Question 1

What if I don't want the neck to swivel like the old one(so water never splashes out of the small sink), can it be locked in the middle?

Accepted Answer

Dear Customer,
Thank you for your inquiry. The swivel spout of this faucet can be swiveled by 360°. However, it cannot be locked in the middle. 
If our answer gives you enough information, that will be great! If you have any question, please let us know. We will definitely take care of you in a timely manner.

Best Regards,
DuraSteel

Question 2

Does the 5" gooseneck spout aa-4 swing left and right to accommodate 2 sinks, and how tall is the goosneck?

Accepted Answer

Dear Customer,
Hi this gooseneck faucet is only able to cover 1 sink unless this is a 2 compartment sink separated right in a center of the sink. It's about 8" tall. Thank you!
DuraSteel

Question 3

We are having issues with the faucet we ordered just over 3 months ago.  who can i reach out to about warranty and/or repair?

Accepted Answer

Dear Customer,

Thank you for your inquiry. Since we are unable to see your order information from here, would you please click the link below to contact us to describe your question?

Our warm customer service rep will provide you with the best solution and the steps to take to resolve this case!

https://www.amazon.com/askseller?sellerID=A1TIWYJ5GQYV9G

Thank you for contacting us,
DuraSteel

Question 4

Does this faucet handles have handle stops so that the employees can't over tighten(and ruin seals) when turning off?

Accepted Answer

Dear Customer,
Thank you for your inquiry. The lever handles of this faucet are designed to be swiveled by 90°. In other words, users can only swivel the lever handles for the maximum of 90°. Therefore, do not worry that users will over-tighten them when turning the faucet off. 
If our answer gives you enough information, that will be great! If you have any question, please let us know. We will definitely take care of you in a timely manner.

Best Regards,
DuraSteel

ASIN	B01DE9F70Q
Additional Features	Dual Function
Brand Name	DuraSteel
Color	Chrome
Customer Reviews	3.8 3.8 out of 5 stars (6)
Finish Types	Polished
Flow Rate	1.42 Gallons Per Minute
Global Trade Identification Number	00638827644406
Handle Lever Placement	Center
Handle Material	Brass
Handle Type	Knob
Hole Count	2
Included Components	Hand Sink Faucet
Installation Method	Centerset
Is Electric	No
Manufacturer	DuraSteel
Manufacturer Part Number	F-HA-404NK
Material Type	Brass
Model Name	Hand Sink Faucet
Model Number	F-HA-404N-K28
Mounting Type	Wall Mount
Number Of Handles	2
Number of Pieces	1
Recommended Uses For Product	Kitchen
Room Type	Kitchen
Series ID	F-HA
Spout Design	Gooseneck
Spout Reach	3.5 Inches
Style Name	antique
UPC	638827644406 810121793213

Kitchen Sink Faucet Wall Mount - 4" Center Commercial Kitchen Sink Faucet with 3-1/2" Gooseneck Spout - Dual Knob Handles - Brass Constructed & Chrome Polished

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