I get an item that will not turn on. Plugged in only red light comes on but will not turn on, what can I do?

I had the same issue—Underneath the indicator light there is a raised design- if you lightly press on that it should turn on.

How often can I clean my rings with this cleaner? Is once a week too much? I have a platinum band and 1 carat round diamond.

You can use this cleaner every day if you want. It absolutely does not harm your jewelry whatsoever. It’s best for your jewelry to keep it clean. Also, have your jewelry examined under a microscope or 10x magnifier to check for loose stones, worn prongs, etc. at least every 6 months. If concerned about too much cleaning, just operate the cleaner with water only, no added soap. I sell fine jewelry for a living and have years of experience in care and cleaning etc. Do not put emeralds, pearls, or other soft porous stones in the cleaner...see the enclosed list of things you can/can’t put in the cleaner. Enjoy!

Hi, can you give me the links for the ultrasonic cleaner’s solution, please? there are many models, I would like to know exactly which you use.

I always use the cleaners solution: https://www.amazon.com/Calyptus-Ultrasonic-Concentrate-Non-Toxic-Gemstone/dp/B07Q3WYWHS

Jewelry Cleaner Kunphy 46khz Ultrasonic Cleaner White

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

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43027CFA

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Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

✨ Elevate your sparkle game with ultrasonic precision! ✨

QUIET YET POWERFUL - Operates below 45dB so your cleaning ritual stays discreet and peaceful.
360 DEEP ULTRASONIC CLEAN - High-frequency waves blast away dirt from every angle for showroom shine.
TRAVEL READY COMPACT DESIGN - Lightweight and sleek, fits seamlessly into your on-the-go lifestyle.
EFFORTLESS ONE TOUCH CONTROL - Set it and forget it with a simple 3-minute timer—perfect for busy pros.
VERSATILE 350 ML TANK CAPACITY - Cleans everything from rings to glasses to delicate makeup brushes with ease.

The KUNPHY 46kHz Ultrasonic Jewelry Cleaner delivers professional-grade cleaning with high-frequency sound waves that reach every nook and cranny. Its 3-minute one-touch timer and whisper-quiet operation make it ideal for busy millennials seeking effortless, travel-friendly jewelry care. With a 350ml tank, it cleans a variety of items including rings, glasses, and retainers, backed by a responsive one-year warranty.

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