EZBASICS Hair Steamer 2 in 1 Ion Facial Steamer with Extendable Arm Table Top Hair Humidifier Hot Mist Moisturizing Facial Atomizer Spa Face Steamer Design for Personal Care Use at Home 1 Pack + 2Uses

Very disappointing with missing item. Not mentioned in the description as well.

Great product to use for hair and facials. The only dislike is it can’t be adjust so it can be hard to go under the hood at first. Works very well and it is nice that it has the hooded steamer and facial feature.

I purchased this steamer in 2021, easy to use, proven to be safe in my household, & has given my hair the drop condition penetration needed. I do love that it doubles as a facial steamer, it works extremely well! I just realized after my daughter used my steamer last week, the hood is now cracked. I will purchase a new one, but, it’s currently still working perfectly fine, with no safety concerns or leaks or any sort.

We didn’t when get to use it because as soon as a plugged it in and the water steamed, it turned off. Waste of money and time!!!

Update: I was contacted in April by an employee - Amber Jones - after seeing my review who indicated that they would like to send me a free replacement. The replacement was sent and when I received it I noticed that their were clearer instructions, especially the one that said do not use purified or distilled water. I really appreciated this. I can tell that it was important to the company that I had a good shopping experience with them. Now on to the product: the replacement has worked well so far. I decided to wait a while to update my review so that I could use it a bit. I use the steamer to to do hot oil treatments, deep condition, and also to re-moisturise my hair. I really love it and am I very grateful a replacement was sent. The steamer did not work. I put it on and it started beeping. Then it just stopped. It is not even coming on. I would like a refund. It was a waste of money for me.