Question 1

how much of the desk lip/edge do I need to properly clamp the stand? I have a only a one and a half inch clearance on the edge of the desk

Accepted Answer

I mounted on my desk with 2-1/4" edge/lip and it's sturdy when snug with two 7-lb 22" LED (Viewsonic VX2250wm) monitors.  Not ideal, but ok for sure.  I'd advise 2-1/2 inches minimum if mounting two heavier monitors as it will give more clamp surface area.

Question 2

How do I adjust the height of just one side? On my setup the left arm hangs slightly lower than the right (about a quarter of an inch)

Accepted Answer

VIVO Height Adjustable VESA Adapter Accessory Bracket Kit for Individual Monitor 13" to 27" Screens (Stand-VAD3)  this solved my problem. Had two different manufactures monitors and different plate placement as a result right monitor hung about 1.5 in shorter then the left. used this adapter and they are both level now. kudo's to VIVO for making it I looked everywere for one of these and it would seem they are the only one's who make an option like this.

Question 3

How do I fix the arms from sliding down the pole? I tightened the screw in the back as much as I possibly can.

Accepted Answer

We're sorry the mount is not tightening properly!  There are a few possible causes for this.Is the bolt properly closing the two sides together?  If not, inserting it through the other side may fix the problem.Is the plastic insert properly installed in the center bracket?  If not, please contact us directly and we can send you the part.If the problem is not either of those, try removing the metal washer from between the two halves so the bolt is able to tighten further.Thank you!

Question 4

Hi, i have the hp pavilion 21.5" monitors. i don't see any screwing options/holes on the back of my monitors. how to use this mount?

Accepted Answer

If your monitors don't have mounting holes in back, you will need a VESA adapter kit for each one.  We make a universal kit that may work for your monitors: https://www.amazon.com/VIVO-Adapter-Monitor-mounting-STAND-VAD1B/dp/B01HBWKXZGThank you!

ASIN	B009S750LA
Best Sellers Rank	#22,478 in Computers ( See Top 100 in Computers ) #185 in Computer Monitor Arms
Brand	VIVO
Color	Black
Colour	Black
Compatible Devices	Monitor
Compatible devices	Monitor
Customer Reviews	4.6 out of 5 stars 54,750 Reviews
EU Spare Part Availability Duration	3 Years
Enclosure Material	Alloy Steel
Global Trade Identification Number	00617401137404
Manufacturer	VIVO
Material	Alloy Steel
Maximum Tilt Angle	15 Degrees
Maximum-Supported Screen Size	30 Inches
Mfr Part Number	FBA_STAND-V002
Minimum-Supported Screen Size	13 Inches
Model Number	STAND-V002
Mounting Type	Tabletop Mount
Mounting type	Tabletop Mount
Movement Type	Articulating
Movement type	Articulating
UPC	617401137404 625376220243
Unit Count	2.0 Count

VIVO Dual Monitor Desk Mount, Heavy Duty Fully Adjustable Stand, Fits 2 LCD LED Screens up to 30 inches, Black, STAND-V002… | Black, Articulating, Adjustable Monitor Arm, Grommet or C-Clamp Mounting, Computer Stand for 2 Monitors, Holds 22 lbs Each

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