Samsung Galaxy J5 (2017) 16GB 5.2in 13MP SIM-Free Smartphone in Black (Renewed)

This Samsung Galaxy J5 phone was purchased as a backup, and for listening to internet music stations and sport commentary at home and in the car. The "renewed" phone arrived promptly, safely packaged in a plain cardboard box labelled "Used-Good", with a generic charger and cable. Cosmetically the phone is closer to "Very Good" condition, with just a tiny scratch on the screen not noticeable when in use. The battery was fully discharged when it arrived so first job was to allow it to charge to 100% which took approx 3 hours. I then checked all was working; this is largely intuitive for Android users but the user instruction manual is on the phone under "Settings > User Manual" if needed. The phone I received is running Android 7; the screen icons look a touch dated!Having made sure all was well with the J5 I immediately ordered a suitable phone case - I chose a Lihondar case. (I find my 20th century fingers and 21st century smartphones are not compatible, so having a case on the phone makes it much harder to drop and easier to use).I installed the following apps: TuneIn Radio, Mixcloud, BBC Sounds, The Revival Show, Internetradiouk.com, plus a few others. All work well although BBC Sounds does seem to suffer a glitch now and then. Commentary from the BBC sports website works smoothly. Battery life is perfectly OK for my needs, lasting around three days of on/off use with Bluetooth turned on. Sound quality (what we used to call "tone"!) on the phone's speaker is actually surprisingly good - more pleasant to listen to than my main phone.In summary, after several weeks' use I am very happy with this purchase. The "renewed" J5 phone does all I expected, the condition is very good and the price is reasonable.

OK I dont use all the functions, just calls and texts, but this phone is excellent for my needs.Its a good size which fits in my pocket.I particularly like the keyboard which has letters and numbers on the same display so you dont have to keep toggling between text and numbers. Even for my big fingers the letter / number spacing is very good and i rarely hit the wrong digit.The battery life is excellent.For what is said to be a used phone it was in pristine condition and came with a screen protector fitted.Overall very pleased with this phone

I bought it for an elderly person who is residing in Africa, Sierra Leone and although she says the price is a bit high but she is very comfortable , and the phone is working well and the battery last longer than expected.

I asked for a sim free didn't get but got unlocked witch I asked for i got but the problem is that it's controlled by some foreign companies ie work phone..this is wrong it won't let me use camera or home I'm not going to put my sim back into it cause it's dangerous be careful peeps it's AI trying ...I know my gadgets and Internet.

As a refurbished phone this was excellent, not a mark on it and good value I felt. However it didn’t work out for me. as an older person I found it a little complicated and also I could not download my Lidl app on it. I think this may have been because it could have been American, not sure. However, absolutely no quibble on my return of it and money refunded quickly. Very good customer service I would say

Only had it a couple of days, but so far very happy. Came 80% charged, ( charger included, no ejection pin). No sign of wear at all, in fact it looks unused. Much better and speed is very fast in operation. I'm using. PAYG, as it's a second phone, happy with delivery time , next day, well packaged. Should anything change I will update, but 100% happy so far.

The refurbished phone looks like new, works perfectly but the battery life is abysmal. It is easy enough for an elderly, technophobic relative to use, however just reading the news (no background appsusing power) takes the battery from full to fifteen percent in less than an hour. Obviously a battery check wasn't covered in the refurbishment.

BOUGHT THIS RENEWED PHONE I BOUGHT TWO ONE FOR MY SON AND I. WE ARE PLEASED WITH THE PHONES. THEY DO LOOK GOOD AS NEW. THE ONLY PROBLEM WE HAD WAS THE CHARGERS. THE CHARGERS HAVE VERY SHORT LEADS WHICH LEAVES THE CONNECTION INTO THE PHONE POOR AS THE LEAD KEEPS DISCONNECTING BECAUSE THE LEAD IS WAY TO SHORT. THIS WAS FRUSTRATING. ALSO ONE OF THE CHARGERS WAS NOT CHARGING THE PHONE I DISCOVERED THIS WHEN THE PHONE WAS NOT CHARGING THEN I TRIED ANOTHER CHARGER OF MY OLD SAMSUNG J5 SO I KNEW IT WAS THE CHARGER AND NOT THE PHONE WAS THE PROBLEM.