Prisual PTZ Camera Gen 5, 20X Optical Zoom SDI HDMI PoE USB IP Streaming, AI Auto Tracking, Metal Shell Reliability for Church Worship Education vMix OBS, NDI Upgradeable (TEM-20S PRO)

This arrived set for dhcp, with fallback to 192.168.100.88, whichever you have connected at the time. I switched it to a static ip and added it as an NDI source at 4k to OBS, then added it via Sony visca to a tenveo kb300 pro controller. Everything was easy to set up and it works very well. The picture is very sharp and clear even at full optical zoom. (I never use digital zoom). The only thing that briefly tripped me up was after setting resolutions on the camera web page, I forgot to reboot the camera so OBS kept getting the wrong source resolution. I didn't notice right away because OBS scaled to the canvas on the input, and only upon recording/streaming or using studio mode did I see the teenie image centered in a 4k window. Overall, a solid camera, good picture, included full NDI, and very easy to set up and use.

We bought this for our church to record and ultimately live stream services. Setup was pretty easy and the quality of the video is great. When used, the embedded software in the camera provides a broad range of controls and settings (though we found it to be a little glitchy at times). The camera works perfectly in OBS using NDI, and PTZ control via RTSP using the OBS PTZ plugin has also been flawless. Note that while this version of the camera does support NDI out of the box, the video feed will freeze after about 20 minutes if you have not purchased an NDI license separately through Prisual’s website (a one-time, lifetime purchase, but not necessarily a small fee). This drove us crazy for over a month trying to figure out the stream freezing issue, but ended well. Tech support is in China, so 12 hours time difference. Nevertheless, they responded quickly and provided polite, meaningful, and helpful feedback. We would definitely buy again.

I purchased 4 of these for a recording studio to support live streaming during client sessions. I am not the best with IP and networking. I could get most of it working without help. There were a couple of things I didn't know about re: hooking up an IP controller to the cameras. I sent a message to the seller via the Amazon interface. I got an immediate response, within 10 minutes. (I didn't expect that). They went through the basics and had me check the common things that would cause my difficulties. I was not able to completely resolve all the issues. So immediately they suggested a install TeamViewer so they could look first hand at my computer setup. It was the magic bullet that saved me time and frustration. They spotted my errors immediately then proceeded to TEACH me what I was doing wrong. (this was also unexpected.) It was a great experience to see their dedication to their customers. It is refreshing to see this in a day and age where most companies abandon their customers after they purchase their product. I was surprised to find out they didn't charge for this support even though the products were working normally and it was my lack of knowledge causing the issues. All 4 cameras are working great now even though the controller I had my issues with was NOT one of their products. They were under no obligation to help me with that. They had it fixed within 2 minutes but then spent another 2 hours making sure I knew how to configure everything if I ever needed to set up an IP controller in the future. This was late in the day here and I'm sure in the wee hours of the morning where they were located. All perfect English and totally understandable. I would not have complained if they told me there would be a charge for this service but it was offered as a customer service. Great company, fantastic product. If you have a need for a PTZ or SD camera this is it. Also works with HDMI and the crazy part is that the different protocols work at the same time. I am using an IP controller for the presets and positions but SDI for the video at the same time. Other combinations I believe are possible but this combo is what I am using for now. HQ video and the price is incredible.

its a very good product, very excellent performance .I bought 3 camera. The image is really good. The upgrade to NDI is easy because of the prompt and good customer service

Setup straight from the factory was quick and painless via the IP interface. VISCA joystick control works great, and PTZ performance is responsive across all three interfaces — IP, RS-232, and RS-485 — which gives you real flexibility for integration. Image quality is genuinely good. If you need a reliable, multi-interface PTZ without a steep learning curve, this one delivers.

I purchased this camera and the TEM-JOY1 controller for our church. A year later I added a second camera. I wanted to use the tracking feature on the camera from the controller input. Our controller is a bit older and has the F1snd F2 keys. Product support was very responsive in online assurance updating the software on both cameras and the controller plus configuring the proper settings so our controller could turn tracking on and off for each camera. The video quailty is really good and the cameras work smoothly. Very happy with the support and the camera performance. We use OBS for streaming.

We mounted these cameras in two different spots in our sanctuary, and it allowed for a much better experience for our live stream. It was easy for our volunteer AV monitors to pick up on (they loved the preset options, which were easy to set!). Our online participants felt more fully part of the experience then they ever had. Once we set it up, we could adjust the coloring to meet our lighting and space needs. Customer service was quick to help me troubleshoot. Plus, the cost was less than we expected before starting this project. All in in all, really happy.

I bought this camera expecting that I would get what I paid for. As a professional video producer I work with all kinds of gear, some of it quite pricey. PTZ’s are in this category as one pays for convenience, rather than other features cameras tend to have. Having unpacked this PTZ 20x SDI model, I was immediately impressed with the quality of image, silent and smooth operation and quality build and then realized that this camera is comparable to much more expensive versions. Caveat emptor - although the camera is of great quality it does have a chromatic aberration problem in certain lighting conditions. It is barely noticeable, but a trained eye will spot it soon enough. I do like this so much at this price point I will be expanding my PTZ cam inventory with these. Also, be aware that this company sells NDI versions of these cameras, which are a bit more in price but still well under market rates for similar or identical branded cameras. Def recommend.

Rien à reprocher pour une caméra PTZ a ce prix . Je l’ai depuis environ 5 ans , elle est juste Pro : Image 4K sans faille, PoE , SDI , HDMI… Prix très très raisonnable!

I’ve purchased two of these PTZ cameras and have found that the image quality is very clear. Currently using for church streaming applications and have the feed setup through the RTSP source. There has been no drop in frames and they work with OBS very well.