Question 1

Do you guys sell the brush head replacement?

Accepted Answer

Dear Gloria A.,

Thank you for your interest in our Beurer FC55 Rechargeable Cleansing Facial Brush.

The unit comes with 2 heads and each one should last about 5-6 months.  As of right now, the replacement brush heads will not be available in this market for at least 6 months.

We hope that this information addresses your questions and/or concerns and we thank you for your patronage.

Kind regards,
Carole
Beurer North America
Customer Service
1-800-536-0366
info@beurer.com

Question 2

does it come in any other color?

Accepted Answer

Dear Valued Customer,

Thank you for your interest in our products specifically the Beurer, model FC 55, Cleansing Shower Brush. I regret to inform you that this unit does not come in any other color. However, I will gladly forward your comments to our headquarters for consideration as pertaining to manufacturing this product in different colors. We appreciate your understanding regarding this matter.

Kind regards,

Victor 
Beurer North America
Customer Service Supervisor
info@beurer.com
1-800-536-0366

Question 3

Mine keep popping off haven’t been able to use it once for a second since I bought it. Is there anyway I can get my refund?

Accepted Answer

Dear Valued Customer,

Thank you for purchasing a Beurer, model FC 55, cleansing shower brush. We are sorry that "mine keep popping off haven't been able to use it once for a second since I bought it". I regret to inform you that we cannot assist you with a refund. Please note that we, as the manufacturer, may only assist you with product warranty repair and/or replacement. For refund assistance please contact Amazon directly. We appreciate your understanding and we apologize for any inconvenience that this matter has caused you.

Kind regards,

Victor
Beurer North America
Customer Service Supervisor
info@beurer.com
1-800-536-0366

Question 4

Hi, is this usa plug or uk? thank you

Accepted Answer

usa

ASIN	B07L5H9VHR
ASIN	B07L5H9VHR
Batteries	1 Lithium Ion batteries required. (included)
Best Sellers Rank	#18,876 in Beauty ( See Top 100 in Beauty ) #24 in Facial Cleansing Brushes, Devices & Accessories
Brand Name	Beurer
Bristle Material	Silicone
Color	Pink
Customer Reviews	4.3 4.3 out of 5 stars (1,807)
Customer reviews	4.3 4.3 out of 5 stars (1,807)
Date First Available	16 April 2019
Global Trade Identification Number	00853879007607
Item Dimensions	40.6 x 9.9 x 9.9 centimeters
Item Nype Name	electric body shower brush
Item Weight	544 g
Item model number	FC55
Manufacturer	Beurer North America LP
Manufacturer	Beurer North America LP
Manufacturer Part Number	FC55
Material Type	Plastic
Model Name	FC55
Model Number	FC55
Number of Batteries	1 Lithium Ion batteries required. (included)
Number of Items	1
Number of Speeds	2
Operation Mode	Automatic
Package Size Name	3 Piece Set
Power Source	Rechargeable Battery
Product Benefits	Exfoliating, Deep Cleansing
Product Care Instructions	Clean after each use
Product Dimensions	40.64 x 9.91 x 9.91 cm; 544.31 g
Skin Type	All
UPC	853879007607
Unit Count	1 Count

Beurer FC55 Electric Body Scrubber for Exfoliating and Massage, Waterproof for Showering, Cordless and Rechargeable, Spinning Skin Cleansing Brush with 2 Attachments

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