Alchemy: The Surprising Power of Ideas That Don't Make Sense

Brilliantly written this book is an enthralling and spellbinding masterpiece that will leave you with a sense of wonder and completely new perspective in the world of marketing and customers. From page 1, I was captivated by Sutherland's enchanting storytelling and delightful thought-provoking insights. But he also blends these with humour and wit that makes it so entertaining, offering a fresh perspective on the art of persuasion and the power of human perception. Through his personal and often shrewd anecdotes, historical examples, and cutting-edge research, he creates a chronicle that feels both informative and deeply human. Through his astute observations, he challenges readers to question their assumptions and explore the untapped and hidden magic that surrounds us in everyday life. We can potentially change the world around us for the better. How? By looking beyond the obvious, embracing ambiguity, and finding imaginative and inspired innovative solutions to age-old problems. Most of his work is based on solid theoretical research, but what truly sets Alchemy apart is Sutherland's ability to impeccably blend interdisciplinary insights into a coherent narrative. He has obviously mastered many diverse intellectual fields: psychology, economics, anthropology, and history, and effortlessly connects dots that have long eluded marketers, exposing the underlying patterns and forces that shape our choices and behaviours. Thus, complex concepts become more accessible and engaging, and he has persuaded me that advertising is not a waste of money, but one of the most intriguing and innovative parts of any business. In conclusion, this book is a true gem. I'm 66 and have more than 2000 books in my business library. If you asked me for the top 10, Rory Sutherland's book would unhesitatingly go into that pile, together with Tom Peters, Jim Collins, Chan Kim and Renee Mauborgne, Seth Godin, Bob Cialdini and Philip Kotler. It invites you to question, experiment, and embrace the art of dealing with customers, and guides the reader through an enthralling exploration of the human mind, disclosing the magic of innovation and creativity. An absolute must-read!

The author has a quirky and unique approach to business which made it an easy read. The analogies were fun and I enjoyed his out of the box view

Good for marketers early in their career.

A refutation of the calculating, rational model economists view the world in, Rory Sutherland's book is a paean to the seemingly illogical choices consumers make. While not the first examination of heuristics or behavioral economics, this is certainly an interesting ride. Marketing exists because it is effective or as the author puts it "a flower is a weed with an advertising budget." Some "illogical" topics discussed: A) New creations are often the work of weird consumers. The sandwich was conceived for a compulsive gambler too lazy to get up. B) Buying the more expensive of two options is not irrational; it may just be "second-order intelligence applied to an uncertain world." C) Brands provide a useful indicator of quality (ie "which is the best hoverboard to buy?"). As Sutherland notes, "people don’t buy brand A over brand B because they think a is better, but because they are more certain that it is good." He also introduces Herbert Simon's term "satisficing" (satisfy + suffice) to explain consumption decisions. D) Sometimes offering fewer items is better. The Walkman removed the record button from its initial launch to make it easier to understand. E) Reframing a product can create consumer surplus. A potato can be transformed to a luxury good if it starts to be grown in the royal garden. F) Packaging can make a product taste better. Saying you will modify a recipe changes peoples perception of flavor. Some interesting examples he cites: - Red Bull, which is relatively expensive and tastes bad, provides a convincing placebo effect - The stripe in striped toothpaste reminds you there are additional ingredients cleaning your teeth - Soap smells like it makes you clean - The "$300mm button" which lets you check out as a guest on websites (even though 90% of people then create an account) - More is spent on female beauty than on female education While a lot of this has been known by marketers for awhile, the author is concerned the problem of model reliance is worsening. First off, in the world of big data, data only comes from the past or as he puts it, "perception may map neatly on to behavior, but reality does not map neatly onto perception." And while big data gives us more needles, it gives us a lot more hay. In fact, Proctor and Gamble cut $150mm of their digital advertising budget because they felt microtargeting was ineffective. Similarly, the narrative that efficiency will dominate also comes into question. The well coined term "doorman fallacy" (automatic doors did not replace doormen) shows that there are lot more reasons things are the way they are than the direct explanation. A lot of ancient cultures have a god devoted to fortune because they knew a lot of the world was governed outside of rational agency. By the end, you will start devoting more time to "alchemy" by questioning everything. Some great quotes he cites: Caribbean Saying: Trust grows at the speed of a coconut tree and falls at the speed of a coconut Ogilvy: People don’t think what they feel, they don’t say what they think, and they don’t do what they say Keynes: Better for the reputation to fail conventionally than to succeed unconventionally Lennon: Time spent doing nothing is rarely wasted Keynes It’s better to be vaguely right than precisely wrong Shakespeare: There is nothing either good or bad, but thinking makes it so

A brilliant and insightful book. Nearly every page is packed with gems.

Great for all marketing practitioners. Rory is a natural storyteller.

Amazing book and unique view of life in a business book

He seems like a narcissist Ngl I couldn't make it past 50 pgs he just keeps repeating the same basic idea that logic = bad, alchemy = magic, without ever really diving deep into the details Feels like he just took an intro to philosophy class and now feels empowered to make sweeping claims Maybe I wasn't patient enough But he wasn't a very fun hang so I dipped Also why does he have Nassim Taleb quotes on the front and back of his book lol RIP my wallet too late to return

I wish they taught this at school!

Rory Sutherland is a marketing genius, who is working in marketing over thirty years, has a deep understanding of human behaviour, psychology behind, but also has a sense of humour and understanding economics, and is able to put different information together, "Connect the dots". This book is clever, authentic, surprisingly good and useful, definitely NOT BORING. I can recommend this book.

Surprisingly funny and adds a lot of new and interesting information.

Got the book after watching Rory's videos on YouTube. Amazing book. Wish I read it when I was younger. Good ideas and advice for dealing with the real world...especially in a business scenario. Makes you think twice when you think you're right or you go with commonly held beliefs.

Enjoyed hugely