Question 1

Are the packets supposed to be swollen?

Accepted Answer

Hi there! The reason these packets are puffing is that we adamantly refuse to use any preservatives (other than organic lemon and apple juice) in the product to stabilize the elderberry concentrate (which is frozen when we receive it). They are puffing due to an enzymatic process in its interaction with our liposomes. We’re not thrilled with this side effect but have found it to be like exploding kombucha, coconut yogurt, or kimchi.

Update: We have found a way to fix this and a new improved formulation (with the same ingredient panel) will be available by early November 2021.

We’re very sorry for your experience with our Elderberry Vitamin C. As you know, we take great pride in the quality of our products and endeavor to use minimal and only clean ingredients in all our formulations. Sometimes this leads to tradeoffs and in this case, our Elderberry Liposomal Vitamin C is not as stable as we’d like. You can rest assured that your product is absolutely safe to consume. We run dozens of full panel microbial tests internally and with third-party labs for every single batch of products to ensure there is no contamination or microbial activity of any kind. We do this on both aging products and new products in an ongoing process.

Question 2

Did anyone get a clear answer on why the packets are swollen? I'm thinking to buy but hesitant after reading reviews.

Accepted Answer

Hi there! The reason these packets are puffing is that we adamantly refuse to use any preservatives (other than organic lemon and apple juice) in the product to stabilize the elderberry concentrate (which is frozen when we receive it). They are puffing due to an enzymatic process in its interaction with our liposomes. We’re not thrilled with this side effect but have found it to be like exploding kombucha, coconut yogurt, or kimchi.

Update: We have found a way to fix this and a new improved formulation (with the same ingredient panel) will be available by early November 2021.

We’re very sorry for your experience with our Elderberry Vitamin C. As you know, we take great pride in the quality of our products and endeavor to use minimal and only clean ingredients in all our formulations. Sometimes this leads to tradeoffs and in this case, our Elderberry Liposomal Vitamin C is not as stable as we’d like. You can rest assured that your product is absolutely safe to consume. We run dozens of full panel microbial tests internally and with third-party labs for every single batch of products to ensure there is no contamination or microbial activity of any kind. We do this on both aging products and new products in an ongoing process.

Question 3

is the vitamin c derived from corn?

Accepted Answer

Hi there! The alcohol in our Daily Immune is from USA grown non-GMO corn. The alcohol is an ethanol 190 Proof, USP Grade, Kosher Grain Alcohol and there is 50mg per serving (1 packet). The alcohol is used to create the liposomes in combination with the sunflower lecithin, which helps deliver the vitamin C into the cells. Hope this helps!

Question 4

Does this contain soy?

Accepted Answer

Hi Mondotrash,

Thank you for writing in!

Our Daily Radiance | Elderberry Liposomal Vitamin C may contain a more refined form of lecithin from non-GMO soy.

I hope this helps! Please reach out if you have any other questions we can help with, we're happy to. Have a wonderful day!

PIQUE Daily Immune Liposomal Vitamin C for Immune Support - 1,000 mg Vitamin C & 1,900 mg Elderberry per Packet, Powerful Antioxidants for Healthy Collagen Production - 28 Packets (10mL Each)

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