BONSEN 16-Sheet Heavy Duty Paper Shredder for Office, 60-Minute Running Time Cross-Cut CD Shredder with 60dB Low-Noise, 5.3-Gallon Pull Out Bin, Anti-Jam & Quiet Shredder for Home Office (S3102)

Love it.

I had my sredding machine for 3yrs. The problem that I am now having is that some of the shred at material don't completely fall into the bottom of the bin. Is then spin in a reverse spin of the shredder machine. The reverse spine is to prevent the shredder from jamming, but the s shredding material settles above the shredder in the top cover of the machine itself. During the longevity of this machine constant use all of that shredding debris cumulates with noway be cleaned out. Destroyed , english terrier has no way to go but back in to the shredder , causing it to clogged. But i can truly say having this machine for 3 years in constant use with no preventive maintenance is amazing!!!

I ABSOLUTELY DO NOT RECOMMEND THIS BRAND SHREDDER!! I BOUGHT THERE HEAVY DUTY 16 PAGE SHREDDER. I had to replace the first one because of it being defective! And Now after just barely past the warranty period AND I MEAN ABOUT 1MONTH past the warranty I started having problems with the shredding. I barely used my shredder when it started jerking when shredding, started making a loud clicking noise, started making a loud squeaking sound started having issues with it pulling the paper in to shred. I started having problems with it auto shutting off (it kept running until I turned the power off manually). I contacted the manufacturer, submitted multiple videos at there demand, explained my issues and reminded them there own trouble shooting guide stated to stop using it and replace it. I asked them if they would replace it based on having so many issues and that they had to replace the first one sent to me AND THE FACT IT WAS JUST PASTED THE WARRANTY PERIOD. I was finally TOLD NO BECAUSE IT WAS PASSED THE WARRANTY PERIOD. You would think customer satisfaction in there product was and meant something to them!! SO BOTTOM LINE: THEY DO NOT STAND BEHIND THERE PRODUCT & THERE PRODUCT DOES NOT HOLD UP!!! For the money I Paid for this 16 sheet heavy duty shredder you would think it would have lasted longer than 13 Months!! DO NOT WASTE YOUR MONEY ON THERE PRODUCTS!!! THEY DO NOT STAND BEHIND THEM!! I AM VERY DISAPPOINTED WITH THERE CUSTOMER SERVICE & QUALITY OF THERE SHREDDERS!!!!! BUYER BE WARNED!!!

It was a little difficult putting it together, as I had to push on it hard to make the top snap to the bottom, then I put in the waste bin. The thing works so quietly that I can talk on the phone and shred! I'm so glad I broke my old 600db LOUD paper shredder, and had an excuse to upgrade. It's a bit pricey, but worth every penny. I love the weight of the unit, much heavier than I expected. the base is so stable. I like that the motor has a vent for cooling, with a cooling fan to keep it healthy. Phenomenal design, it even backs up after shredding to keep the blades in great shape. I have one problem though, and it was not worth me subtracting a star. Since I can't use the wheels in my situation, it is not a problem, but one or mine was missing the metal pin that holds the wheel to the bottom of the shredder, which would be a problem for someone who needs the wheels. See the lower right wheel in the 2nd picture.

Cross cut. Very speedy in shredding

Used one time and it died. Apparently have to take some other path besides straight thru Amazon to warranty product. Waiting to see how that goes. Right now I would not recommend the product, but that could change depending on how hard and fast it is to get a replacement.--The company stood behind the product and swiftly sent out a replacement. This new one seems to work as advertised. I would now recommend product. Changed start rating to 5 due to product support.

I haven’t used it a lot so long term durability isn’t determined. It is really quiet , shreds fast and looks nice. The pull out waste container is easy to remove and reinstall. It is heavy and rolls nicely on the provided casters, which two of them have brakes. At this time I would buy again.

The shredder does a good job. It is quiet and it accepts multiple sheets of paper as advertised and doesn’t go off on high heat at the speed I use it. One thing that I don’t like is that sometimes the shredded paper collects in the cutting blades and falls into the base when the container is removed. Sometimes enough falls that the bin will not go back in place. It doesn’t take long to clean out the bottom of the unit but is a little hard to get to. There is one thing that I consider a weak point, I.e., the clasps that hold the bucket or paper bin in place are made from plastic and I fear they may be the first thing to break. I have no way of knowing what type of plastic so I may be wrong. But, I try to push the bucket back in place easily. It activates the on/off switch so it would keep the shredder from working if they were to break. It looks like they can be easily replaced but it would have been good if they had included an extra pair. So far I am very satisfied with the product.

I'd rate it 17/5 if I could. The recycling policies where I live are... not very intelligent and I have limited space in the bin. When the city decided they won't pickup the recycling weekly anymore, I got this to shred cardboard boxes, so I can fit more in the bin. It does the job and doesn't struggle at all. My previous shredder would overheat in 10 minutes. This one can take in all the cardboard I feed it. It even takes the bigger thicker boxes! It's a life safer and we're not drowning in cardboard anymore.

Esperaba mas de el si se le insertan las 16 hojas como especifican para la tercera vez se atora y es una odisea quitar el papel atorado

Lo recomiendo mucho, ha funcionado muy bien, hace el corte cruzado y no se calienta en el tiempo establecido de uso.

Works. It does jam sometimes if you use it for too long. Overall I was able to shred about 10 baker boxes. It takes time. It will overheat if you use constantly. ( more than 40 minutes). Just turn off then come back when it cools

We bought this shredder on May 6th, 2025. It was working pretty good but it has never allowed us to shred the MAX amount of papers without jamming. In fact, it only would allow 2-3 pages at a time, not the promised amount. NOW its completed broken. We turned it on today, tried to shred ONE piece of paper and its making this HORRRIBLE sound and blowing dust EVERYWHERE. Disappointing to pay $189 for something that has broken in 3 months.