was surprised to find I didn't need any of the included adapter pieces. I had a small leak initially so I turned off the water and tightened it a little more. Looks bulky and not the most appealing divide but it works great! With 99% lead filtering I can rest a little easier and stop buying bottled water.

I’ve been looking and researching water filters for a long time. A filter that would suit my needs by being compact, long-lasting, intuitive, easy-to-clean, not too expensive, not a hassle to set up / maintain and with the actual fact it could clean the water. I decided to get a faucet filter since water bottle filters were also a struggle. I have some good news below that could help you if you’re experiencing the same issues. PROS - Great quality materials for the construction of the product (Feels really nice too) - Water tastes amazing (in my opinion) - Attaches to faucet perfectly (plus, they provide multiple different attachments incase your faucet is different) - The filter has an LED to display roughly when the filter should be replaced (I’ve heard and seen many people say their LED light goes off after a while. I’ve noticed that the light returns when it changes color --- Green to Orange to Red) - Easy to clean (be mindful of rust or deterioration after an extended period of time. If maintained and taken care of, the quality can be kept. The last thing you want is a rusty old thing in the floating your sink) CONS - Filter Replacements can be quite expensive for every 3 months especially since I am trying to drink 1 Gallon of water a day. (FOR ME -- I'll keep the filter in for a bit longer than requested. It’s still going to be better than unfiltered water) - Takes time to get used to it if you haven’t used a faucet filter before. It’s bulky and if you have only 1 sink you might knock it here and there. (MY SOLUTION -- After some time you’ll get used to it. :)) - Leaks Leaks leaks. I experienced a ton of leaks in almost every way but after multiple days to weeks I was able to find a solution. (MY SOLUTION -- The Filter needs to be balanced and parallel to the ground. Since the filter can be heavy, the filter tilts to one side and causes the leaks (when attached to the sink faucet). So I pushed up the heavy side of the filter so it wouldn't tilt). After a couple months I will write an update on its durability and overall performance. For now the product is good and doing very well. UPDATE: I have taken a pause from using this faucet product. It has been removed from the sink and placed to the side.

Have installed as per manual. However it leaks everywhere no matter how I adjust the faucet.

Muy buen filtro, aunque si estuvo dificil la instalación. Usando el empaque incluido, sin necesidad de los adaptadores, el filtro no lograba enroscarse completamente, dejando juego en la union y obteniendo de resultado lo que otros comentarios describen, e.g. agua filtrandose por la union y por lo que pareciera ser por el cuerpo del filtro. Dicha situación se resolvió poniendole doble empaque a la union roscada, logrando ahora si presionar los empaques, sellando perfectamente. Una vez instalado con doble empaque (uno arriba del otro) ya no se tuvo ningun problema y el filtro funciona a la perfección.

I bought a product sold in the UK for the UK without the right adapters for the UK. Customer service does not ship adapters outside the US and Canada so it is a disgrace that you buy a product in the UK that you can not use in the UK unless you can find the right adapter on your own, at you charge and risk. This is unacceptable. Customer service did not even give me the option to return the product. I spent around £70 for nothing.

Doesn't come with enough adapters