I need a new replacement cover, power adapter or sleeve. How can I order one?

We can provide you with a new cover, power adapter or sleeve for free! No cost to you.

Is this cordless and rechargeable?

Yes, red lights on the massage nodes will flash while device is charging. Lights will stop flashing when device is fully charged. Unplug the device once its fully charge. About 1.5+ hours of usage with heat and 3+ hours without heat.

I work from home and in the office, is there a way to secure the massager onto my chair?

Yes, the massager has adjustable Velcro straps located on the back of the massager. Wrap the straps around the back of your chair and secure with the Velcro. Now you can enjoy a hands-free massage while you work.

My product does not heat up as much as I'd like. Is it possible to make it hotter?

Unfortunately not. Since friction from the mesh combined with the heat function can create more heat sensitivity, we've erred on the side of caution to ensure our customers are safe. Please note, it may take 5-7 minutes to feel the heat.

My product is not turning on or no longer works. What should I do?

Make sure your product's cord connection is secure as it should snap (*clicks*) into place. We also recommend using the car adapter and if it powers on, we can provide you with a new replacement power adapter at no cost to you.

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Shiatsu Back and Neck Massager - Wireless Rechargeable 3D Deep Tissue Massage Pillow with Heat - Black (ZMA-13RB-BK)

Product ID: 289504453

Details

Brand
Zyllion
Item weight
1.81 kg
Material
Faux Leather
Power source
Battery
Use for
Back Neck

🌀3D deep tissue nodes

🔋2+ hrs cordless power

🔥Soothing heat therapy

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In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

💼 Elevate your daily grind with cordless, heated shiatsu bliss—because your muscles deserve the VIP treatment.

ERGONOMIC ALL BODY FIT - Sleek pillow design contours perfectly to neck, back, shoulders, and more—plus adjustable straps for hands-free use on office chairs or car headrests.
HEAT INFUSED MUSCLE RESCUE - Integrated warming function melts away tension and accelerates recovery with comforting heat therapy.
SMART SAFETY WITH AUTO SHUTOFF - FDA-registered with overheat protection and 20-minute auto power-off for worry-free relaxation sessions.
CORDLESS FREEDOM ANYTIME ANYWHERE - Rechargeable lithium-ion battery delivers over 2 hours of uninterrupted deep tissue relief—ditch the cords and stress.
LIFETIME BACKED WELLNESS INVESTMENT - 1-year warranty (extendable to 2) and dedicated customer service ensure your self-care ritual stays uninterrupted.

The Zyllion Shiatsu Back and Neck Massager is a portable, rechargeable deep tissue massage pillow featuring 3D shiatsu nodes and heat therapy. Designed ergonomically for versatile use on neck, back, shoulders, and more, it offers over 2 hours of cordless relief with safety features like automatic shutoff and overheat protection. Perfect for busy professionals seeking on-the-go muscle relaxation and pain relief.

Specifications

ASIN	B07D6WQD8Y
ASIN	B07D6WQD8Y
Batteries	1 Lithium Metal batteries required. (included)
Battery Average Life	1.5 Hours
Best Sellers Rank	#90,575 in Health ( See Top 100 in Health ) #199 in Snap-On Neck Massagers
Brand Name	Zyllion
Charging Time	2 Hours
Color	Zma-13rb: Black (Cordless)
Customer Reviews	4.4 4.4 out of 5 stars (2,435)
Customer reviews	4.4 4.4 out of 5 stars (2,435)
Form Factor	Pillow
Global Trade Identification Number	00791512481189
Included Components	sleeve, car adapter, power adapter
Is Discontinued By Manufacturer	No
Is Product Cordless	Yes
Item Dimensions L x W x H	33L x 24W x 6H centimeters
Item Nype Name	neck and back massager
Item Weight	1.81 kg
Item model number	ZMA-13RB-BK
Manufacturer	Zyllion
Manufacturer	Zyllion
Manufacturer Part Number	ZMA-13RB-BK
Massage Therapy Technique	Shiatsu
Massager Form	Massage Pillow
Material Type	Faux Leather
Model Name	ZMA-13RB
Model Number	ZMA-13RB-BK
Other Special Features of the Product	Heat
Power Source	Battery Powered
Product Benefits	Muscle Therapy, Pain Relief
Product Dimensions	33.02 x 24.13 x 6.1 cm; 1.81 kg
Product Grade	Home
Specific Uses For Product	Muscle pain and tension in the back, neck, shoulders, thighs, legs and feet
Style Name	Modern
Target Use Body Part	Back, Neck
UPC	791512481189
Unit Count	1.0 Count
Water Resistance Level	Not Water Resistant

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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The delivery time was excellent, and the packaging was secure.

2 months ago

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Fantastic experience overall. Will recommend to friends and family.

1 month ago

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