Where can refill pads be purchased since they are unavailable at Amazon?

I've always gotten them on Amazon but I see they're no longer available & hope this is temporary. My eye doc's office also sells them.

How long will the sealed warming pads retain the ability to heat up when opened? Do they have expiration dates or can they be stored indefinitely?

In my personal experience, these pads heat up after a few minutes and stay hot for a while (past 10 minutes). My box has April 2021 as the expiration.

I order what I thought this item came with a mask. I cannot find the mask online that goes with these pads

If what you ordered was just the refill pack, it probably wouldn’t include the mask (since, by refills, it assumes you already had one). If you buy the whole thing (mask + inserts) you’ll have what you need. It’s around $29

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EyeGiene Mask - 30 Pairs of Therapeutic Refills | Heated Eye Mask for Dryness, Fatigue, Styes, Blepharitis, Medical Device, Travel Accessories, Refill Pack

Product ID: 270311315

Details

Age range (description)
Adult
Brand
EYEGIENE
Number of Items
60
Special features
Flexible
Unit count
30.00 Count

👜30 pairs portable disposable refills

🔥15 min consistent therapeutic warmth

🩺FDA registered, ophthalmologist designed

53399CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🔥 Unlock soothing eye relief anytime, anywhere — because your eyes deserve the best!

TRAVEL READY CONVENIENCE - Lightweight, individually packed wafers fit perfectly in your bag or desk drawer.
EFFORTLESS WARMTH ON THE GO - No cords, batteries, or prep—just insert and relax anywhere, anytime.
CLINICALLY PROVEN HEAT THERAPY - Delivers optimal 40℃-45℃ warmth to soothe dry, tired eyes effectively.
SPA LIKE RELAXATION EXPERIENCE - Even heat distribution creates a calming, blackout environment for ultimate comfort.
DOCTOR RECOMMENDED EYE WELLNESS - Developed by board-certified ophthalmologists for safe daily use.

The EyeGiene Mask refill pack includes 30 pairs of disposable warming wafers designed exclusively for the EyeGiene Insta Warmth System. These self-activating wafers deliver consistent, drug-free therapeutic heat for up to 15 minutes, targeting dry eyes, fatigue, and irritation without the need for electricity or microwaves. FDA registered and ophthalmologist recommended, this portable solution offers convenient, spa-like eye comfort wherever your busy lifestyle takes you.

Specifications

ASIN	B00T0UD6XE
ASIN	B00T0UD6XE
Additional Features	Flexible
Age Range Description	Adult
Best Sellers Rank	#3,950 in Health ( See Top 100 in Health ) #17 in Hot & Cold Packs
Brand Name	EYEGIENE
Color	White
Container Type	Pad
Customer Reviews	4.5 4.5 out of 5 stars (212)
Customer reviews	4.5 4.5 out of 5 stars (212)
Is Discontinued By Manufacturer	No
Item Form	flat
Manufacturer	Eyedetec Medical, Inc.
Manufacturer	Eyedetec Medical, Inc.
Manufacturer Part Number	EIR-A05
Manufacturer reference	EIR-A05
Material Type	Glycerin
Model Name	EyeGiene Self Heating Eye Mask
Number of Items	60
Package Dimensions	19.61 x 9.91 x 7.7 cm; 331 g
Product Benefits	reduce eye pain
Product Style	30 Pair Refill
Size	30 Count (Pack of 1)
Target Use Body Part	Back
UPC	852071003035
Unit Count	30.00 Count

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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53399CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ravi S.

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2 months ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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